民航客舱服务实用英语-Unit3

民航客舱服务实用英语Unit3Boarding&GreetingsByRuiZhouWarm-up1、Whatarethecabinattendantsdoinginthepicture?2、Canyouguesswhatthecabinattendantssaytothepassengers?Keywordsandexpressionscabindoor机舱门ChinaEasternAirlines中国东方航空公司handluggage手提行李frequentflyer常旅客aisleseat过道位置terminal候机楼groundstaff地勤人员duty-freeitem免税商品chiefpurser主任乘务长flightcrew机组成员infant婴儿boardingcard登机牌footrest脚踏板securitycheck安全检查boardingprocedure登记手续KeywordsandexpressionsGoodmorning/afternoon/evening,Sir/Madam.Welcomeaboard/onboard.Welcometotheflight.Wearehappytobeofservicetoyou.It'snicetoseeyouagain.Wouldyoulikemetohelpyou?MayIhavealookatyourboardingcard?It'sanaisleseatontheleft.Thisway,please.IfthereisanythingIcandoforyou,pleasedon'thesitatetotellme/pleaseletmeknow.SentencePatterns句型Goodmorning/afternoon/evening.welcomeaboard!Hello!welcomeaboard!Morning,Miss...!welcomeaboard!Howareyou?/what'sup?what'shappening?Howdoyoudo?Nicetomeetyou.Dialogues010204030506Acabinattendantmeetsapassengeratcabindoor.Apassengerisworriedabouthisfirsttimetravellingbyair.Anoldpassengerwithheavyhandluggageisboarding.Apassengerwithaninfantisboarding.Afrequentflyerisboarding.Apassengercan'tfindhisseat.ExercisesHowdoesacabinattendantgreetpassengerswhentheyboardtheplane?Howdoseacabinattendantmakeaself-introductiontopassengers?Homework1、熟记所学单词。2、两人一组进行对话练习。