9 GE-The Ohio State University HR Overview

GEAircraftEnginesTheOhioStateUniversityHROverviewTheOhioStateUniversityHROverviewSusanHunsbergerAmyDooleyFebruary20,2003GEProprietary/DoNotDistribute中国人力资源开发网（简称:中人网）AgendaWelcomeandOverview…whatweareallabout•GEBusiness•GEOperatingRhythmCulturalatGE…howwehaveevolvedHumanResourcesRole…truebusinesspartner•Vision•Structure•CoreProcesses•MetricsPerformanceManagement…ensuringwegetthebestfromeveryoneSessionC…tyingitalltogetherAircraftEnginesAppliancesVendorFinancialServicesIndustrialSystemsLightingMedicalSystemsNBCPlasticsPowerSystemsTransportationSystemsEmployersReinsuranceGlobalConsumerFinanceCommercialEquipmentFinanceFinancialAssuranceMortgageInsuranceEquityRealEstateAviationServicesStructuredFinanceGroupCommercialFinanceGeneralElectricCompanyExchanginganEndlessStreamofNewIdeas&BestPracticesExchanginganEndlessStreamofNewIdeas&BestPractices20World-ClassBusinesseswith$130BinRevenuesGE:AGroupofBusinesses:-Each#1or#2inindustry-Growing+10%/year-Returning+15%/yearGE:AGroupofBusinesses:-Each#1or#2inindustry-Growing+10%/year-Returning+15%/yearBuiltonCommonValues-Integrity-Speed-Boundarylessness-Stretch-Diversity-CustomerCentricityBuiltonCommonValues-Integrity-Speed-Boundarylessness-Stretch-Diversity-CustomerCentricityFocusedonFourKeyInitiativesServicesGlobalizationSixSigmae.BusinessProvideTotalCustomerSolutionsBuildGlobalMarkets,Sources,IntellectDeliverWorld-ClassQualityAccelerateGE&CustomerProductivitygGeneralElectric••EmbeddedManagementProcessesEmbeddedManagementProcesses••BottomsBottoms--UpandTopUpandTop--DownDown••MinimalCeremony/PaperMinimalCeremony/Paper••HighlyInteractiveHighlyInteractive••BasisforCEOResourceAllocationBasisforCEOResourceAllocationSession1Session1StrategyStrategySession2Session2OperatingPlanOperatingPlanSessionDSessionDComplianceComplianceSessionCSessionCOrganization/SOrganization/StaffingtaffingDecemberNovemberOctoberSeptemberAugustJulyJuneMayAprilMarchFebruaryJanuary#s#sPeoplePeopleTechnologyTechnologyTheGEManagementSystemBocaReview/ThemeJanuarySession–EEnvironmentMarchSession–COrganization/StaffingMaySession–IStrategyJuneSession–IIOperatingPlanOctoberSession–DComplianceNovemberGEProprietaryInformationForGEUseOnlyTheRhythmofGEManagementTheRhythmofGEManagementCEOSlatesCEOSlatesExecutiveExecutiveAssessmeAssessmentntExecutivExecutiveeCoursesCoursesCEOCEOSessionSessionCCBBuussiinneesssseess’’SSeessssiioonnCCDiversityDiversityChiefExecutiveOfficeChiefExecutiveOffice(3)(3)SeniorStaff&SeniorStaff&BusinessLeadersBusinessLeaders(~20)(~20)OfficersOfficers(~150)(~150)SeniorSeniorExecutiveBandExecutiveBand~370~370ExecutiveBandExecutiveBand~2,500~2,500AllOtherExemptsAllOtherExempts~61,000~61,000EmploymentProfileEmploymentProfileGEProprietaryInformationForGEUseOnlyHowwehaveevolved…•Values•Workout•ChangeAccelerationProcess(CAP)•KeyLeadershipTraitsCulturalChangeatGECulturalChangeatGEGEProprietaryInformationForGEUseOnlySimpleReasoningSimpleReasoningValuesDriveBehaviorBehaviorsDriveResultsGEValuesGEValues——ReasoningReasoningGEProprietaryInformationForGEUseOnlyGECulture…BreedsoutstandingleadersGEValues…BuildingblocksofGEcultureGEValuesGEValuesGEProprietaryInformationForGEUseOnly•UnyieldingIntegrity•ThirstforChange•GrowthDriven,GloballyOriented•EmbracingSpeedandExcellence•CreatingMeritocracy•EveryPerson,EveryIdeaCounts•PassionforourCustomers•LivingtheHallmarksofGELeadership−PassionforLearningandSharingIdeas−Connectedtotheworkplace,customersandcommunities−Abilitytoenergizeandinspire,diverse,globalteamsPrivilegedandConfidentialGELeadershipValuesGELeadershipValuesWork-Out/TownMeetings:empowerment,bureaucracybusting,actionProductivity/BestPractices:lookingoutsideGEProcessImprovement:continuousimprovement,re-engineeringChangeAccelerationProcess:increasesuccessandacceleratechangeKeyStrategicInitiatives:QMI*,NPI*,OTR*,SP*,Productivity,GlobalizationhighlowIntensityofChangeTimeActionWork-OutsCustomizedWork-Outs*NewProductIntroductionQuickMarketIntelligenceOrdertoRemittanceSupplierPartnershipMakingCustomersWinners:GETool-KitBulletTrainApproachSixSigmaQualityBestPracticeSharingE.BusinessWorkWork--OutOut––StagesofGEStagesofGE’’sCultureChangesCultureChangeGEProprietaryInformationForGEUseOnlyEstablishingaLeadershipCultureatGESuccessfulLeadersSharetheValuesandMeetCommitments•GrowLeaders•DriveMajorInitiatives•Globalization•Services•SixSigma•e.Business•Measure,Reward,PromotePerformance•MoveInitiativeLeadersintoBigJobs•StretchAssignments•Accountability•De-centralizedLeadership•TeamCulturewithAccountableLeaders•FromOptionsfor50toOptionsfor30,000Stretch--AKeyFactorinGE’sSuccessStretch--AKeyFactorinGE’sSuccessRationaleProcessBenefits•Focusesteamonthe“undoable”•Preventsincrementalthinking•Reward&recognizethosewhodriveforstretch•Don’tpunishthemforamiss•Resultsalwayshigherbecauseyouaimedhigher•Exceedsshareholderexpectations•GrowsleadersStretchCommitmentMeasurementStretchDrivesCreativityandSuperiorResultsStretchDrivesCreativityandSuperiorResults•Meetsshareholdersexpectations•Drivesrevenue/costalignment•Vs.market&competiti