Unit-3-中餐厅英语

中餐厅交流用语ACTION中餐英语培训目录一、基本问候语（4--10）二、电话预定（11--19）三、迎客服务（20--25）1、接待有预定的2、接待没有预定的3、没有空余的餐台四、点菜服务（26--40)1、问茶水2、写菜单3、问酒水中餐英语培训目录五、上菜服务（41—44）1、上菜2、询问是否加菜3、客人用餐完毕六、结帐服务（45—46）基本问候语Howdoyoudo?----Howdoyoudo?你好！（第一次见面）你好！Howareyou?----Fine,thankyou.你好！（第二次见面）很好，谢谢！Welcometoourrestaurant.欢迎您到我们餐厅•dinner正餐、晚宴breakfast早餐lunch午餐基本问候语Goodmorning,Madam.Verygladtohaveyouhere.女士，早上好。很高兴您来我们餐厅。Goodevening,Mr.li.Nicetoseeyouagain杜先生，晚上好。很高兴又见到您。基本问候语It’sverykindofyoutosayso.谢谢您这么说ThisisCantoneseCuisineRestaurant.这是广东餐厅We’dliketoeatthebestCantoneseCuisinedishes.我想吃最好的广东菜Wouldliketo愿意基本问候语A：Whatnationalityareyou?你的国籍是什么？（你是哪里人？）B：IamChinese.我是中国人A:DoyouspeakEnglish?您讲英语吗？B：YesIdo.我可以讲B：Justalittle只会说一点基本问候语A:Couldyouspeakmoreslowly,please?麻烦您讲慢一点好吗？B:Sorry,I’llrepeatoncemore.抱歉，我再重复一遍A:Ican’texpressmyselfverywellinEnglish.我不能用英语很好地表达自己B:Youaredoingwell.你讲得不错Expressoneself表达自己的想法感情注：问某人会不会讲英语，不要说CanyouspeakEnglish不能按中文字面意思理解。Doyou……?不讲英语，并不一定不会，是否愿意用英语交流。电话预定背景常识Reservation预定NumberofDinners用餐人数Time用餐时间GuestName客人姓名PhoneNumber联系电话CoverCharge茶位费MinimumCharge最低消费电话预定一般预定Whattime,please?请问是订在什么时间？Forhowmanypeople?有多少人（就餐）呢？Wouldyoulikesitatableoraprivateroom?您是喜欢餐台，还是包间呢？MayIhaveyournameandtelephonenumber,please?能告诉我您的姓名和电话号码吗？Wecanonlykeepyourtabletill8tonight.我们只能保留您的餐位到晚上八点。电话预定宴会预定Howmanytablesshallwearrange?请问我们应该安排多少张台呢？Howmuchforeachtable?请问每张台的费用是多少？Whatdrinkswouldyoulike?请问您想要什么样的酒水呢？Whatkindsoffruitwouldyoulike?您想要些什么水果呢？电话预定无法接受预定Justamoment,please.请稍候。Letmecheck.让我来查看一下。We’refullybookedforthattime.那个时间的餐位已经订满了。电话预定结束语Welookforwardtoservingyou.我们恭候您的光临。Wehopewe’llhaveanotherchancetoserveyou.希望下次有机会为您服务。（无法接受预定时）Thanksforcalling.谢谢您的电话。电话预定（1）A：Hello,thisisChineseRestaurant.MayIhelpyou?B：I’dliketoreserveatablefordinner.A：Howmanypeoplearethereinyourgroup?B：Iwanttoinvitethreefriendstodinner.Couldyouarrangeitforme?A：OK.Whendoyouhaveyourdinner?B：Ataboutseveno’clock.A：Whatkindoftablewouldyouliketohave?Inthehallorintheroom?B：Intheroom.please电话预定（1）A：Isthereanythingspecialyou’dliketoorder?B：Pleasepreparealunchoffresh/shrimpprawnsformeA：Noproblem.Bytheway.MayIhaveyousurname?B：It’sChen.A:MayIhaveyourtelephonenumber?B:13811235678A:Mr.Chen.138….,comingat7:00…3people…Isthatright?B:Yes.thankyou!A:We’llarrangeitforyou.Thankyouforcallingus.电话预定（2）A：Chineserestaurant,MayIhelpyou?B:I’dliketobookatablefor8fortomorrowevening.A:Certainly,madam.Whattime,please?B:Around6:30pm.A:Isee.MayIhaveyournameandtelephonenumber?B:It’sJenny,andmyphonenumberis35292658.电话预定（2）A:MissJenny,35292658,comingat6:30…Isthatright?B:Yes.A:Welookforwardtoservingyou,MissJenny.Thanksforcalling.迎客服务用语引座SeatingtheGuestFollowme.Please?请跟我来，好吗？Thisway.Please.Comewithme,please.•Thisisyourtable.Sir这是您的餐桌，先生Pleasebeseated.Pleasehaveaseat.请坐Pleasewaitamoment.请等一会儿Justamoment,please.迎客服务用语拿菜单bringthemenuHereisthemenu.给您菜单Yourmenu.您的菜单Thisisourmenu.这是我们的菜单Letmehavealook.让我看一下CouldIordernow?我想吃点东西，行吗？接待有预定的A:WelcometoChineserestaurant.Doyouhaveareservation?B:Yes.Ihavereservedatableintheroomfor8people.A:Pleasewaitamoment,letmecheckit.MayIhaveyoursurname?B:MylastnameisChen.A:Isthisatableat7o’clock?B:Yes.A:Thisway,please.Wehavearrangeitforyou.B:Thankyou.接待没有预定的•A:Goodevening,sir.CanIhelpyou?B:Isthereatableavailabletonight?A:Doyouhaveareservation?B:No.I’mafraidnot.A:Howmanypeoplearethereinyourparty?B:3People.A:Whichtablewouldyouprefer?B:Bythewindow.A:Thisway,please.B:Thankyou.没有空余的餐台I’mafraidallourtablesaretaken,Wouldyoumindwaiting?恐怕我们已客满，您介意等一会吗？Wecanseatyouverysoon,Itmaytakeabout5minutes.我们很快就会安排您入座，可能还需要等5分钟。Wearesorryforthedelay.很抱歉耽搁了您的时间。Thankyouforwaiting.让您久等了。Wouldyoumindsharingatable?您介意与别人共用一张桌子吗？点菜服务Napkin餐巾Chopsticks筷子Serviceplate餐碟Ash-tray烟盅Soupbowl汤碗Tooth-pick牙签Goblet水杯Spicy辣的Wineglass红酒杯Clearandlight清淡的Teacup茶杯Bitter苦的Teapot茶壶Crisp酥脆的Fork叉Tasty可口的Knife刀Tender鲜嫩的Teaspoon茶勺Sweetandsour酸甜的Soupspoon汤勺Salty咸味的点菜服务Dumpling饺子Dimsum点心Frieddoughnut炸圈Ricenoodlerolls肠粉HouseSpecialty招牌菜Friedricenoodles炒粉Special特价菜BeancurdMedium-well七成熟Medium五成熟WontonRare三成熟Biscuits饼干Bleu一成熟Toast土司Well-done全熟Porridge白粥Sandwich三明治Soyabeanmilk豆浆Bread面包问茶水、介绍茶B:Iwanttogetsomethingtodrink.我想喝点东西。A:Whatwouldyouliketodrink?Teaoranother?您想喝点什么？茶还是其它的。B:MyfavoritedrinkisChinesetea.我最喜欢的饮料是中国茶。A:Therearetwomajorcategories,greenteaandblacktea.主要有两大类、绿茶和红茶。categories种类A:Whichonewouldyoulike?您喜欢哪一种？问茶水、介绍茶B:Therearemanydifferentkindsofgreenteasinchina.中国有许多种绿茶B:Canyoutelluswhichisthebestofthen?您能告诉我哪种是最好的吗？A:Longjingteaisthebestone.龙井是最好的A:Itisfamousforitscolour.flavor.tasteandshape.它以色、香、味、形而闻名Flavor风味B:WouldyouinfuseakettleofLongjingtea?给我沏一壶龙井茶好吗？点菜服务1、A：MayItakeyourorder.Now?现在可以点菜了吗？B：Yes.2、A：Areyoureadytoorder?可以点菜了吗？B：Couldyougiveusasecond.稍等一下.3、DoyouserviceChinesefood?你们供应中国菜吗？4、WehaveallkindsofChinesefoodsatyourchoice.我们有各种中餐任你选.makeachoice做出选择点菜服务5、Whichwouldyouratherhavetoday.Fishorsteak?今天您想吃哪个菜，鱼还是牛排？6、Whichwouldyouliketohavetodayfishor---?Wouldra