英文E-mail写作-20130105

英文E-mail寫作Jan.5,2013英文E-mail基本格式•Recipient/Receiver收件人•BlindCarboncopy隱匿副本收件人•Subject主旨•BodyofE-mail信件主文•Signature署名•Companyname公司名稱•Companytelephonenumber公司電話•Contactinformation聯絡資料•Carboncopy副本收件人•Attachment/Enclosure附件檔案•Salutation稱謂語•Complimentaryclose結尾敬語•Jobposition/Title職稱•Companyaddress公司地址•Companyfaxnumber公司傳真•Companywebsiteaddress公司網站•Subject主旨★商務類主旨書寫範例01PriceList價目表02MakinganAppointment安排會議03RequestforCatalogs目錄索取04AgendafortheMeeting會議記錄05CostumerMailingList顧客郵件地址清單06ConflictofInterest利益衝突07SalesPolicy銷售政策08MedicalLeave醫療休假09VacationRequest休假請求10LondonInternationalBusinessShow倫敦商展01RE:LunchonFriday回覆:週五午餐約會02CanwemeetthisSaturday?是否可於週六會面03Thankyouforyouremail感謝您的來信04Thanksforyourhospitality謝謝您的款待05WewillarriveatTaiwanonSep.9th我們將於九月九日抵達台灣06Hopeyoufeelbetternow希望你早日痊癒07EmploymentNotification工作錄取通知08LetterofRecommendation推薦函09SalesManagerPosition業務經理求職信10XmasParty聖誕派對•Subject主旨★生活類主旨書寫範例•Salutation稱謂語★稱謂語書寫範例01DearSirorMadam親愛的先生或女士02DearSir親愛的先生，不知道男士姓名時使用03DearMadam親愛的女士，不知道女士姓名時使用04DearMr.Chen親愛的陳先生，指稱已婚/未婚男士05DearMrs.Chen親愛的陳夫人，指稱已婚女士06DearMissChen親愛的陳小姐，指稱未婚女士07DearPeggy親愛的佩姬，指稱熟識的朋友08DearProductManagers親愛的產品經理，指稱對象不只一人09LadiesandGentlemen敬啟者，不確定指稱之對象及其性別10ToWhomItMayConcern敬啟者，不確定指稱之對象•Complimentaryclose結尾敬語★正式結尾敬語01Verytrulyyours02Trulyyours03Yourstruly04Verysincerelyyours05Sincerelyyours06Yourssincerely07Faithfullyyours08Yoursfaithfully09Respectfully10Respectfullyyours11Yoursrespectfully12Veryrespectfully指稱DearSirorMadam,DearManagers,LadiesandGentlemen,及ToWhomItMayConcern等信件時，可於結尾敬語使用：•Complimentaryclose結尾敬語★一般性結尾敬語01Sincerelyyours02Sincerely03Cordiallyyours04Cordially05Regards06Bestregards07Kindregards08Bestwishes指稱DearMr.Chen,DearMrs.Chen,DearMissChen等信件時，可於結尾敬語使用：•Complimentaryclose結尾敬語★熟識性結尾敬語01Bestregards02Bestwishes03Takecare!04Allthebest!05Continuoussuccess!06Begood!07Love08Withlove09Cheers10Goodluck!11Yourdevotedfriend12Warmestregards13Asalways!14Ciao!/Byefornow!15Haveanice/good/wonderfulday!指稱熟識朋友DearPeggy等信件時，可於結尾敬語使用：英文E-mail書寫原則01一段落一主題。02每個段落的主題皆應緊扣信件主旨。03簡潔、明瞭為最高指導原則04撰寫句子時，避免使用同依個單字表達不同的意思。05多使用語氣肯定的字彙，避免使用如seem,probably,maybe等含有不確定意味之詞彙。06避免文章據行過於單調，可使用長短句交叉、主被動式結合的行文方式。寫好商業書信的十個步驟01牢記ABC法則-正確(Accurate)、簡短(Brief)、清楚(Clear)02有禮、體貼03使用適當語氣04自然、真誠的表達05謹記KISS原則(KeepItShortandSimple)06使用現代的術語07涵蓋必要的細節08保持一致性09使用主動語態取代被動語態10寫一份清楚(CLEAR)的溝通文件-清楚(Clear)、合乎邏輯(Logical)、同理心(Empathetic)、準確(Accurate)、正確(Right)01Wearewritingtoenquireabout...我們來信詢問有關...02Wearewritinginconnectionwith...我們來信是與...有關03Weareinterestedin...我們對...感興趣04Wewouldliketoknow我們想要知道...Wearewritingtoenquireaboutthepriceofyourrefrigerators.我們來信詢問有關冰箱的價格。Wearewritinginconnectionwithyouradvertisementinthenewspaperyesterday.我們寫信來是關於昨天你們在報上刊的廣告。Wearewritingtoenquireifyouareabletosendusthelatestcatalogue.我們來信詢問您是否可以寄最新目錄給我們。•Tobeginamessage01Thankyouforyouremail(ofdate)asking...謝謝您來信詢問...02Thankyouforyourfaxenquiringabout...謝謝您的傳真，詢問...03Ihavereceivedyouremail...我收到您的電子郵件...Thankyouforyouremailof23rdOctoberenquiringaboutourprices.謝謝您於十月二十三日記來的電子郵件，詢問有關我們的價格。Thankyouforyouremailaskingifwewouldbeinterestedinthenewproduct.感謝您來信詢問我們是否對新產品感興趣。Wehavereceivedyourfaxof3rdJulyconcerningthesalesexhibitioninL.A.我們收到您七月三日的傳真，是關於美國洛杉磯的展覽。IreceivedyouremailtodayandIhastenedtowritetothankyouforit.今天我收到了您的電子郵件，並趕緊寫信向您致謝。Iwassohappythatyougotintouchwithmeagain.很高興您再度與我聯繫。Thankyouforyouremailoflastweek.Asamatteroffact,Iwouldliketoknowhowyouaredoing.謝謝您上週寄來的電子郵件。事實上，我想知道您近來如何？•ToreplyamessageAsIreadyouremail,Iamhappytoknowthatyouaredoingwell.我在讀到你寄來的電子郵件時，很高興得知你過得很好。Iwassosurprisedtohearfromyouaftersuchalonetime.我很驚訝過了這麼久還能收到你的來信。Whatasurprisetohearfromyou!收到你的來信真令我感到意外！Itissodelightfultohavereceivedyourletter!收到你的來信真令我感到愉快！Howwonderfulitistohearfromyou.能收到你的信真棒。Itisgoodtohearfromyou.收到你的信真好。Iamgladtohearyourgoodnews.很高興聽到你的好消息。Thankyouforyouremail/reply.謝謝你的電子郵件/回覆。Manythanksforyourkindletter.非常感謝你貼心的來信。Ijustwantedtothankyouforthewonderfulletter.我只想感謝您的來信。★簡單的問候01Howareyoudoingrecently?最近如何？02Howarethings?近來可好？03Howareyourfeelingstoday?今天覺得如何？04Areyoudoingwell?你過得好嗎？05Howistheweatheroutthere?那裡的天氣如何？06GreetingsfromTaipei!我從台北向您問候。★回覆對方問候的句型01Iamsameasusual.我和往常一樣。02Nothingspecail./Nothingnew.沒有新鮮事03Thingsaregoingwellforme.一切都很好。04BusyasalwaysIguess!我想和以往一樣忙吧。★常用的結尾句型01Ilookforwardto...期盼...02Ihopethat...希望...03Pleasecontactmeifyou...如果你...請與我聯絡。04Pleaseletmeknowifyou...如果你...請告知我。05Thankyoufor...我感謝您的...Ilookforwardtohearingfromyou.期盼收到您的來信。Ilookforwardtoreceivingyourorder.期盼接到您的訂單。Ihopethatthisinformationwillhelpyou.希望這份資訊對您有用。Pleasecontactmeifyouneedanyfurtherinformation.如果您有任何問題，請告知我。Iwillbeintouchwithyouagain.我會再次與您聯繫。Welookforwardtoworkingtogetherthroughtheyears.我們期盼能長期與您合作。Thankyouforyourcooperation.謝謝您的合作。Thankyouagainforyourcontinuedbusiness.謝謝您和我們繼續有生意的往來。(Iwill)Talktoyoulater.晚點再談。Dropmealine!有空寫封信給我吧！Hopetoseeyousoon.希望能儘早與您相見。★以英文表示月份、數字表示日期:12June2006(英式寫法)或是June12,2006(美式寫法)★常見的日期呈現方式：01WewillsendyourorderonJun.12,2006.02WewillsendyourorderonJune12th,2006.03WewillsendyourorderonTuesday,June12,2006.04Wewillsendyourorderonthe12tho