通用BIQ-S-Audit-Checklist(资深质量专家)

BIQSItem#BIQSRequirementBIQSCalibratorGuidelines(LookFor)ScoreBIQS-1NonconformingMaterial/MaterialIdentification不合格品/不合格品识别Teammembershavestandardizedworkandunderstandwhattodowithnonconforming/suspectmaterial.团队成员拥有标准化作业并理解怎么处理不合格品/可疑品。Conformingmaterialishandled,storedandidentifiedappropriately.合格品被合适地处理、存储和识别。Nonconforming/suspectmaterialisclearlyidentifiedand/orsegregatedforreview/disposition(i.e.appropriatecolorcodingforfootprinting–red,yellow,green).不合格品/可疑品被清楚地标识和/或隔离，以备评审和处置（用合适的颜色规则来做印记-红色，黄色，绿色）Acontainmentmethodisinplacetoensurethataneffectivebreakpointhasbeenestablished.Containmentactivitiesandresultsaredocumented.确定遏制方法来保证有效的断点已经被建立。遏制活动和结果需要被记录。Traceabilityisappliedaccordingtothetraceabilitymethodsofthefinishedproduct.根据成品的可追溯性方法，可追溯性已经获得应用。Sampleaudittoverifythatteammembersunderstandwhattodowithnonconforming/suspectmaterial.随机抽查来确认团队成员正确理解不合格品/可疑品的处理方法Confirmthatconformingmaterialishandled,storedandidentifiedappropriately.确认合格品被合适地处理、存储和识别。Confirmthatnonconforming/suspectmaterialisclearlyidentifiedand/orsegregated.Red,Yellow,Greenstoplightapproachisadheredtoforfootprinting,containerization,tablemarkingandtagging.确认不合格品/可疑品被清楚地标识和/或隔离，以备评审和处置。红，黄，绿信号灯方法被遵守，用来做印记，集装，表单标识和跟踪。Auditthatallpartsremovedfromtheprocessareidentified,accountedfor(FTQ),andreconciledtoeliminatemishandlingofmaterial.检查从过程中取出的所有零件已经被标识，考虑（FTQ），排除材料处理不当问题。VerifyuseofDepartmentContainmentWorksheets,withpotentialpartslocationsbyoperationidentifiedtoensurenopartsaremissedduringacontainmentandallpartsarereconciled.Thecontainmentworksheetsmustcoverfromtheincomingmaterial,processandshipment.确认部门遏制工作表单使用情况，在遏制期间通过识别操作的可能零件位置来保证没有零件被遗漏，所有零件都涉及到了。遏制工作表单必须包含从进料、各工序和发货过程。ScraporSuspectparts/containersclearlysegregatedfromotherparts.AutoRejectstationswithLockedrejectbins,withcontrolsonhowbinsareemptiedtoensureallpartsarereconciled.报废或可疑品/容器被清楚地同其它零件隔离。自动拒收站拥有上锁的不合格品箱，控制如何清空不合格品箱来保证所有的不合格品被处理。*HowtoScore-*怎样打分-Green:Amature,well-defined,qualitysystemorprocessisinplace,beingfollowed/utilizedasdirected,andthesystemorprocessdoesnotplaceGMatunnecessaryrisk.绿色：一个成熟的、定义明确的质量体系或过程已经确立，这个体系正在作为指导地被执行/使用，并且体系或过程对GM来说没有风险。Yellow:Qualitysystemorprocessisinplace,butisnotfollowed/utilizedasintended.黄色：质量体系或过程已经确立，但是没有按照计划执行/实施。Red:Qualitysystemorprocessisnotevident,orthecurrentsystemorprocessinplaceputsGMatsignificantrisk.红色：质量体系或过程不充分，或现有的体系或过程给GM带来很大风险。NonconformingMaterial/MaterialIdentificationLayeredAuditGMCONFIDENTIAL3/10/15BIQS-2LayeredAudit分层审核Layeredauditsareinplacetoassesscompliancetostandardizedprocesses,identifyopportunitiesforcontinuousimprovement,andprovidescoachingopportunities.分层审核已经建立来评审标准化过程的符合性，识别持续改进的机会，提供培训机会。LayeredauditprocessisownedbyManagement.AuditplanshallincludemultiplelevelsofManagement.分层审核过程归属于管理部门，审核计划必须包含多个管理层次。Auditsaretrackedandtheirresultsrecorded.审核计划被跟踪，审核结果被记录。Followuptoaddressnoncomplianceisinplace.跟踪并解决不符合项的活动正在按计划进行。LayeredAuditisaneffectivetooltoconfirmtheprocessesareoperatingatstandard,andenhancecontinuousimprovement.分层审核是一个有效的工具来保证过程符合标准，加强持续改进。Leadershiputilizesanauditprocessbygoingandseeingontheshopfloortocheckprocesscompliance,employeebehaviorandknowledge.LeadershipusesLayeredAuditasanopportunityforcoaching.Recognitionisusedtoreinforcetherightbehaviors.领导层通过现场检查过程符合性、员工表现和是否具备相应知识来实施审核。领导层运用分层审核作为培训的机会。通过这样一种认可的方式来强化正确操作的意识。AskLeadershiphowLayeredAuditworksintheorganization,whoisinvolvedinthelayeredauditprocess,whatisthefrequencyoflayeredaudits.Isthelayeredauditsheetcontentrelevantfortheuser(haveeachprinciplecalibratorreviewrespectivepartoftheauditsheet)?Layeredauditquestionsarereviewedfromtimetotimetofocusontheplantweaknesses.询问领导者分层审核如何在组织中运作的，哪些人涉及在分层审核过程，分层审核的频率是多少。对于使用者来说分层审核表单内容是否相关（每个规则校验人员是否各自评审对应的审核表单）？分层审核问题随着时间根据工厂薄弱环节进行评审更新。Checkthatallfindingsarerecordedontheauditsheetandthosenotsolvedwithintheshiftaretransferredtocountermeasuresheets.检查所有审核发现均记录在审核表单中，如果这些问题在本班次没有得到解决，那么应该记录到对策表单中。GMCONFIDENTIAL3/10/15BIQS-3PFMEAsAlloperationshavebeenanalyzedforriskusingaPFMEA.PFMEAworkshopsmustbedonebycrossfunctionalteams,includingmanufacturingteammemberinput.RiskPriorityNumber(RPN)valuesmustbeconsistentlyappliedusingSeverity,OccurrenceandDetectionrankingtables.所有操作工序都已经运用PFMEA进行了风险分析。PFMEA研讨会必须由交叉功能小组完成，包括制造团队成员。风险顺序数（RPN）值必须符合严重度、频度和探测度打分准则。FailuremodesarecomprehendedinthePFMEA(i.e.wrongparts,mixedparts,containmentcontrol,etc.).LookforPFMEAstobeavailableforalloperationswithintheplant.ConfirmPFMEAworkshopsaredonebycrossfunctionalteams,includingmfg.teammemberinput.ConfirmRPNvaluesareconsistentlyappliedusingSeverity,OccurrenceandDetectionrankingtables.检查工厂内所有操作工序均包含在PFMEA中。确认PFMEA研讨会是由交叉功能小组完成，包括制造团队成员。确认RPN值符合严重度、频度和探测度打分准则。ConfirmmaterialhandlingfailuremodesarecomprehendedinthePFMEA(i.e.wrongparts,mixedparts,containmentcontrol,etc.)确认所有材料处理中可能的失效模式均包含在PFMEA中（错误的零件、混料、遏制措施等）BIQS-4PFMEAs-RiskReduction&AnnualReviewPFMEAs-风险降低&年度评审MonthlyRPNriskreductionreviewsbyproductfocusedonpreventingdefectsfromleavingtheworkstationareheldtodrivecontinuousimprovement.Actionplansfortopissuesmustinclude:1.Recommendedactions