售后服务)

UNITSIXBusinessWorldInthisunit,wearegoingtoconsiderseveralaspectsofBusinessworldwhichmakesourlifemorecolorfulandcomfortable.Bytheendofthisunit,youshouldbeableto:talkaboutbusinessactivitiestalkaboutbusinessprospectstalkaboutsalesresultsdescribeanddrawchartsdiscusskeyfactorsinthesuccessofabusinessTalkaboutbusinessactivities(namesomethingsareinvolvedinbusiness)WriteasalesreportConfirmgoodsdelivery(makesure)Improveafter-salesservice(售后服务)Runanadvertisingcampaign(operate)PlaceanorderImport&exportgoods(进出口)Completeaninvoice(fulloutanreceipt)Dealwithforeigncurrencyexchange(外币兑换)Compensateclients(makeupfor/reward)Receivevisitors(接待)Promoteanewproduct(促销)ArrangecommercialmeetingsConductmarketresearchNegotiateanewcontract(confer/talkwithothersinordertoreachanagreement)Collatefiles(check)Newwordsfortext1.11)lease:rent/letstand:beorshowaspecificfigure/amountto(是)sustain:keep/maintain2)consultative:dosomeenquiries(咨询的)forecast:predictforesee:anticipate/foretell3)vocational:professionaltuition:educationaffluent:rich4)leisure:sparebringabout:cause/resultinboom:fastdevelopment5)fluent:abletospeakwithoutstoppingrank:class6)amusement:recreation/entertainmentprofits:earningsfacility:establishment(theater,cinemaetc.)7)counsel:心理咨询服务8)bepressedfor:beingreatdemand/needfordevoteto:give/applythetimeandenergytoaparticularactivityetc.substitute:sthreplacingstir:rouse/causeChooseoneoffollowingbusinesstodiscuss.Talkaboutthepossibilityofprosperityineachandtrytostateyourreasonssupportingyourstatement.(you’dBetterusetheexpressioninP249-251)Ifyoulike,you’reallowedtochoosethebusinessyouprefer.1)publicrecreation2)touristandhotelundertaking3)carrental4)medicalcare5)education6)souvenirmarketing7)legalservices8)informationandcomputersTalkaboutthefollowing8businessprospectsExpressionofdegreesofcertaintyGroupone:(Iisthesubject)Idoubtif……/Idon’tthinkthat…..Iexpectthat……Iwouldnotbesurprisedif…..I’mquitesurethat….Grouptwo:(businessisthesubject)Businessislikelyto…./may….willprobably…../unlikelyto…..Groupthree:There’sachancethat…./nodoubtthat…..It’spossiblethat….There’snotmuchchancethat…..WordsdescribinggoodprospectsProsper/becomeprosperous/havegoodprospectsBoom/becomeaboomingbusinessThrive/flourishBeaprofitablebusiness/makehighprofitsExamples:*Thereisnodoubtthatinformationandcomputerswillflourishintheyeartocome.I’dliketoattributethefastdevelopmenttotheincreasingcapabilityofpurchaseandthegradualawarenessofIT’simportanceinallfields.*Tourismandhotelundertakingislikelytobeaboomingbusinessinthecomingyear.Thejust-passedMayholidayisagooddemonstration.SoonafterLaborDay,theNepalesetourisaccessible.*Iwouldn’tbesurprisedifTranslationAgencyprospers.China’sentranceintoWTOmeansthatdemandinEnglishexpertisefromthecompaniesinvolvingforeigntradeisonrapidrise.Expressionstoidentifydifferentdegreesofprobability100%probabilityI’msure…There’snodoubtthat…75%probabilitymayprobablyIexpectbelikelytoIwouldbesurprisedif50%probabilityThere’sachancethat…It’spossiblethat25%probabilityunlikelyIdon’tif…Idon’tthink…There’snitmuchchancethat…0%probabilityimpossibleThenewwordsinText2.11)comeupto:reachthehigherstandard(达到）chase:pursue/runafterexpand:extend2)decline:reduce/shrinkdistributor:发行商considerably:greatlyinquantityseries:collectioncollapse:fail/breakjump:leap/increasesuddenlydominance:occupation(占有，优势)3)retail/wholesale:零售/批发tendency:inclinationturnover:theamountofbusinesstransactionmake:thegoodsmanufacturedbyabrandslump:fallsharply/showadownturndeal:transaction(交易)negotiate:talktoreachanagreementCampaign:movement4)budget:planofhowmoneywillbespentstrategy:tactics(策略)capture:dominateleisuremarket:家用或休闲用品市场businessmarket:商业用品市场5)underreview:iflookingbackupturn:pickup/onagradualrise(好转)tailoff:reduce/decline=gointoaslidecrash:slump/dropDirections:ReadthroughText2.1(P.255)quicklyandwriteouttheexpressionsaboutincreasesanddecreasesinsales.1.havedeclined;havebeenpickingup2.hasdropped;havecollapsed…thehugejump3.slumped4.expectagradualrise;havenotbeen5.hasnotbeensold6.havegoneintoaslide;dropped7.showedaslightupturn;crashedReadingActivitiesUsetheexpressionswehavelearnedtodescribethefollowingcharts.EuropeanMotorVehicleProductionOverallproductionlevelsareonarisingtrendbutsubjecttothegenerallevelofeconomicactivity.Thiscanbeseeninthepatternsince1990whichshowsagradualdipinproductionduringtheworldslowdownoftheearly1990swiththegrosstrendresumingfrom1994onwards.Ofgreaterinterestarethetrendsbetweenworldregionsandthedifferencesbetweenpassengercarandcommercialvehicles.OverthelastdecadeWesternEuropehasmaintaineditspositionastheworld'slargestproducerofpassengercarsmakingapproximatelytwiceasmanyasthenextlargestregiontheNorthAmericanFreeTradeAssociation.TwosignificantSurveytrendsoverthe10-yearperiodhavebeenthedeclineinJapan'sshareofworldproductionandtheincreaseinAsia,otherdevelopingmarketsandtoalesserextentEasternEurope.ThedeclineinJapaneseproductionistosomeextenttheresultofdeliberatedecisionsbyJapanesemakerstoinvestinproductionfacilitiesclosertotheirmainmarkets.InrecentyearshowevertheJapanesehomemarketh