供应商品质改善成果发表作业程序

BPIOperationProcedure廠商品質改善成果發表作業程序1.Purpose目的ThepurposeofthisprocedureistodefineingeneralthemethodabouthowtooperatetheBPI.此程序的目的是定義開展BPI活動的步驟與方法.2.Scope範圍ThisprocedureappliestothekeysuppliersofallsiteswithinSilitek(Keysuppliersincluding:Injection,StampingHouse,PCBAfactoryandGiftBoxplantandetc.)此程序應用於旭麗各工廠的主要協力廠商(主要協力廠商包括注塑,成型工廠,PCBA工廠,彩盒廠等)3.Reference參考資料3.1JIT(JQR)ManagementProcedureJIT(JQR)管理程序3.2JQRAgreementJQR協議4.Definition定義BPI:BusinessProcessImprovement廠商品質改善成果發表會VQM:VendorQualityManagement協力廠商品質輔導部QRA:Quality&ReliabilityAssurance品保部ENG:EngineeringDepartment工程部PRO:ProcurementDepartment采購開發部5.DetailsofProcedure詳細程序5.1Responsibility權責5.1.1VQMconducttheBPIVQM主導BPI活動5.1.2QRA/ENG/PROmanagersareinvitedasappraiseronthepresentationofBPIQRA/ENG/PRO部門經理擔任BPI發表會的評委5.2DetailsofProcedure詳細程序5.2.1VQMissuethenoticetorelevantvendorsforBPI.VQM在BPI發表會前一個月給參加BPI的廠商發通知.5.2.2VQMisresponsiblefortrainingthesevendorshowtoprepareandpresenttheirBPI.VQM負責培訓參加BPI發表會的廠商怎樣準備與發表他們的品質改善成果.5.2.3ThesevendorswhowillpresenttheirBPIhandintheirBPIdatumtoVQMoneweekbeforetheBPIpresentation.參加BPI的廠商在發表前一個星期,將他們的BPI資料交給VQM檢討.5.2.4VQMreviewtheseBPIdatumandarrangethevendorpresentationsequencefortheformalBPI.VQM檢討廠商BPI資料並安排BPI正式發表的廠商順序.5.2.5VQMissuealetterinvitingtopmanagementandrelevantdepartmentmanagersasappraiserstoattendtheBPIpresentation.VQM發邀請函請高層領導及擔任評委的相關部門經理參加BPI發表會.5.2.6VQMhostBPIpresentation,appraisersratethevendorsaccordingtoitsdemonstrationanditscontentswhenshepresentstheirBPI.VQM舉辦BPI發表會,相關廠商對他們的品質改善成果進行發表,評委根據各廠商發表的各項表現進行評分.5.2.7Awardthevendorswithinranking5th.對獲得評分前五名的廠商進行頒獎.6.Attachment附件6.1BPIStoryNotice(Sample)BPI通知(樣板)6.2BPITemplate(Sample)BPI大綱(樣板)6.3ApplicationMatrixforQCTools品管工具應用矩陣圖6.4RatingCard評分卡6.5.BPIThoughtTemplateBPI思考模式6.6StepsandSkillsofProcessImprovement制程改善之步驟及技巧BPIStoryNotice(Sample)Vendors:TheJQRactivityhasbeendevelopingforthreemonths.InordertoreviewtheeffectivenessofJQRorganization,pushJQRactivitytobedevelopedeffectively&continuouslyandboughtinyourcompany.SilitekVQMisgoingtoconductthe“BPIpresentation”attheendofDecember,2000andrequestyouQAsectionheadtopresentyourimprovementmilestoneinSilitek.Somedetailsasfollows:1.PresentationTime2.PresentationPlace3.KeyPointsofPresentationa.SelectaCase,Describeitsimprovementprocesswonderfully(Possibleseveralcyclesofitsimprovement,suchascheck(Analysis)---Action---re-check(re-analysis)---re-action……finallytoreachitsgoal.b.Theapplicationofdiagramismoreusefulthanalotofwords,thatmustbebriefifnecessary.c.Capturethecurrentstatus,setupitsgoal,andplanitsfuture.4.Awardingmethods:onevendorforthemedaloffirstlevel;twovendorsforthemedalofsecondlevel;twovendorsforthemedalofthirdlevel.協力廠商品質改善成果發表會(BPIStory)通知各協力廠商:JQR活動在各協力廠商已經展開有近3個月的時間了,為了檢驗JQR組織的有效性,並推動JQR活動有效持續地深入發展,在各協力廠商開發結果,SilitekVQM計劃在十二月下旬主辦”協力廠商品質改善成果發表會”,界時邀請貴司課長級人員前來Silitek進行發表,有關事宜通知如下:1.發表時間:2.地點:3.供應商品質改善成果發表的要點:a.選準題目(案例),精彩地再現改善過程(可能有多次的改善循環,如分析----改善-----再分析-----再改善-----最終達到目標);盡量多用圖表,少用文字敘述,必不可少的文字必須簡練;b.分析現狀,定下目標,規劃未來.4.獎勵辦法(獎牌):分別評出一等獎一名;二等獎兩名;三等獎二名.各獲獎牌.(旭麗協力廠商品質改善成果發表獎)一枚.BPITemplate-------BPI大綱一.Qualityimprovingprocesssincethreemonthsorhalfayear過去三個月或半年品質改善的歷程1.ThroughbrokenPoint(Caseselected)------問題點(選題)2.Descriptionofimprovementprocess------改善活動的過程描述3.AnalysisToolsasbelow(ForExample)------分析工具如下:1)SevenQCTools2)SPCQC七大手法統計過程控制3)GR&R,LinearRegression4)FlowImprovement量具的重復性與再生性,線性回歸流程改善5)MotionAnalysis-------動作分析4.Improvementactivitiesasfollows(ForExample):改善活動如下:1)QCCircle2)Training品管圈培訓3)5SActivity4)Technologyupgrade5S活動技術提升5)ToolingModification6)ECProposal修模工程變更建議二.Planningaboutqualityimprovementhalfayearoroneyearinthefuture未來半年或一年品質改善活動的規劃1.CaptureCurrentQualityStatus(Summary)-----目前的品質狀況(概述)2.CatchtheneckbottleofQualityimprovement(Selecting)-----品質改善的瓶頸是什麼(選題)3.SetuptheGoalinthefuture-----未來改善要達成的目標4.Futureimprovementplanning(Strategydeployment)-----未來改善的計劃(策略展開)ApplicationMatrixforQCToolsApplicationApproachQCToolsNamePDCA1.CaseSelected2.GoalSet-Up3.ScheduleSet-Up4.CurrentStatusCapturing5.Analysis6.Action7.Do&Check8.ConfirmItsEffectiveness9.Standardization10.Action&Improvement1.GanttDiagramSimpleTools☉○2.FlowChart○☉○3.5W1H,5M○☉☉○☉○4.Fool-Proof☉☉○5.RadarDiagram☉6.StatisticalDiagram☉☉☉☉7.Run-Chart☉○☉8.Cause&EffectDiagramOldSevenQCTools○○☉○9.ParetoDiagram○○☉○○☉10.CheckList○○☉○○11.Stratification○○○○☉12.ScatterPlot☉○○13.ControlChart○○☉☉○14.HistogramNewSevenQCTools○○☉○☉15.RelationDiagram☉☉○16.SystematizationDiagram○○☉○○17.KJMethod☉18.MatrixDiagram☉○○☉○☉○☉19.ArrowDiagram☉☉○○20.ProcessDecisionProgramChart○21.MatrixDataAnalysis○☉Prioritized○Possible活動步驟及手法的活用圈活動步驟QC手法名稱PDCA1.主題選定2.目標設定3.活動計劃擬訂4.現狀把握5.解析6.對策擬訂7.實施及檢討8.效果及確認9.標準化10.檢討及改進1.甘特圖簡易手法☉○2.流程圖○☉○3.5W1H,5M○☉☉○☉○4.愚巧法☉☉○5.雷達圖☉6.統計圖☉☉☉☉7.推移圖☉○☉8.特性要因圖舊七手法○○☉○9.柏拉圖○○☉○○☉10.查核表○○☉○○11.層別法○○○○☉12.散布圖☉○○13.管制圖○○☉☉○14.直方圖新七手法○○☉○☉15.關連圖法☉☉○16.系統圖法○○☉○○17.KJ法☉18.矩陣圖法☉○○☉○☉○☉19.箭頭圖法☉☉○○20.PDCA法○21.矩陣資料解析法○☉特別好用○可用RatingCard評分卡RatingItem評分主項RatingRegulation評分細項ActualScore實際得分Valueofcase(20points)案例價值(20分)1.Isthesubjectselectedclear?(5points)選題是否明確?2.Isthecaseselectedapp