Global-Diversity-and-Inclusion-at-Royal-Dutch-Shel

___________ProfessorSandDanielaBeyerprimarydata,Copyright©2writeHarvardphotocopied,oSANDRAJ.SELENACORGlob(A)IammLiquefiedNPeterVrealizedthwerenotgall-white,hispredeveteranwbusinesshwhotookmembers,oilcompaNorwereExhibit1wasmovenvironmSincetandinclussimilarporesourcesmanagemVoseronlyatthmuchmodecisionmseniorlev________________draJ.SucherandHrsdorfer.HBScasesorillustrationsofe2010,2011PresidendBusinessSchoolorotherwisereprodSUCHERSIalDivemostgratefultoNaturalGas(LVoser,CFOanhatthe“opticgood.Itwasmale,Swiss,cessor,JeroenwhohadlosthadbroughtonanewpostrangeforaanyRoyalDuethereanyAforthe2008ingawayfrent.themid-1990ssion(D&I)waolicies.D&Iw(HR)andmmentrolesaroudidnotthinkhegroupofeoreatstaketmaking,andvels.Voserw_______________HBSEuropeReseasaredevelopedsoeffectiveorineffectntandFellowsofHPublishing,Bostonduced,posted,ortersityaoLindaCookfLNG)capacityhndsoon-to-becs”surroundMay27,2009American,annvanderVthebattletoherwiderecositionasheaafirmheadquutchPetroleuAsianmembeand2009ECromShell’scs,therehadbasstrongforwasnowembmanagerialpundtheworldkitappropriaeightpeopleathanjustthereducecostswonderedwh_______________archCenterResearolelyasthebasisfotivemanagement.HarvardCollege.Tn,MA02163,orgransmitted,withouandIncforhermanyihasrisenbyoveCEOoftheingthecomp9,andVoserwndBritisheigVeer.AbsentobecomeCEcognition,anadofgovernmuarteredinThmCompanyers—despiteiCs.)VoserwocommitmentbeengrowingaglobalfirmbeddedinSheprocesses.ThdhadchangeatetomeasurattheverytoECpositionby20%wouhetherthereo________________rchAssociateElenaorclassdiscussionToordercopiesorgoto—RoyalDutoilandgascpositionofhiswasaddressinght-persontewerethetwoEOandwhosndRoxanneDmentrelationsheHagueandandtheBrititbeingamaorriedthatthetoachieveacceptanceinmlikeShell;mellthrough“herepresentaed,butthesegrehiscommiopofShell,ans.Hisplanuldrequireelorganization_______________aCorsipreparedthn.Casesarenotintrequestpermissionarvard.edu/educaofHarvardBusinessatRoytributionstothlastfiveyearstchShell’sforcompanyRoysjust-announng200ofSheamwasasigofemalemesetrackrecorDecyk,formesintheUnitedfoundedintishShellTraajorthrustofenewECwoadiversifiednternallythatmostofShell’saspirationaltationofwomgainswerehatmenttodiveafirmof102,torestructurliminatingstawouldbeaREV_______________hiscasewiththehtendedtoserveasntoreproducemattors.ThispublicatsSchool.yalDutchesuccessofo,withmoretormerCEOJeryalDutchShencedExecutivell’stopmanagnificantdepambers:LindardingrowinerlyCorporatedStates.The1907throughansportandTfShell’sstraouldbeseendworkforcetthebusinessscompetitorstargets,”meamenand“loardwonandrersityandinc000employeretheorganiaff,especiallystepforward9-610-V:JANUARY28_______________helpofResearchAsendorsements,soterials,call1-800-5tionmaynotbedchShelourcompany.Scome.roenvanderVell(hereafterveCommitteeagersinBerlinarturefromthaCook,a25ngthefirm’steAffairsdirerewerenoDhtheallianceTradingComtegicgrowthasasignalthandaninclscasefordivwereundertasures,andhuocalnationalrelativelyfragclusionbyloes.Andthereization,streayatcorporatd,backward,-056,2011_______Associateourcesof45-7685,digitized,llShell’sVeer.1Shell)e(EC)n.Hishatof5yearLNGrector,Dutchofthempany.h.(Seehathelusiveversitytakingumanls”ingile.okingewasmlineeand,oraPurchasedbyfranFu([e-mail])onApril22,2012610-056GlobalDiversityandInclusionatRoyalDutchShell(A)2holdingpatternfortheirdiversityandinclusiongoals.WouldShellbeabletoadvancediversityandinclusionwhileinthemiddleofarestructuring?Shouldtheyeventry?Shellfrom2004to2008In2004PhilipWatts,thenchairmanoftheCommitteeofManagingDirectorsofRoyalDutch/ShellGroupofCompanies,admittedthatthefirmhadoverbookeditsreservesby20%inaperiodwhentheywerestrugglingtofindnewsourcesofoilandgas.Criticismofthefirm’scorporategovernancestructuremountedinthewakeofthescandalbothinandoutsidetheorganization.2Sinceitsfounding,Shellhadmaintainedadualcorporatestructurewithtwoheadquarters—oneinLondonandtheotherinTheHague—twosupervisoryboards,andasinglechairmanelectedbythetwoboards.3Tofosteraccountability,simplifydecision-making,andunifythereserves,Shell’snewchairmanvanderVeermergedthetwocompaniesin2005intoRoyalDutchShellplc,headquarteredinTheHague,incorporatedinEnglandandWales,andmanagedbyasingleboard.4Thatsameyear,hebecameShell’sfirstCEO.Shell’sbusinesswasdividedintotwomainareas:upstream,whichincludedoilandgasexplorationandproduction,anddownstream,whichincludedrefineryoperations,oilandgasproductdevelopment,andthemarketingofoilandgasproductstoretailandindustrialcustomers.The2005corporaterestructuringdidnotdirectlyaffectShell’sthreeoperatingunits:ExplorationandProduction,managedbyMalcolmBrinded;OilSands,Chemicals,RefinedOilProducts,andMarketing,managedbyRobRouts;andtherapidlygrowingGasandPowerbusiness,managedbyCookalongwithTrading(Shell’stradingandshippingactivities),RenewableEnergies,andGlobalSolutions(Shell’stechnicalconsultancyarm).(SeeExhibit2foradescriptionofthebusinesses.)HughMitchell,HRDirector,commentedonthedecisiontomaintainthecurrentbusinessstructureatthetimeofthe20