国外员工援助计划相关研究述评

2005132219~226AdvancesinPsychologicalScience219510640employeeassistanceprograms,EAPsEAPsB849C93employeeassistanceprograms,EAPs1⋅Goodings[1]20041019*2004XLY0305E-mail:[e-mail][2]Dessler[3]counselingguidingGloria[4]Arthur[5]EAP-220-2005EAPs204occupationalalcoholismprograms,OAPs~191720204020employeeassistanceprograms,EAPs~20601970NationalInstituteonAlcoholismandAlcoholAbuse,NIAAAAssociationofLaborandManagementConsultantsonAlcoholism,ALMACAALMACAEmployeeAssistanceProfessionals132-221-Association,EAPA1987EAPoccupationalhealthpromotionprograms,OHPPs1980~OHPPsOHPPsemployeeenhancementprograms,EEPs~2080Lewis[6]12345678Bohlander[2]InterlockEAPs[7]EAPs[8]EAPsCriticalIncidentStressManagement,CISMFGI[9]3-222-20053-cost-benefitanalysisprocessevaluationclinicalevaluation-EAPsEAPsEAPsEAPsEAPs-EAPs[10]Masi[11]Cunningham[4]MasiMasiin-housemodelout-housemodelconsortiummodelaffiliatemodel4CunninghamCunningham4union-basedmemberassistanceprogramsNIAAA132-223-5[12][13]Hartwell1000EAPs76%[14][15][16]HartwellEAPs50%EAPs20%[14]EAPsEAPsEAPs-224-2005Degroot[17]18EAP[18~20]Degroot[17]Wolfe[20]Strange[21]fitnessorientation[22]Wolfe[20]Degroot[17]Mowday[22]Wolfe[20]EAPDegroot[17]132-225-EAPs[1]GooginsB.OccupationalSocialWorkNewJerseyPrentice-Hall,Inc,1987[2]Bohlander,Sherman.ManagingHumanResources.South-WesternPublishingCompany,1992[3]DesslerG.Humanresourcemanagement.Englewood:-226-2005Prentice-HallInternationalInc,1994[4]CunninghamG.EffectiveEmployeeAssistancePrograms-AGuideforEAPcounselorsandManagers.NewDelhi:InternationalEducationandProfessionalPublisher,1994[5]ArthurAR.Employeeassistanceprograms:theemperor’snewclothesofstressmanagement?,BritishJournalofGuidance&Counseling,2000,28(4):549~559[6]LewisJA,LewisMD.CounselingPrograms.CA:Brooks/CorePublishingCompany,1986[7]InterlockEmployeeAssistancePrograms.2000[8]InternationalEAPAssociation.2002[9]FGI.Canada’sEAPservicesprovider,2001[10]KirkAK,BrownDF.Employeeassistanceprogram:areviewofthemanagementofstressandwellbeingthroughworkplacecounselingandconsulting,AustralianPsychologist,2003,38(2):138~143[11]MasiDA,FriedlandSJ.EAPactionsandoptions.PersonnelJournal,1988,67(6):61~67[12]OstermanP.Skill,training,andworkorganizationinAmericanestablishments.IndustrialRelations,1995,34(2):125~146[13]StanwickPA,StanwickSD.Therelationshipbetweencorporatesocialperformanceandorganizationalsize,financialperformance,andenvironmentalperformance:Anempiricalexamination.JournalofBusinessEthics,1998,17(2):195~204[14]HartwellTD,PotterFJ.Aidingtroubledemployee:theprevalence,cost,andcharacteristicsofemployeeassistanceprogramsintheunitedstates.AmericanJournalofPublicHealth,2003,86(6):804~808[15]LazearEP.Personneleconomicsformanagers.NewYork:Wiley,1998[16]AngelaO,VickyM.LaborMarket,PensionRulesStructureandRetirementIncomeforLong-TermEmployees.SocialForces,1986,65:224~240[17]DegrootT,KikerDS.Ameta-analysisofthenon-monetaryeffectsofemployeehealthmanagementprograms,HumanResourceManagement,2003,42(1):53~69[18]BeckerT.Fociandbasesofcommitment:Aretheydistinctionsworthmaking?AcademyofManagementJournal,1992,35:232~244[19]VandenbergRJ,LanceCE.examiningthecausalorderofjobsatisfactionandorganizationalcommitment.JournalofManagement,1992,18:153~167[20]WolfeRA,ParkerD,NapierN.Employeehealthmanagementandorganizationalperformance.JournalofAppliedBehavioralScience,1994,30:22~42[21]StangeKC,StrecherVJ,SchoenbachVJ,StrogatzD,DaltonB,CrossAW.Psychosocialpredictorsofparticipationinaworksitehealth-promotionprogram.JournalofOccupationalMedicine,1991,33:479~485[22]MowdayRT,PorterLW,SteersRM.Employee-organizationlinkages:Thepsychologyofcommitment,absenteeism,andturnover.NewYork:AcademicPress,1982AnIntroductionoftheResearchesofEmployeeAssistanceProgramsWangYanfeiCollageofBusinessAdministration,SouthChinaUniversityofTechnology,Guangzhou510640Abstract:EmployeeAssistancePrograms(EAPs)areorganizationfundedresourceofferedtoworkersanddirectedatpersonal,familyandwork-relatedproblemsthatmightinterferewithworkerperformanceand/orhealth.ThisarticleaimsatsomeimportantaspectsabouttheresearchesofEmployeeAssistancePrograms,Introducedtheconceptionanddefinition,originanddevelopment,structure,effectivemeasurement,executemodes,antecedentsandconsequencesofEmployeeAssistancePrograms(EAPs),discussedsomedrawbacksinthisfield,somesuggestionsoffutureresearchesareraised.Keyword:EmployeeAssistancePrograms,performance,jobsatisfaction