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......................................................................................2..................................................................................3..................................................................................4...............................................................................5.....................................................................11...........................................................................................22...........................................................................................24....................................................................................26APICS..............................................................271APICSAPICSKarlB.ManrodtJeffAbottKateVitasekSupplyChainVisionsAPICSOracleGSU(SupplyChainVisions)2004SKUTQMSixSigma23LSC20048APICS5,80660810.5%10%APICS71%70%1090/////12450-9030-5020-3010-205-102.5-52.5TQMTOC20202050TPS2080TQMW.EdwardsDemingBillSmithMalcolmBaldrige520801986EliyahuM.GoldrattTheGoalTOCTOC1991MITTPSLean1.2.3.4.5.DoughHowardellAPICSTQMTOC36CSCMPWilliamD.Freidman2004927/BobTrebilcock112Lean&MeanBobTrebilcockModernMaterialHandling20043112/7//251851624737826132279323529430.3%31.0%31.2%32.8%34.9%34.5%32.7%34%41.8%15.3%16.7%17%15.6%16.9%19.6%22.3%21.3%23.8%54.4%52.3%51.8%51.6%48.3%46%45%44.7%34.4%8/250%12.7%35.7%••47.4%••25.3%••9.0%••960%EarlyLean15%41010%POS450%33%15%11DanaherJimLicoBestBuyAgerePeterKelly200410Nielson5.1%18.5%76.3%14.2%439%/13.6%18.5%14.8%1212.6%55.1%33.9%2329.8%2318.5%3OEMOEMOEM131.2.3.4.5.6.7.20.7%63.8%30.8%28.6%16.1%1420%TeradyneJoeKennedyTeradyne25%53%60%12.5%728.2%34.2%21.5%3.6%153483HowtoCompareSixSigma,LeanandTheoryofConstraintsDaveNaveQualityProgress200234WhatAreWeLearningSinceWeStartedLearningtoSeeMikeRotherwww.lean.org6.8%86.4%32.7%41.3%12.8%1620%6.4%30%988%40%43%51%63%50%11.8%929.5%19.4%27.7%11.6%1770%26%48%34%RFIDPOS1116.5%1012.7%13.9%42.9%14.1%1820%17.9%20%42%77%40%20.9%112.6%/41.9%19.3%2315.3%231970%77%47%75%17%9.4%1221.9%27.3%26.3%15.1%3.4%13/20.4%32.1%/27%17.1%2080%43%TQM90%25%10.3%143.8%46%19.2%WIIFM20.8%1.2.3.4.5.21/1527.2%25.7%21.2%8.5%6.3%11%222324/25JeffAbbottAbbott/15AbbottAbbottAccentureAbbottSaturnInternationalPaperGeorgia-PacificAbbottMBAAbbottAPICSCLMKarlB.ManrodtManrodtCLM2004DCManrodtCLMKateVitasekVitasekCLMAPICSVitasekDC(MeasuringUp!)50,000VitasekCLMVitasekWrightStateUniversity2005VitasekKrogerAccentureModusMediaInterna-tionalVitasek26APICSAPICSwww.apics.org(800)444-2742(703)354-8851GSUStatesborowww.GeorgiaSouthern.eduAPICSAssociationforOperationsManagementAPICSAPICSCPIMAPICS(CIRM)[e-mail][e-mail][e-mail]/cnSupplyChainVisionsKateVitasek400200©2005OracleKarlB.ManrodtOracleOracleCorporation/28122208100004(86.10)6535-6688(86.10)6505-7505222116200021(86.21)2302-3000(86.21)6340-60551820A&D610016(86.28)8619-9560(86.28)8619-9573233535301&5308510613(86.20)8513-2000(86.20)3877-1026l800.810.0161lwww.oracle.comlwww.oracle.com/cn