人力资源--从技术人才走向管理（PF 98页）

1来自„—————„———&——„————„—————„—————„————„————来自——„„„„„„„„„——„„„„„„来自„„„„„„„„“”„„„来自„„„„„„„Gatekeeper„„„„„„„„„来自„,„来自“”,来自„„„„„„,„„„„„„——„„\\„———„——„——来自„64%61%54%——1994„——.„•来自„„A„B„C„D„——„——„EnergyEnergizeEdgeExcutePassion——.来自„„„„来自„„„/„„/?„____„____„____„____„____„来自„„„____„(+30%)+„„„„„“”„“”„“”“”“”来自„5PPT„来自„„/„„„/„„„——„/„„„1„2„3„4„5„6„7„8„9„10来自„——„——„——„——„SOP-----„„?„?„?„?„?„„——来自„„„()„„„„/SOP来自„„„„„„„„„„„„…来自„„„„„„„„„„„„„„„„„„,„„„„来自„„„„„„„„„„„„„,来自„——„„HT“——”„来自„5846--KODAK-„„„来自„„„„„„„„来自„„„„„„„„“”„„„来自•••6••GE••WorkOut••••••••4E••••„„来自„//„„„„„“”„.“”„„.“”„“”„IT——„————TheyMadeAmerica来自„„“”„„„„„„„______„——„„„„„来自„„„„„„„„——„„„„„„„„来自„„„„„„„„„„„„___„___„„___„„„(SOP)„____„„„____„____„____„„___„„„„___„„„„_____„„„„来自„:„„2401„:?„TCL:,TCL?„CCDOSWPSDOS6.22Webmail来自„„8„„“10”„„„3M“”„„IBM“”来自„„“”——IBM.„„“”——.„“”——8„„100„„3M“”„Digital“”来自„„„„„来自„„////„„Metrix()„IT„Milestone„„„/„________„„„____来自„7„„“”来自„WWpatch„W„„„„„„„„„„„„„来自„Milestone„„„\„„„„„„8Motorola„1/3lntel„„„„„„„„„„来自()„„„„„„„„()„„„„„„„来自——Q01Q02Q03Q04Q05Q06Q07Q08/Q09Q10Q11Q12——‹‹‹‹‹‹‹‹‹‹‹来自‹‹‹‹‹‹‹‹‹(4RPDCA)ReadyResponsibilityReviewResultPlanDoCheckAjust来自„„„…„„„:___„:___„:___„„„„„SOPSOP来自„——4RResult来自„1„2„3„4„5„6„7„8„9„10„11„12„131„——„//——„——///来自„„„„„„„„„„„„„„„„+来自„„„()„2-3360„()来自„:来自——„„/„„„KPI„„KPIBSCPBC______——KPISMART-as„Specific„Measurable„Attainable„Relevant„Time-based„Agreed„Stretched:1);2);3);4);5)来自——„„1„„2„„3„„*4„„*5„来自(5STPM…)1.()2.FCDEBA*=X*=A+B+C+D+E+F()8„„„5„100„„E*/„„ABCD来自„„„10„„„„„„„来自„,„“”„——„♦””.“”来自„„/„„„„„AA„„W55„„来自„A:,5,,,.„B:,,,.C/D,A/B,„C:„D:,,,来自„„___„„3F„+„„„„:„——„„„50„„„„“”„A„„来自„3F„Feel:„Felt:„Found:„„„()()()„„„„来自„„„„„„„„„„„„„„„„„„„„„,,„,?„,,,,,,.来自„W„„„„„„„„„„„——„„—„来自„„[]SIMrefresh„ABABCCBBAC100%CBPatchABBABC来自„„CLeaderC„BLeaderB„BC„„W„„„„,,,,.来自„„5W-1H-„„„___„„___„„___„„___„„___„„„„___„„„来自„„„„„„„„„„„„„„,„OPEN„___„___„„____„__来自„„„„„来自„„;„,„____„___„5W2H___„„„„„„„WHY„199910TCL2000来自„„„„„来自„„„„„„___„____„____„„„„„„„„„\\„\来自„Trust„Lettinggo„_________________„Mentoring„EncouragingInitiative„„WHYVISION„——SMART„——„——„——„——„——„——来自„„„„„„„“”“”„„XXX80%„来自„„„A+„B;;„C„D„EInitiative,SelfMotivation„F„G„H„I„J来自„K„L,,„M„N„O„P„Q„R„S,,.„T„T„U„„V„„W„来自„„„„„„1——2——3——4——5——6——7——8——9——来自()———„W:.„(),,,?„,.?„,,.?来自„„„„„„„„Self-study„OFF-JT„OJTOJT„„SOP„„-„„„来自„11„————„„———„„„„„„„„来自„„1„2„3„4„5来自„„PQ„„„„„„„„„„„来自„„„来自来自来自„„„„„„„„„„„„„„„来自„„„„5„5“”„„„„6%来自——„10353„HW„„„„来自„A„B„C„D来自„A“”„B„C:XX,,.„D:,.ZYX来自„„____„___________„„„„___________„„„„„„„来自„()„XX„„„„„?„„„„//„„/„„„„„来自„„„„„„„„„„„DoRightThingsDoThingsRight___________来自„55„——C.Francis来自„„„„„„„„„„„„„„„„„„„„/„„„„„„„„„„„„„——来自„„„——„2%---20%„„„„来自․/․/․/․/․․․․․․․․․․․․․/来自„Foxboro“”„IBM225000„Fortran„4%3000002055„„„„„80%33