酒店服务指南

目录Contents酒店服务及温馨提示---------------------------------------------------------------------------03Hotelserviceandwarmprompt-酒店重要电话------------------------------------------------------------------------------------05ImportantTelephoneNumber客房服务------------------------------------------------------------------------------------------06RoomFacilities﹠Service(housekeepingservice)餐饮------------------------------------------------------------------------------------------------09Catering送餐服务------------------------------------------------------------------------------------------10Roomservice宴会与会议----------------------------------------------------------------------------------------11Banquet﹠Conference娱乐与康乐---------------------------------------------------------------------------------------12enterainment﹠Recreation商务中心价目表-----------------------------------------------------------------------------------13BusinessCentrepricelist电话指南---------------------------------------------------------------------------------------------14Telephonedirectory安全提示-----------------------------------------------------------------------------------------------18SafetyTips酒店服务及温馨提示GuestService﹠warmreminder商务中心设于酒店大堂的商务中心，为商旅宾客，提供秘书＼翻译＼传真＼复印＼机票预订以及宽带上网等各项服务。营业时间：０８：００——２２：００内线：８２１８BusinessCentreupposesinthehotelgreathallbusinesscenter,isthetraderouteguest,providesSecretary\totranslate\facsimile\tophotocopythe\airplaneticketreservationaswellasthewidebandsurferandsooneachserviceBusinesshour:08:00--22:00insideconnection:8218大堂副理大堂副理２４小时在酒店大堂当值，将随时为阁下解决在酒店内遇到的问题。内线：８２１０LobbyManagrThegreathallvice-principle24hoursareondutyinthehotelgreathall,asnecessarywillsolvetheproblemforyourexcellencywhichwillmeetinthehotel.Insideconnection:8210交通服务酒店提供豪华轿车出租服务。若需查询及预定，请与礼宾部联系。内线：８２１３TrafficserviceThehotelprovidestheluxurycarhiringservice.Ifmustinquireandpredetermined,pleasewithritualguestdepartmentrelation.Insideconnection:8213宠物请勿携带宠物进入酒店PetsPetsarenotpermittedonhotelproperty.刺激性气味食物为免影响其他宾客，请阁下避免携带如榴莲＼发酵豆腐等食物进入酒店及在房内进食。ExcitantodourfoodForthecomfortofourguests,pleasedonotbringsmellyfood,e.g:Durian,fermentedbeancurd,intothehotelandguestrooms.医疗服务如需要医护人员，请阁下与大堂副理联系。内线：８２１０MedicaltreatmentservicePleasecontacttheLobbyManagrifyourequiremedicalcare.Ext:8210宾客住宿须知GuestaccommodationguidelinesPublicsecurityBureaurequiresallhotelgueststoshowpassports,reentrypermits,residentidentitycards,orotherproofofidentificationdocumentsatpointofcheck-in.Thelodgingsmustregister,whenregistrationshouldshowonowninitiativeprovedmyselfstatuspassport\returnstohomevillagetoprovethe\residentidentificationcardorothercredentials２＼不准私自留宿客人或转让床位。Doesnotpermittostayovernightsecretlythevisitorortransfersthebed3、严禁将易燃、易爆、剧毒和放射性等危险物品带入酒店，不得在房间内生火煮食和自接电线电源。TheabsoluteprohibitionofEcarnjingflammable,explosiveandtoxicorradioactivematerialsintohotel,suchasthescopeofprohibitedcookingroomandsincethenthepowerwires.4、携带枪支、武器的必须据实登记，自行妥善保管或交由当地公安机关保存。Carriestheguns,theweaponmustregisteraccordingtothefacts,properlytakescareofvoluntarilyorhandsoverpreservesbythelocalpublicsecurityorgan.5、严禁宿娼卖淫，吸毒贩毒，走私贩私，非法兑换外币，贩运传播淫秽物品，聚众赌博，流氓斗殴等违法犯罪活动。Forbidstrictlyssleepingtheprostitutetobeaprostitute,takesdrugsdealinginnarcotics,smugglingsellssmuggledgoods,theillegalexchangeforeigncurrency,trafficsthedisseminationobscenegoods,gathersingreatnumbersgambling,thehoodlumfightsandsoontheillegalandcriminalactivities.6、违反上述规定者，由公安机关按治安管理法规的有关条款执行处分。Violatestheabovestipulator,bypublicsecurityorganaccordingtopublicsecuritymanagementregulationrelatedprovisionexecutionpunishment佛山市公安局FoshanMunicipalPublicSecurityBureau酒店重要电话ImportantTelephoneNumberTitleDescriptionDialNo.-------------------------------------------------------------------------------大堂副理紧急情况8210LobbyManagerIncaseofemergency-------------------------------------------------------------------------------保安部8023SecurityDepartment-------------------------------------------------------------------------------商务中心办公服务和票务代订8218BusinessCentreBusinessCentreservicesandtickets-------------------------------------------------------------------------------会议中心宴会、商务会议、展示会8228/8230ConferenceCentreBanquets,meetings,exhibitionsetc-------------------------------------------------------------------------------市内电话本地电话9CityLocalcall-------------------------------------------------------------------------------礼宾部行李，轿车租赁以及邮寄服务8213ConciergeBaggage,Limousineandpostalservice-------------------------------------------------------------------------------客房部客房服务8228HousekeepingServicesforyourroom酒店重要电话ImportantTelephoneNumberTitleDescriptionDialNo.-------------------------------------------------------------------------------总机电话服务0OperatorTelephoneservices----------------------------------------------------------------------------------------------------------------------前台/订房部咨询和留言/预约房间8211/8205FrontDesk/ReservationEnquiriesandmessages/Reservations----------------------------------------------------------------------------------------------------------------------前台收银8215Cashier-----