HRM人力资源管理

ChenHuanming陈焕明•AteacheroftheMarketingSectionintheBusinessCollege,SJZUE.•商学院市场营销教研室教师•MBAfromCEIBS(中欧国际商务学院)•E-mail:[e-mail]•QQ:43189156•Tel.[phone]HumanResourceManagement•Pre-classdiscussingtopic•Inyourownword,talking:•WhatisHumanResourceManagement?HumanResourceManagementManagersmustfindwaystogetthehighestlevelofcontributionfromtheirworkers.Andtheywillnotbeabletodothatunlesstheyareawareofthemanywaysthattheirunder-standingofdiversityrelatestohowwell,orhowpoorly,peoplecontribute.R.RooseveltThomasJr.HumanResourceManagementTheprocessofattracting,developingandmaintainingatalentedandenergeticworkforcetosupportorganisationalmission,objectivesandstrategies.HumanResourceManagementAdistinctiveapproachtoemploymentmanagementwhichseekstoachievecompetitiveadvantagethroughthestrategicdeploymentofahighlycommittedandcapableworkforce,usinganintegratedarrayofcultural,structuralandpersonneltechniques.HRMIncludes:EmploymentIssues•Discrimination,•EqualEmploymentOpportunity•Harassment•AffirmativeAction•DiversityManagement•OccupationalHealthandSafety•IndustrialRelationsHRMIncludes:EmploymentIssues•Recruitment•Selection•Induction/Orientation•TrainingandProfessionalDevelopment•PerformanceAppraisalandManagement•CareerDevelopment•QualityofWorkLife•RetentionandTurnoverHRMvsPERSONNELMANAGEMENT•Integralpartoflinemanagementresponsibilities.•Emphasisesthemanagementoforganisationalcultureasthecentralactivityofseniormanagement.•HRMrepresentsthediscoveryofpersonnelmanagementbychiefexecutives.PurposeofHumanResourceManagementMODULEGUIDE15.1•Humanresourcemanagementattracts,develops,andmaintainsatalentedworkforce.•Governmentlegislationprotectsworkersagainstemploymentdiscrimination.•Employeerightsandotherissuescomplicatethelegalenvironmentofwork.•Laborrelationsandcollectivebargainingarecloselygovernedbylaw.PurposeofHumanResourceManagement•HumanResourceManagement–involvesattracting,developing,andmaintainingaqualityworkforce.BasicResponsibilitiesofHumanResourceManagement1.Attractaqualityworkforce—humanresourceplanning,recruitment,andselection.2.Developaqualityworkforce—employeeorientation,training,performanceappraisal.3.Maintainaqualityworkforce—retentionandcareerdevelopment.PURPOSEOFHUMANRESOURCEMANAGEMENTLegalAspectsOfHRM•Discrimination–Whensomeoneisdeniedajoborpositionfornonjobrelatedreasons•EqualEmploymentOpportunity–Therighttoemploymentandadvancementwithoutregardtorace,religion,sex,colorornationalorigin•AffirmativeAction–Anefforttogivepreferenceinemploymenttowomenorotherminorities–Employmentcriteriajustifiedbycapacitytoperformajob•ComparableWorth–Personsperformingjobsofsimilarworthshouldreceivecomparablepay•Bona-fideOccupationalQualifications–EmploymentcriteriajustifiedbycapacitytoperformajobHRMACTIVITIES•Jobanalysisdefinesajobintermsofspecifictasksandresponsibilitiesandidentifiestheabilities,skillsandqualificationsneededtoperformitsuccessfully.•Humanresourceplanningoremploymentplanningistheprocessbywhichanorganisationattemptstoensurethatithastherightnumberofqualifiedpeopleintherightjobsattherighttime.•Employeerecruitmentistheprocessofseekingandattractingapoolofapplicantsfromwhichqualifiedcandidatesforjobvacancieswithinanorganisationcanbeselected.•Employeeselectioninvolveschoosingfromtheavailablecandidatestheindividualpredictedtobemostlikelytoperformsuccessfullyinthejob.HRMACTIVITIES(cont)•Performanceappraisalisconcernedwithdetermininghowwellemployeesaredoingtheirjobs,communicatingthatinformationtotheemployeesandestablishingaplanforperformanceimprovement.•Traininganddevelopmentactivitieshelpemployeeslearnhowtoperformtheirjobs,improvetheirperformanceandpreparethemselvesformoreseniorpositions.•Careerplanninganddevelopmentactivitiesbenefitbothemployees(byidentifyingemployeecareergoals,possiblefuturejobopportunitiesandpersonalimprovementrequirements)andtheorganisation(byensuringthatqualifiedemployeesareavailablewhenneeded).•Employeemotivationisvitaltothesuccessofanyorganisation.Highlymotivatedemployeestendtobemoreproductiveandhavelowerratesofabsenteeismandturnover.翻译一•企业的人力资源管理职能集中在管理工作中人的方面。它包括在聘用过程的不同阶段中，预选、筛选和选定后，帮助企业有效地与人打交道的种种活动。Anorganization’shumanresourcemanagementfunctionfocusesonthepeopleaspectofmanagement.Itconsistsofpracticesthathelptheorganizationdealeffectivelywithitspeopleduringthevariousphasesoftheemploymentcycle,pre-selection,selection,andpost-selection.翻译二大多数企业设有人力资源管理部，然而，这个部门并不单独承担企业人力资源管理活动的责任。这个责任由人力资源专业人员和部门经理一起承担。MostfirmhaveanHRMdepartment.However,thisdepartmentdoesnothavesoleresponsibilityforafirm’sHRMpractices.ThisresponsibilitylieswithbothHRprofessionalsandlinemanagers.翻译三为了成功，一个企业必须获得并保持优于竞争对手的能力，即，一个企业必须开发一种竞争优势或与竞争相关的优越的市场位置。企业可以通过两种方法之一来达到这一目的：成本优先或产品差异化。Tosucceed,anorganizationmustgainandmaintainanedgeoveritscompetitors,thatis,afirmmustdevelopacompetitiveadvantageorsuperiormarketplacepositionrelativetoitscompetition.Firmscanaccomplishthisaiminoneoftwoways:throughcostleadershiporproductdifferentiation.翻译四越来越多的以研究为基础的证据显示，一个企业的人力资源管理活动可以对竞争优势有相当强大的影响。Agrowingbodyofresearch-basedevidenceindicatesthatafirm’sHR