Dell 术语简介-常用

Dell常用朮語簡介AcceptancePhaseThefinalphaseofthePhaseReviewProcessduringwhichattainmentofprogramgoalsismeasuredandlearningexperiencesarecapturedaspartofthecontinuousprocessimprovementeffort.ACD1.AutomatedCallDistribution.2.AmericasCustomerDatabase.AnexternallymaintaineddatabaseofU.S.customerpurchasehistory,promotionhistory,demographicsandfirmographics.ADAreaDirector.AD&DApplicationDevelopmentandDeployment.ALERTProblemalertandresolutionifoneisavailable.AESAutomatedExport(Compliance)System.Acombinationofin-housedevelopmentandthirdpartysoftwarethatallowsDelltocheckorderstoensuretheyarenotbeingshippedtorestrictedcountries.AFIRAnnualizedFieldIncidentRate.(SeeFIR)AMFObsoleteterm.SeeDAO.AMLApprovedManufacturersList(equatestoASL).AOQLAcceptableOutgoingQualityLevels.A-PAsia-Pacific.TheregionoftheworldencompassingAsia,Australia,NewZealandandPacificIslandnations.Note:WithinDell,JapanisaseparateregionfromA-P.AP/POAccountsPayable/Purchasing.APCCAsia-PacificCustomerCenter.Dellsales,support,marketing,andmanufacturingcenterinPenang,MalaysiasupportingtheAsia-PacificRegion.APCCalsomanufacturesproductsforDellJapan.APPAggregateProductPlan.ADellconfidentialdocumentcreatedbyaproductlineofbusinesswithregionalinvolvementthatincludes(ataminimum)competitiveanalysis,keytechnologytrends,marketsegmentationanalysis,productproposalsandproductroadmaps.TheAPPisusedforbusinessplanningpurposesbyproductgroupandeachregion.ApprovedproductproposalsbegindevelopmentbyenteringthePrP.AQLAcceptableQualityLevel.ARBAssetRecoveryBusiness.ARRAcceptanceReadinessReview(SDLC).ARSActionRequestSystem(REMEDY).AsiaPacAsia-Pacific.(seeA-P)ASICApplicationSpecificIntegratedCircuit.Achipdesignedforaparticularcustomerorsystem,typicallyfromstandardcellsand/orgatearrays.Mayultimatelybesoldasastandardpart.ASL1.ApprovedSuppliersList.2.ApplicationsSolutionsCenter.3.AmericasServiceLogistics.ASMAreaSalesManager.ASPAverageSellingPrice.BCBusinessContract.BISTBuiltInSelfTest.BOLBillofLading.BOMBillofMaterials.Describesagroupingofcomponentsormaterialsthatarecombinedtocreateasingleproduct.Example:Individualcomponents,alongwithacircuitboardarecombinedtoproducethefinalproduct-aCPU(ormicroprocessor)board,forinstance.TheBillofMaterialslistsallofthediscretecomponents,includingtheemptycircuitboard,andtherebycreatesarelationshipbetweenalltheparts.BPI,bpi1.BitsPerInch.2.BusinessProcessImprovement.BrandManagerAsusedinthePrP,theBrandManageristheRegionalmarketingmanager.BrandTeam(AsusedwiththePrP).AnongoingteamofpeoplewithdaytodaybusinessmanagementresponsibilitieswithinaLOB.Thebrandteamprovidesoverallprogramdirection,reviewsandapprovesPFGs,reviewsBusinessContractsforapprovalbytheexecutiveteamandapprovesphasereviewexitsforindividualprograms.BusinessContractTheoutputdocumentfromtheplanningphaseofthePrP.BusinessContractsaremanagedbyProgramManagementandrepresentacommitmenttothecompanyofexpectedprogramparametersincludingscope,schedule,resourcerequirements,qualitygoalsandfinancialestimates.Inparticular,eachBusinessContactcontainsabusinesscaseandaboundingbox.FurtherdocumentationandexplanationofthesetermscanbefoundinDell'sPrPhandbook.CA1.CorrectiveAction.2.ChangeAdministration.CACClientAssistanceCenter.CAPPConsolidatedAggregateProductPlan.AdocumentthatisthecombinationofeachofthefourLOBAPPs.CFTCrossFunctionalTeam.CIFIRCombinedIFIR.IFIRplunMissingandWrong.CIPContinuousImprovementProcess.AformalprocessusedbyDellanditsSupplierstoshareexpectationsandexpertise,reducedefects,andapplylessonslearned.CMICommunicationManagementInterface.CMIPCommonManagementInformationProtocol.AnOSI-basednetworkmanagementprotocol.CNDCanNotDuplicate.COACertificateofAuthenticity.COBCloseofBusiness.COGSCostofGoodsSold.ConfidentialSeeDellConfidential.ControlPanelPartofthecomputerconsolethatcontainsindicatorsandcontrols,suchasthepowerswitch,hard-diskdriveaccessindicator,andpowerindicator.Seealsoindicatorpanel.CoreTeam(AsusedwithinthePrP.)Asmallprojectteam,accountabletoanLOBbrandteam,thatisassembledtoadvanceandmanageaprogramthroughthePrP.ThecoreteamcreatesthePFGandbusinesscontractandseeksapprovalforPhaseProcessdeliverables.Thecoreteamprovidescrossfunctionalmanagementfortheprojectbycommunicatingtoandrepresentingtheirmanagementchain,managingextendedteams,resolvingcross-functionalissuesandescalatingrisksandoutofboundsconditionsupwards.Coreteammembersheadupextendedteamsandrepresenttheextendedteamonthecoreteam.COSChangeofStatus.CPI1.CharactersPerInch.2.ContinuousProcessImprovement.CRD1.ConceptualRequirementsDocument.2.CustomerRequirementsDocument.AdocumentusedbytheportablesgroupduringtheProfilePhaseofthePrP.FunctionallythesameasaPFG.CSCoreServicesgroupwithinDell'sPG.CSDCustomerServiceDelivery.GroupthatofferstelephonesupportforallhardwarerelatedproblemswithDellsystems.CSICustomerServerIntegration.CSRClientServiceReport.CSSE(Dell)CustomerSupportandServiceEngineeringwithinPG.ProductOperationsDAODellAmericasOperationsDAOTDellAmericasOperationsTraining.DARSDellAccountsReceivableSystem.DCC1.DellCallCenter.2.DesignCharacterizationComplete.DCNDocum