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BritishandAmericanEtiquetteWhatMakesaGoodImpression?Whataresomegoodthingstoasksomeonewhenyoufirstmeet?WhataresomethingsyouSHOULDN’Tasksomeonewhenyoufirstmeet?IsitOKtoasksomeonetheirage?Areyounervouswhenyouareintroducedtosomeonenew?Wherearesomegoodplacestomeetpeople?Howimportantarefirstimpressionstoyou?Whatkindofpeopledoyouliketomeet?Tipsonhowtomakeagoodimpression1.Introduceyourself2.Giveandreceivecomplimentsgraciously.3.Rememberthenameofthepersonyouaretalkingto.4.Listenattentively.5.Reactappropriately.IceBreakersHowtostartasmalltalk?Icebreakersarewhatwesaywhenwefirstmeetsomeoneandweneedtogetinformationfromthem.WeusetheseinEnglishforaneasywaytostartaconversation.Doyouneedahand?MayIborrowapencil?Isthisseattaken?Whatabeautifulday!Howdoyoulikethisclass?Areyougoingto….?Doyouneedanyhelp?Whatdidyouthinkof..?Wheredoyoulive?Doyouworkhere?CanIgetyousomethingtodrink?Areyounewhere?Areyouenjoyingtheparty?Howdoyouknow____?Wouldyoulikesomecoffee?I’vereadthatbook.Isn’titgreat?Iwonderwherethebusis.Doyouknowwhenthemoviestarts?Itsureiswindytoday,isn’tit?Haveyoubeenwaitinglong?Doyouknowwhenthebusissupposedtogethere?Whichtopicsarebestavoidedforsmalltalk?Age:Howoldareyou?Appearanceorweight:Youseemtohaveputonsomeweight.PersonalgossipaboutsomebodyyouknowJokesthatmightoffendMoney:Howmuchdoyouearn?Sex(somepeoplehavestrongreligiousviewsaboutthis,orareembarrassedbythesubject)Previousorcurrentrelationships:Doyouhaveagirlfriend?Politics:Whodidyouvoteforatthelastelection?Religion:DoyoubelieveinGod?Criticismsorcomplaints:WhyisBritishfoodsobad?Imagine…Imaginethatyouaremeetingthesepeopleforthevery1sttime.Whatisonequestionyouwouldask?AclassmateAteacherApossibleemployerAneighborYourbrother’sgirlfriendYoursister’sboyfriendYourfuturemother-in-lawYourfuturefather-in-lawFoodEtiquette西餐禮儀基本知識a.提早預約餐廳。b.接受他人邀請時,應儘早回覆。c.用餐時,補妝要到化妝室,避免在眾人面前補妝。d.事情必需在事前安排妥當,避免中途離席。e.不可大聲喧嘩。用餐時,亦不可發出聲音。f.用餐速度賓主需互相配合。g.留意殘留在杯子邊緣的口紅印。用餐前進入西餐廳後,需由侍應帶領入坐,不可冒然入位。一般椅子是由左側入座,而上位則是在離出口最遠,能看清楚全場的安靜位子。慢慢拉開椅子,慢慢坐下,身體要端正、手肘不要放在桌面上,不可蹺足,與餐桌的距離以二個拳頭為佳,女士雙腳要併攏,餐桌上已擺好的餐具不要隨意擺弄。點菜時,送上來的料理數目必需和用餐人數配合。選擇單品料理時,要依照套餐的順序來點菜。上菜程序為何?開胃菜(什錦生菜沙拉)→餐包、玉米濃湯→主菜(蘑菇豬排)→甜點(小蛋糕)、奶茶、綜合水果餐具的擺設餐具擺放用餐中的禮儀─餐巾的使用請先將餐巾展開,可將餐巾對折成三角形都可,記得把開口朝外,放在膝蓋上,不要將餐巾圍在胸前。弄髒嘴巴時,一定要用餐巾擦拭,避免用自己的手帕。用餐巾反摺的內側來擦,若髒得很厲害,請侍者重新更換一條。刀叉的使用方法拿刀叉的手是固定的,右手拿刀,左手拿叉。拿刀叉的手的食指,壓著刀叉的背柄來使用。如此才能使力。叉子不只用來壓食物和叉東西而已,也可以用來舀豆子和米飯。如果用左手拿叉不方便,也可以使用右手。用餐中,有事而離席時,必須把刀叉擺成八字型放在餐盤上。用餐結束後,則是平行的斜放在一側。用餐中的禮儀─刀叉的使用順序使用刀叉進餐時,從外側往內側取刀叉,右手持刀左手持叉;切東西時左手拿叉按住食物,右手拿刀將其切成小塊,每次切下的大小最好以一次入口為宜,別一次切太大塊才好。用餐中的禮儀─麵包可以整個拿起來吃嗎?麵包一般要剝成小塊送入口中,不要拿著整塊麵包去咬。抹奶油和果醬也要先將麵包剝成小快再抹。要記得只能取自己左側的麵包喔!用餐中的禮儀─喝湯英式喝湯是湯匙由內向外舀,而法式喝湯是由外向內舀,湯匙舀湯時不要太滿,大約是湯匙的七分滿即可;喝湯時也要注意不要發出巨大聲音。用餐中的禮儀─用餐時可以聊天嗎?在餐廳吃飯時就要享受美食和社交的樂趣,沉默地各吃各的會很奇怪,但是如果大聲喧嘩,也是很失禮的行為,所以音量要保持在對方能聽見的程度,別影響到鄰桌。喝咖啡的時候,一般上是不持杯碟的,只需手持咖啡杯即可。不過桌子較低時,以左手持杯碟飲用也可以。用餐中的禮儀─中途要離開怎麼辦才好?萬不得已要中途離席時,最好在上菜的空檔,向同桌的人打聲招呼,把餐巾放在椅子上再走;用餐過後,只要將餐巾隨意放在餐桌上即可。刀叉的放置法─用餐中用餐中想要休息時,可將刀和叉呈八字形,而刀刃必須朝向自己哦!刀叉的放置法─用餐完畢而用餐完畢的表示方法是在餐盤上將刀刃呈直向放置。DiscussionTopicsEtiquette(manners)foreatingataWesternrestaurantvs.aChineserestaurantDoyounoticeanythingelsethatisdifferent(besidesetiquette)whenyoueatataWesternrestaurant?GiftGivingPeoplegivegiftsforavarietyofreasons...TobuildandmaintainpersonalorbusinessrelationshipsTopromotebusinessproductsorservicesToenhancetheimageandreputationofthecompanyToshowappreciationToshowrespectToexpressanapologyToencourageormotivateTocelebrateorcongratulateToacknowledgeyourhostIngeneral,Americansgivegiftsforbirthdays,anniversariesandmajorholidays,suchasChristmas.Agiftcanbeassimpleasacardandpersonalnotetosomethingmoreelaborateforapersonwithwhomyouareclose.Wheninvitedtosomeone'shomefordinner,itispolitetobringasmallboxofgoodchocolates,abottleofwine,apottedplantorflowersforthehostess.Giftsarenormallyopenedwhenreceived.GiftGivingEtiquetteBusinessEtiquetteThehandshakeisthecommongreeting.Handshakesarefirm,briefandconfident.Maintaineyecontactduringthegreeting.Inmostsituations,youcanbegincallingpeoplebytheirfirstnames.Businesscardsareexchangedwithoutformalritual.GreetingsEtiquetteinJobInterviewSome“Dos”and“Don’Ts”Doplantoarriveontimeorafewminutesearly.Latearrivalforajobinterviewisneverexcusable.Ifpresentedwithanapplication,dofillitoutneatlyandcompletely.Don’trelyonyourapplicationorresumetodothesellingforyou.Interviewerswillwantyoutospeakforyourself.Dogreettheinterviewerbylastnameifyouaresureofthepronunciation.Ifnot,asktheemployertorepeatit.Givetheappearanceofenergyasyouwalk.Smile!Shakehandsfirmly.Begenuinelygladtomeettheinterviewer.Some“Dos”and“Don’Ts”Dowaituntilyouareofferedachairbeforesitting.Situpright,lookalertandinterestedatalltimes.Beagoodlisteneraswellasagoodcommunicator.Dolookatprospectiveemployerintheeyeswhilespeaking.Doshowenthusiasm.Ifyouareinterestedintheopportunity,enthusiasticfeedbackcanenhanceyourchancesofbeingfurtherconsidered.Ifyouarenotinterested,yourresponsivenesswillstilldemonstrateyourprofessionalism.“Don’Ts”Don’tforgettobringacopyofyourresume!Keepseveralcopiesinyourbriefcaseifyouareafraidyouwillforget.Don’tsm
本文标题:British-and-American-Etiquette
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