驾驶台资源管理课件

BRMBridgeResourceManagementDalianMaritimeUniversity引言第一章工作态度与管理技能第二章人文意识第三章人为失误第四章通信与沟通第五章判断与决策第六章组织与计划第七章管理方式与领导艺术第八章驾驶台班组工作第九章工作负荷、疲劳与压力第十章应急策略第十一章案例分析引言背景驾驶台班组工作(BridgeTeamWork)STCWCodePartB驾驶台资源的概念培训目的驾驶台班组工作(BridgeTeamWork)AMaster’sViewonBTMItwasthethirdmateleaningonthetelegraphy.Thatwasthefirstimpetusformetotrytocreateateamonthebridge.Ourmainradarhadfailed,andweweredowntooneradarwhichwouldn’tallowustoplotonthescreen.ThickfoghadsettledinontheJapanesecoast.ThechiefmateandIweretremendouslybusyplottingtrafficonplottingsheets,dodgingothervessels,andmaintaininganavigationtrack.AtonepointIlookedupfromtheradarscreenandsawthethirdmateleaningagainstthetelegraphy.‘Andjustwhatareyoucontributingtothisprocess?’Iaskedthemate.‘WellCaptain,youtwoaredoingsuchafinejobIjustdidn’twanttointerfere,’hereplied.AMaster’sViewonBTMItwasatthispointthatIdecidedtodosomethingtomakesurethatallpersonnelonthebridgewouldbeinvolved,andwouldcontributesomethingtoassistmeinconningtheship.Manyofushavesomenostalgiaforthatera,butaregularroutineofchecksandupgradingofcompetencewillmeansaferseawaysforallofus.Inthesedaysofreducedmanning,wecan’taffordtohaveanyofficerleaningagainstatelegraphanylonger.AMaster’sViewonBTMToday,(aftersettingupbridgeteammanagementtraining)youwon’tfindanythirdmatesinthefleetloiteringduringheavytrafficsituations.Everyoneonthebridgeiscontributing:assistingwithcollisionavoidance,navigationorcommunications.The“bridgeteam”conceptisnowfirmlyinplace.InrecentyearsIhavepleasedtoseethatprogramslikeourshavebeendevelopedbyothercompaniesworldwideintotheincreasinglyacceptedconceptofBridgeResourceManagement.STCWCodePartBBridgeresourcemanagement4Companiesshouldissueguidanceonproperbridgeprocedures,andpromotetheuseofchecklistsappropriatetoeachshiptakingintoaccountnationalandinternationalguidance.5Companiesshouldalsoissueguidancetomastersandofficersinchargeofthenavigationalwatchoneachshipconcerningtheneedforcontinuouslyreassessinghowbridge-watchresourcesarebeingallocatedandused,basedonbridgeresourcemanage-mentprinciplessuchasthefollowing:(Omitted).1asufficientnumberofqualifiedindividualsshouldbeonwatchtoensurealldutiescanbeperformedeffectively;.2allmembersofthenavigationalwatchshouldbeappropriatelyqualifiedandfittoperformtheirdutiesefficientlyandeffectivelyortheofficerinchargeofthenavigationalwatchshouldtakeintoaccountanylimitationinqualificationsorfitnessoftheindividualsavailablewhenmakingnavigationalandoperationaldecisions;.3dutiesshouldbeclearlyandunambiguouslyassignedtospecificindividuals,whoshouldconfirmthattheyunderstandtheirresponsibilities;.4tasksshouldbeperformedaccordingtoaclearorderofpriority;.5nomemberofthenavigationalwatchshouldbeassignedmoredutiesormoredifficulttasksthancanbeperformedeffectively;.6individualsshouldbeassignedatalltimestolocationsatwhichtheycanmostefficientlyandeffectivelyperformtheirduties,andindividualsshouldbereassignedtootherlocationsascircumstancesmayrequire;.7membersofthenavigationalwatchshouldnotbeassignedtodifferentduties,tasksorlocationsuntiltheofficerinchargeofthenavigationalwatchiscertainthattheadjustmentcanbeaccomplishedefficientlyandeffectively;.8instrumentsandequipmentconsiderednecessaryforeffectiveperformanceofdutiesshouldbereadilyavailabletoappropriatemembersofthenavigationalwatch;.9communicationsamongmembersofthenavigationalwatchshouldbeclear,immediate,reliable,andrelevanttothebusinessathand;.10non-essentialactivityanddistractionsshouldbeavoided,suppressedorremoved;.11allbridgeequipmentshouldbeoperatingproperlyandifnot,theofficerinchargeofthenavigationalwatchshouldtakeintoaccountanymalfunctionwhichmayexistinmakingoperationaldecisions;.12allessentialinformationshouldbecollected,processedandinterpreted,andmadeconvenientlyavailabletothosewhorequireitfortheperformanceoftheirduties;.13non-essentialmaterialsshouldnotbeplacedonthebridgeoranyworksurface;and.14membersofthenavigationalwatchshouldatalltimesbepreparedtorespondefficientlyandeffectivelytochangesincircumstances.合理利用资源能够得到事半功倍的效果资源的不合理利用是导致事故的重要原因Somethingthatcanbeusedforsupportorhelp:Thetotalmeansavailabletoacompanyforincreasingproductionorprofit,includingplant,labor,andrawmaterial;assets.RESOURCE驾驶台资源人力设备储备工具技术资料时间通过讲授船舶驾驶台安全与管理的知识，强调计划、组织与协调以及计划的实施与检查，分析和讨论典型海事案例及船舶操纵模拟器的训练，使学员强化安全意识、掌握驾驶台班组工作的协调方法与要领，熟练掌握驾驶台的组织程序，有效地利用船舶现有的设备资源，训练在各种紧急情况下的应急反应能力，加强班组人员的密切合作，发扬团队精神，保证船舶的航行安全，减少和避免人为因素造成的事故。培训目的第一章工作态度与管理技能Chapter1attitudeandManagementSkills态度是什么？一个人对待事物所有看法的总称。它是对某些人员与事情的思维方式。你的态度决定了你对某些人员与事情的行为。Whatisanattitude?Thewayyoulookupontheworldaroundyou.Itisawayofthinkingaboutsomebodyorsomething.Yourbehaviortowardssomebodyorsomethingdependsonyourattitudes.第一章工作态度与管理技能Chapter1AttitudeandManagementSkills工作态度积极与消极Positiveandnegative危险与安全Dangerandsafety行为规律Behaviorrule需求层次理论Theoryofrequirement激励理论Theoryofmotivation积极positive消极negative这个工作很重要.Itisanimportantwork我必须完成这个工作吗?ShouldIcompletethiswork?这是我的本职工作.Itismyduty.其他人也应对此负责.Othersshouldberesponsible.应该做得更好.Doitbetter这样已经不错了.Ithinkitisbetter再试一下.Tryagain.已经没办法了.Ihavenotagoodidea.安全危险Whytakechance