本科教学质量学生满意度调查研究――以华中科技大学为例

华中科技大学硕士学位论文本科教学质量学生满意度调查研究——以华中科技大学为例姓名：房保俊申请学位级别：硕士专业：高等教育学指导教师：陈敏200806031234AbstractTeachingqualityistheparamountpriorityofhighereducation,especiallyduringthecurrentprocessofeducationpopularization.Thequalityofundergraduateteachingisdrawingmoreandmoreattentionoftheentiresociety.Sinceproblemsregardingundergraduateteachingqualityarecomplicatedandwidespreadandtechnologydisciplinesaccountforthemajorityofallthedisciplines,qualityproblemsarecommonandtypicalintechnologyinstitutions.HUSTenjoyscomparativelyhighleveloffameforengineeringeducation,therefore,itsengineeringteachingquality,toacertainextent,expressesthecurrentsituationoftheresearchuniversitiesinourcountry.Ontheperspectiveofstudents’satisfaction,employingthemethodologyofquestionnairesurveyontheundergraduatesofHUST,thepaperanalyzedthestudents’satisfactionwiththeteachingqualityviavaliddataanddrewtheconclusionsasfollows,(1)Studentsarecomparativelysatisfiedwiththeoverallteachingqualitywhilethelevelofsatisfactionwiththevariousteachingproceduresislower.(2)Theaveragescoreofthefactoroffacultyisthehighestamongallwhilethescoreofpracticalteachingisthelowest.(3)Students’levelofachievementmotivationhasapositivecorrelationtotheirsatisfactionwiththeteachingquality;theclearerthelearningobjectivesare,thehigherlevelofsatisfactionwiththeteachingquality.(4)Takingthedemographicvariablesintoconsideration,grade,disciplinecategoryandwhethertoparticipateincertainkindofresearchhaveasignificantimpactonstudents’satisfaction,whilegender,cultivationmodeoftalents,workingintentaftergraduationdonotimpactthestudents’satisfactionsignificantly.Inordertoimprovethequalityofundergraduateteaching,employingresearchfindings,thepapermakesthefollowingsuggestionsthattheuniversityshouldcreateapositiveatmosphereforlearning,enhancestudentachievementmotivation,reinforcepracticalteachingsoastoprovidestudentsaccesstotherealsceneofengineering,changeteachersincentivemechanismtoencouragethemtointroduceresearchoutcomesintotheirteaching.Keywords:UndergraduateTeaching;TeachingQuality;Students’Satisfaction11.11.1.11998340.87135.46108.3641.2420052300533504.46179.675.72.93.73.41199844182005135612.071998598200526573.419986775.1920055375.9420.65%19982892.6520052237.5722.65%220071200523.1%3561.[J].,2007,(4):3-42[J].,2002,(9):15-16211.2.2CSCustomerSatisfactionGBT1900020001234CSD1.[J].2005,(2):562.:()1.2.341234111.31.3.111-1231.[J].,2001,(5):11-122.[J].,2000,(1):1-23.[J].,2001,(4):3-441.[J].(),2001,(2):25-262.[J].,2001,(4):1-23.[J].,2001,(7):33-344.[J].,2002,(1):40-415.:[J].,2001,(4):55-566.[J].,2001,(3):71-7251.3.2CSCustomerSatisfactionSCSBASCI51.[J].,2000,(3):60-612.:[J].,2001,(4):7-83.[J].(),2007,(2):41-424.[J].,2006,(6):70-711.3.312002DwayneDGremlerMichaelAMccollough2004MavondoFelixT2005Debnath1,.[J].,2005,(1):952.[J].,2005,(10):773DwayneD.GremlerandMichael.A.McCollough.StudentSatisfactionGuarantees:AnEmpiricalExaminationofAttitudes,Antecedents,andConsequences[J].JournalofMarketingEducation,2002,84Mavondo,FelixT.Tsarenko,YelenaGabbott,Mark.InternationalandLocalStudentSatisfaction:Resourcesand2005LiWeiMaiNationalStudentSatisfactionStudy19941200512theStudentSatisfactionInventoryLaurieSchreinerStephanieJuillerat1993NoelLevitz1994NoelLevitzTheNationalValidationStudyMAPPMotivationAppraisalofPersonalPotentionNoelLevitzhttp[J].JournalofMarketingforHigherEducation,20041Debnath,RomaMitra,Kumar,Surender,Shankar,Ravi,Roy,RanjitK..Decision.Students'SatisfactioninManagementEducation:StudyandInsights[J].JournalofMarketingforHigherEducation,20052Li-WeiMaiAComparativeStudyBetweenUKandUS:TheStudentSatisfactioninHigherEducationanditsInfluentialFactors[J].UniversityofWestminsterJournalofMarketingManagement,20053.[J].,2006,(6):444,.[J].,2006,(5):855,.[J].,2005,(4):91ACSICHECSIACSICHECSI1.3.41,.[J].,2005,(4):33-342,.[J].,2007,(1):773,.[J].,2002,(12):664.[J].,2005,(1):261231EdwardSallis,,2005:112-1131.4SPSS1501231.51.5.11.5.222.12.1.111232123432.1.21,.[M].:,1996:128-13162.1.312342.22.34003412.3.1212-12.3.2F1F2F3F4F5F6X10X11X12X13X14X15X16X17X18X19X20X21X22X23X24X25X26X27X28X29X30X31X32X33X34X35X36X37X38X39X40X41X42X43X44X45X46X47X4875065123452.42.4.11782507062.4.22.4.332.4.42080176584.86%2-22-2150585325914720066433642005627355200449327961735019611162335326415059349755392276431163049366116065710962411233134676356031725914711867564320166942.4.5Cronbachaa0948a075232-32.4.612242-4F1F2F3F4F5F6F11F26751F36696901F44755266051F5460512564420165325195775515601820837866740735763100124F1F2F3F4F5F6a094808470795088408270775080533.1SPSS150313-13177723206723127063497163137913397203499261530313-13.2323-21X473759472X333699263X343659204X363589415X4635310396X3935211097X373519018X493499269X22341109810X3534090811X4433395312X38332119213X15330105014X163299783-215X3032894216X48326106517X3132592118X18323101019X12322102820X2831987121X40319110022X2731892923X2131897524X23317105725X1931596726X2031395427X1731098028X10309104529X26308100130X43308130