(改)宾客服务指南RoomDirectory20130911

A-2-66客房服务指南1宾客服务指南目录GuestServicesDirectoryIndex1.总经理欢迎信WelcomeLetter2.酒店服务设施HotelServicesFacilities3.餐厅、酒吧、会议及其他设施Restaurants&Bars&Conference&OtherFacilities4.东南亚风情街SoutheastAsianStreet5.商业Commercial6.安全注意事项SafetyandSecurity7.旅游景点PlacesofInterest8.电话服务TelephoneServicesA-2-66客房服务指南2欢迎来到三亚湾红树林度假世界亲爱的宾客：欢迎您来到三亚湾红树林度假世界！我们深知旅行的意义就在于聚集人脉，为彼此心灵间的沟通构筑桥梁，与旧友新知互通有无。无论您来此公干出差或休闲度假，欢迎随时致电，与我们分享如何让您的住宿更舒心更惬意。您的真知灼见将是我们最宝贵的财富。谨致问候，总经理三亚湾红树林度假世界WelcometoMangroveTreeResortWorldSanyaBayDearGuest,WelcometoMangroveTreeResortWorldSanyaBay.Weunderstandthattravelisallaboutbringingpeopletogether.Itisaboutcreatingtheconnectionsthatsealdeals,rekindleoldfriendshipsormakenewones.Whetherbusiness,vacationoraspecialoccasionhasbroughtyouhere,pleasedonothesitatetocallusandletusknowhowwecanhelpyouenjoyyourstay.Wewouldnothaveitanyotherway.Warmregards,GeneralManagerMangroveTreeTeamA-2-66客房服务指南3酒店服务设施HotelServicesandFacilities如您有额外需要，请按0联系“宾客服务中心”。Foranyadditionalassistance,pleasecontactGuestServicesatExt.0房内接线板PatchingBoard如您需接线板，请联系“宾客服务中心”IfyouneedPatchingBoard,pleasekindlydial“GuestServices”空调AirConditioner我们所有房间都提供空调，温度和通风都可以通过房间的独立开关及房间里放置的遥控器调节。Yourroomairconditionercanbeindividualcontrolledbyusingtheremotecontrol.Youmayadjustthetemperatureupordownbyusingtheremotecontrolplacedinsidetheroom.航班预订AirlineReservations预订或确认航班，请联系商务中心。Forreservationsorflightconfirmation,ourBusinessCenterisavailabletoassistyou.婴儿床BabyCot酒店将免费提供婴儿床服务，如您需要，请联系“宾客服务中心”。BabyCotsareavailablefreeofcharge,ifyouneedpleasekindlydial“GuestServices”托婴服务BabysittingServices在您入住期间，我们可以提供有偿的托婴服务，请至少提前4小时预订。如有需要，请联系“宾客服务中心”。Baby-sittingservicescanbearrangedbyourcaringteamwith4hoursadvancednotice.Ifyouneedpleasekindlydial“GuestServices”付款BillPayment三亚湾红树林度假世界可接受现金、红树林度假卡、维萨卡、万事达卡、美国运通卡、大莱卡、JCB卡等主要信用卡，不接受个人/企业/旅行支票。Paymentmaybemadeby“MangroveCard”,Cash,Visa,Mastercard,AmericanExpress,DinersClubandJCBCreditCards.Wedonotacceptpersonal,businessortraveler'scheck.奶瓶加热器BottleWarmer我们将免费提供婴儿奶瓶加热器。如有需要请联系“宾客服务中心”Babybottlewarmersareavailableuponrequest.Ifyouneedpleasekindlydial“GuestServices”商务中心BusinessCenter在您入住期间，我们的多媒体商务中心可以为您提供秘书、传真、会议室出租及复印等服务。位于菩提酒店大堂一楼。Ourbusinesscenterprovidessecretarial,fax,conferenceroomrental,photocopying,stamps,courier/parcelservice,photoprintingandinterpreterservices.ThebusinesscentersaretwoA-2-66客房服务指南4locatedattheBuddhaTowerlobby.退房时间Check-OutTime酒店的每日退房时间为中午12：00，如在下午18：00点前退房，将加收半天房费；如延迟至下午18：00点后退房，则按全天房费收取。如果您需要延迟退房，请联系宾客服务中心。Check-outtimeis12:00noon.Halfdaychargesapplyforlatecheckoutbefore18:00hours.Fulldaychargesapplyforcheckingoutafter18:00hours.Pleasecontact“GuestServices”foradditionalinformationandarrangements.婴儿（儿童）用品服务ChildrenAmenities酒店可为小客人提供婴儿车。Babystrollerisfreeofchargeforhotelguest,ifyouneedpleasekindlycontact“GuestServices”咖啡及茶CoffeeandTea酒店客房迷你吧内备有咖啡及多种茶包，请尽情享用酒店赠送的精选咖啡和各种名茶。Enjoyourcomplimentarycoffeeandtealocatedbytheminibar.礼宾部Concierge我们的礼宾部将非常乐意为您提供行李搬运及寄存服务、机场接送服务、海口及三亚的旅游用车、信息咨询等，如有需要，请联系礼宾部。Ourconciergeprovidesluggagestorage,transportationarrangement,toursandinformationaboutSanyaandHainanIslandaswellasanyotherservicesyoumaydesire.饮用水DrinkingWater浴室里的水属市政供水，烧开后即可饮用，同时酒店每天赠送两瓶免费的矿泉水供您饮用。Thewaterinthebathroomissuppliedbythemunicipalwaterdepartment.Thiswatermustbeboiledbeforedrinking.Thehotelprovidestwocomplimentarybottlesofdrinkingwaterdaily.请勿打扰DoNotDisturb在三亚湾红树林度假世界，尊重客人隐私是至关重要的，如您不想被来电打扰或希望过滤电话，请联系我们“宾客服务中心”。每日客房清洁时间由上午09：00点开始。如您不希望被打扰，请开启墙上的“请勿打扰”按钮，使用完毕后，请关闭。Ifyoudonotwishtobedisturbed,pleaseturnontheDoNotDisturbbuttononthewallandcontactthe“GuestServices”tofilterallyourcalls.医疗服务Doctor如需医疗服务，请联系“宾客服务中心”或值班经理。Ifyourequireanymedicalassistance,pleasecontact“GuestServices”orourDutyManager.紧急情况和火警指示EmergenciesandFireInstructions安全火警逃生图配置在您房间的门后，为了以防任何紧急情况的发生，请您熟知所有详细资料和参阅火警及紧急情况程序。Thefireescaperouteispostedatthebackofyourroomdoor.PleasereadthesafetyandA-2-66客房服务指南5securitysectionofthisdocument.应急手电筒EmergencyFlashlight如Anemergencyflashlightislocatedbythebedsidetable.遇紧急停电，请使用房间内为您准备的电池式手电筒。加床ExtraBed酒店可为您提供有偿的加床服务，如需加床服务，请联系“宾客服务中心”。Foranextrabed(feesapply),pleasekindlycontact“GuestServices”.火警程序Fire酒店配备了最先进的火警防护和探测系统，请仔细阅读放置在您房间内的火警逃生方案；我们非常关注任何有关于您安全的问题。每间客房的床头柜里配备两个防烟面罩，详情请阅读宾客服务指南中的安全注意事项。Theresortisfullyequippedwithautomaticsmokedetectorsandsprinklers.Two“smokemasks”areprovidedbythebedsidetableineveryroom.Pleasereadthesafetyandsecuritysectionofthisdocument.吹风机HairDryer为了给您提供方便，酒店在您的房间浴室里准备了一个吹风机。Hairdryerislocatedinyourbathroom.酒店预订HotelReservations如果您准备为您下次入住我们酒店或是希望入住红树林品牌旗下的其他红树林酒店，请联系我们酒店的预订部。Ifyouwouldliketomakeareservationforarepeatvisittothisresortoryouwishtostayinoursisterhotel,pleasecontact“GuestServices”,ourhotelreservationsdepartmentorvisitourwebsite蜜月房间布置HoneymoonDecoration如果您需要将房间进行浪漫温馨的蜜月布置，我们可为您提供有偿的蜜月布置。请提前一天与“宾客服务中心”预订。Ifyouarecelebratinga“specialoccasion”andyouwishtosurpriseyourpartnerwitha“romantictouch”,pleasecontact“GuestServices”.24hoursadvancenoticeisrequired.冰块Ice如需冰块，请联系“宾客服务中心”。Ifyouneedsomeice,pleasecontact“GuestServices”.上网服务InternetServices客房书桌旁的数据插口可接入高速网络，请将您的网卡设置为自动获取地址模式即可正常使用。您也可使用房间里提供的免费