EPON故障排除说明

LEDandAlarm狀態1.CT2.CM3.ONU4.ONUID設定Monitorcommand(維護命令)UpgradecommandEPON故障排除說明TheLEDofthecontrolcardshouldbefollowing:•FCT6021LEDindication(CTcard):On(Green):Blink(Green):Off(White)FCT6021ThelampsoftheCMcardshouldbefollowing:LEDindication(CMcard)•FCM6050TandFCM6051GXPON(Green)OneormorePONlogicallinkupSNI(Green)SNIlinkupFCM6050TFCM6051GX•LEDcheckCheckingONUconfigurationandstatus(1)About20secondsAbout5secondsTurnonthepower*Thetimeperiodforconnectionisdifferentonspecialstatus.CharacterdisplayColorStatusDescriptionPWRGreenOnPowerissupplied.OffPowerisnotsupplied.OPRGreenOnNormaloperation.OffOperationisstoppedDiagRedOnExecutingself-testOffOperationNormallyFAILRedOnControlcarderror,linkofOSS-IFportisdisconnected,noresponsefromthePON-IFcardOffNormaloperation.CTCharacterdisplayColorStatusDescriptionPWRGreenOnPowerissupplied.OffPowerisnotsupplied.OPRGreenOnNormaloperation.OffOperationisstoppedDiagRedOnExecutingself-testOffOperationNormallyFAILRedOnPON-IFcarderror,PON-IFcardPONinterfaceportoutputerror,ordeteriorationoftheerrorrateOffNormaloperation.PONGreenOnOneormorelogicallinksofthePONinterfacearelinkup.OffAlllogicallinksofthePONinterfacearelinkdown.CM:On(Green):On(Red):Blink(Green):Blink(Red)LED/Alarm狀態-CTLED/Alarm狀態-CT(1)VerifyFlashROMDRAMfailureLoadingsystemfromflashROMfailedProcedure1.Backupallinformationofconfiguration.2.Backupalllogs.3.ReplaceCTcard.4.Restoreallconfigurationtothenewcard.LoadprogramfailureSystemfailureProcedure1.Backupallinformationofconfiguration.2.Backupalllogs.3.ReplaceCTcard.4.Restoreallconfigurationtothenewcard.LED/Alarm狀態-CT(2)FANUnitfailureReplaceFANUnit(Pleaserefertopage#)PowerorfusefailureReplacePowerUnitorfuse(Pleaserefertopage#or#)LED/Alarm狀態-CT(3):On(Green):On(Red):Blink(Green):Blink(Red)LED/Alarm狀態-CM(FCM6050T)VerifyFlashROMDRAMfailureProcedure1.Backupalllogs.2.ReplaceCMcard.LED/Alarm狀態-CM(1)LoadingsystemfromflashROMfailedLoadingprogramfailedSystemfailedProcedure1.Backupalllogs.2.ReplaceCMcard.LED/Alarm狀態-CM(2):On(Green):On(Red):Blink(Green):Blink(Red)SNI(Green)SNIlinkupLED/Alarm狀態-CM(FCM6051GX)Checkitems•SNIport•ConfirmSNIportisconnected.•TrytopluginandpullouttheSNIport•TrytopluginandpullouttheSNIport•ConfirmtheequipmentthatisconnectedSNIportisnormally.•Opticalfiber•Confirmthecamberofopticalfiber.•Confirmtheopticalfiberportisclear.Ifnotimprove,replaceopticalfiber.•ReplacetheSFPifthelampisnotlight.•ReplacetheCMcardifthelampstillisnotlight.LED/Alarm狀態-CM(1)LEDpanelofFTE6075:On(Green):On(Red):Blink(Green):Blink(Red)LED/Alarm狀態-ONU(FTE6075)Power(Green)OnPoweron.OffPoweroff.Loopback(Green)BlinkLoopBackisrunningbetweenOLTandONU.Sending/receivingLoopBackframes.OffNormalcommunicationoperation.PON-OPT(Green)OnNormalreceptionofopticalsignal.OffNoreceptionofopticalsignalorreceivingopticalsignalbutthereisanerror.LLID(Green)OnOneormorelogicallinksareestablished.BlinkLinkestablishingorcouldn’testablish.Alarm(Red)BlinkNoreceptionofopticalsignalorreceivingopticalsignalbutthereisanerror.OffNormalreceptionofopticalsignal.LED/Alarm狀態-ONU(1)ONUID設定•IDSwitchingForexample:Value=25ExampleoftroubleshootingOLTCM#OpticalSplitterOpticalcablePONportPONportUNIport1.ONU無法認證成功檢查Blocklist是否有MAC;如有可能表示設定或ONUID有錯,若Blocklist無MAC,表示有硬體故障(ONUFail,Fibercut,光功率不足等等),可執行一次CHTdefault確認參數設定無誤2.ONU&LLID正常,但User無法連線檢查ONUlearntable是否有學習到userMAC,若無表示UNI到PC段連線有問題,若有學到MAC需由performancemonitor去觀察流量斷點,是否設定問題或SNI問題3.MOD無法連線檢查IGMP設定是否正常,檢查ONUlearntable是否有學習到MAC,若無表示UNI到settopbox段連線有問題,若有學到MAC需由performancemonitor去觀察流量斷點,是否設定問題或SNI問題4.目前新版之CHTdefault參數會關閉ONUIGMPsnooping的功能及刪除ONUEPONONUrule新供裝之MOD用戶無法收看multicast節目,須確認ONUIGMPSnooping及ONUEPONONUrule是否有設定5.新版之軟體新增ONU總頻寬限制功能,命令如下:onuEgressShap-setcm1onu1enable500onuEgressShap-showcm1onu1cmonustatusmaxRate--+---+-------+-------11enable500EPON告警排除參考流程CommunicationfailureUNICheckONULANportLEDon/blink檢查ONU的電源供應是否正常檢查接至用戶端設備的網路線是否有連接(參考#LAN是否有up)檢查用戶端設備網路介面正常工作更換網路線offEPONlinkCheckONUPON-OPTLED檢查ONU的電源供應是否正常檢查光纖線確實銜接到ONU的埠位用PowerMeter量測PON卡至ONU的光功率值(-3~-24dBm)用PowerMeter量測Splitter端的接收及輸出功率是否正常用PowerMeter量測PON卡的輸出功率offonONULLIDLED檢查OLT的設定(參考#showLLID,OUNRule).檢查ONU的MAC是否未認証,MAC已被Block(參考#)檢查ONURotarySwitchNo與ONULLID設定相符(參考#).更換新的ONU後，確認RotarySwitchID是否設定正確(更換新的ONU須將MACdelete(參考#)).Blinkmorethan10min.onOLTstatscommand、WEB檢查OLT告警(command:Alarmstat,info–h)(參考#)檢查ONU是否有學到用戶端設備的MAC(參考#)檢查EPON及ONU的PM(參考#)檢查光纖線是否收容確實,沒有折到檢查光纖接頭確實銜接到PON卡清潔光纖接頭errorNoerror[範例]•NoONUlinkup•NoInternetService23SNICheckOLTSNIportLED檢查SNI至上層設備的cable銜接正常(參考#)檢查SNI上層設備設定是否正確(OLT有帶tag)檢查SNI的PM參考#)更換Cable更換PON卡OffonReplaceCMcard、CTcard24OperationMenuList-125OperationMenuList-226OperationMenuList-327OperationMenuList-428ONULANPort的狀態顯示Web29ONULANPort狀態為UP123選擇CM卡選擇ONUONULANPort的狀態顯示CLI30MBG[3]getUNIPort(指令)Usage:getUNIPortcmName[onuId]MBG[5]getUNIPortcm1onu1(指定模組及ONUID)flowlengtherrorcmonuIdmode(result)controlframesPortstatusLinkstatusPort--+-----+---------------+--------+-------------+------------+------------+----11auto(100M-full)off(off)allowenableLinkup1(狀態顯示)11auto(---------)off(---)allowenableLinkdown211auto(---------)o