cultureshock跨文化交际

Survivingamongaliens:ManagingCultureShockCultureShockWhoamI?Howtoadapttoaninternationalexchangeexperiencesuccessfully??Purpose:1.WhatiscultureShock?SymptomsStagesCauses2.Howtocopewithit?GeneralstrategiesObserve&modifyyourownwaysofdoingthingsVerbal&non-verbalcommunicationstyleTipsforFinlandWhatiscultureShock?“Culturalshockiscausedbytheanxietyresultingfromlosingallourfamiliarsignsandsymbolswhenwemovetoanewenvironment”(Oberg,1958).LackofdirectionNotknowing:Whattodo?Howtodothings?Whentodothings?WhatiscultureShock?Physicalsymptomsheadaches,fatigue,lossofappetite,diarrheaBehaviourtowardspeople1.Don'tspeakthelanguage…impatient,exasperated2.Systemsofwork(Differ/Wrong)…anger,frustration3.Aggression/Racismtowardslocals…rude,dirty,lazy“HoweverOpportunities!LearnnewperspectivesDevelopbetterunderstandingofyourselfCauseofCultureShock?BUT:Appropriatebehaviourcanbelearnedobservation,askinglocalsandotherforeignersConflictanduncertaintybetweenourvalues/rulesandthoseofthenewcultureanxietyculturalshockStagesofCultureshockStageSignsCopingStrategiesHoneymoon(2-8weeks)Disintegration(2-3months)newexperiencesareexcitingbeatouristfeelfortunateforhavingtheopportunitytomoveabroad.sendpostcardshomepeoplearefriendlyandyousmilealot,you'reincontrolmakecontactsinclubsandassociations,signupforsomeactivitiesyourownsenseofcultureisnotthreatenedjoinalanguagecoursedailyfrustrationscanbuildintodisillusionmentlookafteryourself,exercise,avoidalcoholthegoodthingsofhomeloomlargegetout,bewithpeoplecontinuelanguagepracticekeepbusysetdailygoalsandmaketheefforttoachievethem.StagesofCultureshockStageSignsCopingStrategiesReintegration(3-6months)BecomingFunctional(6months)asenseofstandinguptothethingsandpeoplethatarefrustratingyoubuildyournetworkoffriendstakethatholidayyoubookedcontinuelanguagestudydeterminationtoworkthingsoutandgetthingsdonespendtimewithpeoplewhoenjoybeingtherekeepwritingtopeoplebackhomefeelincontrolandpositiveagainaboutwhereyouaretrynewthings,andexplorethecultureself-understandingandmoretoleranceofotherspracticethelanguageasenseofcomfortoperatinginthehostcultureyou'rehelpingothersgetthroughtheiradjustmentsdothingsyouintendedtodowhileinthiscountrybeforeit'stimetoleaveFinalStageofCultureshockStageSignsCopingStrategiesAcceptance(9months)you’remoresuccessfulincommunicationswithlocalsenjoyingbeingwhereyouareadeptatfindingthingsnolongerstereotypingunderstandinglocalcustomsmaintainkeyrelationshipsHowtocopewithit?•Rememberthatdespitebeingdifferent,theothersareprobablybeingfriendlytoyouintheirownway.•Understandthatyouwillhavetochangeyourfamiliarwaysinordertointegrate.learningabouthowtocommunicateisimportantDifferencesinCommunicationStylesVERBALCOMMUNICATIONNON-VERBALCOMMUNICATIONStartobservinghowlocalsact.”WheninRome,doastheRomansdo.”DifferencesinCommunicationStyles1.WaysofSpeaking:expressiveness,emotion,animation,intimacyinaddress,volume2.Whospeaks?monologuevs.dialogue,femalevs.male,superiorvs.subordinate3.Structuringinteraction:startingaconversation,appropriatetopic,takingturns,endingaconversation4.Maintainingaconversation:opinions,questioning,joking5.CommunicationStyles:directvs.indirectVERBALCOMMUNICATIONDifferencesinCommunicationStyles1.Bodylanguage:gesturing,dress2.Eyecontact:whenappropriate/inappropriate3.Space:personalspace,homes4.Touch:whocantouchwhom,where5.Paralanguage:tone,pitch,stress,speed,superiority/inferiority,sarcasm6.AttitudestowardstimePreparationfortalking,amountoftimetalked,silenceHowmuchisenoughortoomuch?NON-VERBALCOMMUNICATIONCulturalTipsforFinland(fromLewis,R.WhenCulturesCollide)•Befrankandopen.Gettothepoint.•Bemodestandlowkey.•Donottalktoofastorinterrupt.•Usefirstnames,dresscasuallyandberelaxedaboutprotocolandhierarchy.•Eatlunchquickly.CulturalTipsforFinland(fromLewis,R.WhenCulturesCollide)•GiveFinnsphysicalandmentalspace.•Bepunctual.•Complywithpromises.•ListencarefullytowhatFinnssay–it’snotmuch,buttheymeanit.•Enjoysharedsilences.Anyquestions-BiculturalismV+D+S=R•Visionoffuture•Dissatisfactionwiththecurrentsituation•Knowledgeofthefirststepstotake•Resistancetochange•Trytotraceevery‘strangeaction’toitsunderlyingvalues.