Capability Mapping- supplier英文原稿

PlaceanxintheboxnexttocorrespondingscoreforeachquestionSupplierName:SupplierA1.0QualitySystem1.1QualityManagement0NoreviewswithmanagementoccurStrengths:2IrregularreviewsofqualitymetricsincludingfieldreturnswithmanagementoccurwithsomecoverageofcycletimeandontimedeliveriesOpportunities:4Regularreviewsofqualitymetricsincludingfieldreturnswithmanagementoccurwithcoverageofmetricsandactionsplansforimprovementofcycletime,ontimedelivery,andinternalassessments.Trendchartsareavailable,showingimprovementoverthelast12months.OtherNotes:1.2ISO9001orISO9002orQS90000Hasnoplans,noaccreditationStrengths:1WorkingtowardsapprovalOpportunities:2EvaluationdateconfirmedandregistraridentifiedOtherNotes:3ApprovedormeetstherequirementsofISO9001/ISO9002/QS9000andhasbeenaccreditedforlessthan3years,lastexternalauditavailablewithcorrectiveactions.IfcertificationisforISO9001/9002:1994standard,aplanisinplacetoobtaincertificationfortheISO9001/9002:2000standard.4ApprovedormeetstherequirementsofISO9001/ISO9002/QS9000andhasbeenaccreditedfor3ormoreyears,lastexternalauditavailablewithcorrectiveactions.IfcertificationisforISO9001/9002:1994standard,aplanisinplacetoobtaincertificationfortheISO9001/9002:2000standard.1.3InternalAuditingofQualityProcedureSystem0NointernalauditingexistsStrengths:1Auditingoccurs,butthereisnoformalprocedureOpportunities:2AformalprocedureexistsandisdeployedOtherNotes:3Aformalprocedureexists,auditsareroutinelyscheduledanddeployed,correctiveactionstakenandresultsevident4Aformalprocedureexists,auditsareroutinelyscheduledanddeployed,correctiveactionstakenandresultsareachievedandreviewedwithseniormanagement1.4ManagementResponsibilities0NodocumentationexistsforResponsibility/AuthorityStrengths:1ThereisanorganizationalchartoutliningResponsibilities,communicatedtoallemployeesOpportunities:2ThereisanorganizationalchartoutliningResponsibilitiesincludedinthecompanyqualitymanualOtherNotes:2Theresponsibilitiesandauthorityofalldepartment/functionsclearlydefined(especiallyqualityfunction)4Theresponsibilitiesandauthorityofalldepartment/functionsclearlydefinedandmapped(i.e.aResponsibilities,Authority,andInformedMatrix;RAI)1.5QualitySystemSoftwareTools0NoqualitysystemsoftwareinuseStrengths:2Qualitysystemsoftwarewhichrecordsdefecttraceabilityandtrends,isinuseforsomeareas&dataisavailableforreviewwithin24hoursOpportunities:4Qualitysystemsoftwarewhichcontainsdefecttraceabilityandtrends,isinuseforallareas&isavailableon-linereal-time.Thereisevidencethatcollecteddatahasledtoproduct/processimprovements.OtherNotes:1.6ProductandProductiondocumentcontrol0NoevidenceofdocumentcontrolStrengths:2Formal,controlled,documentationexists,non-conformanceswereobservedOpportunities:4Formal,controlleddocumentationexistswithchangeauthority,NOnon-conformanceswereobservedOtherNotes:1.7CustomerFieldReturnRate0DoesnotmeasureStrengths:2MeasuresreturnrateandhasestablishedimprovementgoalsOpportunities:4Measuresreturnrate,hasestablishedimprovementgoals,andimprovementplanswithdemonstratedresultsOtherNotes:1.8FailureAnalysis(FA)Capability(RootCauseMaterialAnalysis)0NoneStrengths:2Contractedout.AlistofinternallyapprovedexternalFAfacilitiesisavailable.Opportunities:4In-housefacilityorhastheknowledgeandskillstointerpretanysubcontractedFA.AlistofinternallyapprovedexternalFAfacilitiesisavailable.OtherNotes:1.9BenchmarkingImprovementResults0DoesnothaveevidenceofbenchmarkingStrengths:2Proactivelyparticipatesinbenchmarkingbusiness-widebestpracticesOpportunities:4Fullydocumentedsystemexistsforbenchmarkingbusiness-widebestpracticesandhasbenchmarkingrecordsonfile,includingbestpractices.OtherNotes:1.10CostofQuality(COQ)Program0NoCOQsystemexists.Strengths:2COQprogramexistsinsomeareas.Productionandfieldreturnareas(atleast)haveaminimumof6monthsofrecords.Plansforimprovement(lowerfailurecosts)exist.Opportunities:4FullyintegratedCOQprogramexistsincludingdesign,test,manufacturingandfieldcostswithtrendcharts,goalsandactionplansavailable.OtherNotes:2.0BusinessDisasterRecoveryPlan2.1CapacityPlanning0NoplanningprocessexistsStrengths:2InfrequentuseofCapacityPlanningprocesstoforecastcapitalexpenditures,fewrecordsexistOpportunities:4CapacityPlanningprocessoccursregularlytoforecastcapitalexpenditures,recordsonfileOtherNotes:2.2ProductSafetyProgram0Noevidenceofviableprogram.Strengths:2RespondstoCustomerconcernsandhasprocessinplacetoaddressissues.Opportunities:4Proactiveprograminplacewhichprovidesforemergencyresponse,delegatedresponsibilitieswithinorganizationtoaddresssafetyissuesandanescalationprocessthatinformscustomersinatimelymanner.OtherNotes:2.3EnvironmentalControlProgram0NoprogramexistsStrengths:2AlimitedenvironmentalprogramexistsandisdocumentedandataminimumthereisevidencethatthesupplieriscomplianttolocalandfederalregulationsOpportunities:4ISO14001certified,adocumentedcomprehensivebusinessstrategyexistswhichdrivestheorganizationtoadheretoalllocalandfederalstandards,withevidencethatenvironmentalimpactauditsareconductedandactedupon(examplesincludeLeadFree,Halogenfree,recycling,wasteelimination,sho