At the hotel

HotelElvaAtTheHotelLearningobjectiveBackgroundinformationLearn&practiceContentsWebinternationalAtTheHotelBackgroundInformationmotelAddYourTexthomestayhotelhostel旅社3ActivityWhichkindofhotelwouldyouliketochooseforlodging?Presentyourreasons.homestayhostelmotelAllkindsofroomsBackgroundInformation家庭房familysuiteBackgroundInformation标准间；双人间StandardroomtwinroomBackgroundInformation大床间KingsizeroomBackgroundInformation单人间singleroom套房suite三人间tripleroomKnowledgesingleroom单人间tripleroom三人间standardroom标准间deluxe[də'lʌks]suite[swi:t]豪华套间businesssuite商务套间presidentsuite总统套间one-starhotel(two,three....)一星酒店commercial/(resort/ri'zɔt/hotel)商业型/度假酒店BackgroundInformationvendingmachine自动贩卖机BackgroundInformationWhenshouldwegivetipsforhotelservice?roomserviceturn-downservicevaletservicebellboyTask1RoomServiceTask2Task3Task4Learn&practiceEnter-tainmentDealingWithSpecialSituationsFrontDeskModelV.AtTheHotelAtthehotel:(1)Reservation预定房间(2)Check-in登记入住(3)Check-out付款退房frontdesk/reception前台1Newwords¬eshotellobby酒店大厅1Newwords¬es(1)Reservation(1)makearoomreservation房间预定(2)CanIhelpyou?=WhatcanIdoforyou?有什么可以帮到你的吗？(3)Iwouldliketobookasingleroom,arethereanyroomsavailable?(我想订一个单人间，还有空房间吗？)(4)It's300yuanperdayincludingbreakfast.每天三百元，含早餐。(5)Iwouldliketobookadoubleroomforthreedaysbeginningfromtodaytothedayaftertomorrow.我想订一个双人间，三天，从今天到后天。(6)TheroomisreservedinthenameofMrBrown.(under)这个房间是以布朗先生的名字预定的。(7)YourroomNO.is2809.(房间号是2809.)(2)Check-in(1)WelcometoChinaHotel.欢迎来到中国大酒店！(2)I'dliketocheck-in.我想办理登记入住。(3)MayIhaveyourname,please?我可以知道你的名字吗？(4)Doyouhaveareservationwithus?请问您办理了预定吗？(5)I'llcheckourreservationrecord.我来核实下我们的预定记录。(6)Couldyoufillouttheregistrationform?你可以填写下这个登记表吗？(7)Howwouldyouliketomakepayment?=Howwouldyouliketopay-Creditcard./Cash.您想用什么来付款？----信用卡/现金。(8)Pleaseenjoyyourstay.Enjoyyourself.shuttlebus专线大巴1Newwords¬esbreakfastvoucher早餐券1Newwords¬esVoucher/'vautʃə/代金券keycard钥匙卡1Newwords¬esroomservice客房送餐服务1Newwords¬esturn-downservice铺床服务roommaid酒店打扫人员1Newwords¬eslaundryservice洗衣服务1Newwords¬eslaundrybag洗衣袋1Newwords¬essofabed沙发床1Newwords¬essofabed沙发床jacuzzi/dʒə'ku:zi/按摩浴缸1Newwords¬es转换插头adaptor1Newwords¬esPlug插头socket插座remotecontrol遥控器hairdryer吹风机lock锁/门闩电梯lightbulb灯泡mini-bar迷你饮料吧/refrigerator冰箱1Newwords¬essafe保险箱1Newwords¬esfaucet/'fɔ:sit/水龙头bathmat浴室地垫bathtub浴缸bodywash沐浴乳shampoo洗发水bodylotion身体乳液beautysalon美发厅;美容院1Newwords¬esgymcenter健身中心1Newwords¬esgymnasium/dʒim'neziəm/健身房businesscenter商务中心1Newwords¬esreceipt收据；发票1Newwords¬essaunacenter桑拿中心/'sɔnə/1Newwords¬eselevator电梯bath浴室buffetrestaurant自助餐厅(3)Check-out(1)I'dliketocheckout.我想办理结账退房。(2)MayIhaveyourroomkey,please?可以把房间钥匙给我吗？(3)Hereitis.Hereyouare.给！(4)I'lldrawupyourbillforyou.（起草，拟定）（账单）我来帮你算一下要付的金额。(5)Canyousignhere,please?您能在这签个字吗？(6)Pleasesignatthebottomontherighthandside.请在右下角签字。Dialogreading(1)Whatroomsdoyouexactlywant?Whattimewillyoubearriving?Howcanwefindthehotelafterwearrive?Howmuchdoyouchargefortherooms?Whatservicescomewiththat?Weneedonedoubleroom,andtwosingleroomsforfourofus.Around4p.m.,the21stofthemonth.Alocalguidewillbemeetingyouattheairportandtherewillbeacarorshuttlebuspick-upservice,whichisfreeofcharge.$60pernightperroom,plus15%servicecharge.You'llhaveanairconditioner,aradio,acolourtelevision,atelephoneandanewspaperdeliveredtoyourroomeveryday.Role-playPleasemakethreedialoguesaboutreservation,check-inandcheck-out.Followingistheexamples:Hotelclerk:Hello,ChinaHotel.CanIhelpyou?Customer:I'dliketobookasingleroomfor3nights.Hotelclerk:Whatarethedates,sir?Customer:FromJuly7thto9th.Hotelclerk:Hello,WelcometoChinaHotel.CanIhelpyou?Customer:Yes,I'dliketocheck-in,please.Hotelclerk:MayIhaveyourname,sir?Customer:I'mJohnBrown.Ihavemadeareservationbefore.Hotelclerk:Ok,Iwillcheck.MrBrown,yourreservationisadoubleroomfromtodaytothedayaftertomorrow.Customer:Thatisright.Hotelclerk:Goodmorning,sir.CanIhelpyou?Customer:Yes,I'dliketocheck-out,please.Hotelclerk:Certainly,sir.MayIhaveyourroomkey,please?Customer:Hereyouare.Hotelclerk:Waitamonet,yourbillis$200.Howwouldyouliketomakethepayment?Customer:Creditcard.Hotelclerk:Ok,pleasesignhere,sir.Translation1.你好，有什么可以为您服务的吗？Hello,whatcanidoforyou?2.您要住几天呢？Howlongwouldyouliketostayatourhotel?3.您要怎样付钱？Howwouldyouliketopay?4.不好意思，我们今晚的房间都订满了。Sorry,we'refullybookedfortonight.Translation5.我们酒店提供机场免费接送服务。Ourhoteloffersfreepick-upservicefromtheairporttothehotel.6.我会叫个服务员把你的行李拿下来I‘llcallthebellmantotakeyourbaggagedown.7.您想用什么来付款？Howwouldyouliketomakepayment?8.你可以填写下这个登记表吗？Couldyoufillouttheregistrationform?Translation9.我想订一个三人间，三天，从今天到后天。Iwouldliketobookadoubleroomforthreedaysbeginningfromtodaytothedayaftertomorrow.10.五百一天，含早餐。It's500yuanperdayincludingbreakfast.世界之最1.世界最高的酒店：七星帆船酒店（BurjAlArab，又称阿拉伯塔）——迪拜帆船酒店楼高321米，是目前世界上正在运营的最高的酒店，但今年晚些时候完工的迪拜玫瑰塔（RoseTower）将超越这个高度。Itisatotalof56floor,321metershigh.Itistheworld'shighesthotel.Itistheworld'sfirst7-starhotel.Itislearnedthatthehotelwasrenovatedonlyused40tonsofgoldon,nottomentionthefurniture,eventhedoorareclimbingfullofgold.据悉，当时酒店装修时，仅黄金就用