职业学校-英语-第三册-unit1-3-练习

1/3姓名_______________学号______________班级______________Sentences翻译1.您有预订吗？____________________________________________________________2.您要住多久？____________________________________________________________3.您想要吸烟间还是非吸烟间？____________________________________________________________4.您想要一间单人间，住三晚，是吗？____________________________________________________________5.您能把登记表填一下吗？____________________________________________________________6.您用现金还是信用卡付款？____________________________________________________________7.如果需要进一步信息，请随便打电话给前台。____________________________________________________________8.你的包需要帮忙（提）吗？____________________________________________________________9.我想登记入住。我有预订。____________________________________________________________10.我能要一间较高楼层并远离街道的房间吗？____________________________________________________________11.我将于周五结账离开。____________________________________________________________1.Whenapproachingthetable,besuretohaveyourpenready,bookopen,andpadready.__________________________________________________________________2.Whentakingtheorder,besuretogatherallinformationfromeachguest.__________________________________________________________________3.Thereasonisthatweneedtoknowwhogetswhat.2/3__________________________________________________________________4.There’schancesomeoneotherthanyoucouldbedeliveringthefoodtothetable.__________________________________________________________________5.Thispersonmustknowwheretoplacethefoodwithoutasking._________________________________________________________________1.Youknowforyourselfthatyoutendtogobacktothoseshopswhereyoureceivefriendly,efficientserviceandavoidthosewhereyoudon’t.____________________________________________________________________________________________________________________________________________2.Inaddition,yourbossisrelyinguponyoutopromotehis/herbusinessandkeepsaleshigh.____________________________________________________________________3.Youwillrealizethatdealingwithcustomersisamajorpartofyourjob.______________________________________________________________________4.Thethingtorememberisthateveryoneisanindividualandwhiletheyareinyourshoptheyexpecttobetreatedassuch.____________________________________________________________________________________________________________________________________________5.Ifyouaretoreacttoyourcustomerswell,youneedtoreadthesigns.______________________________________________________________________6.Peoplegiveawayalotaboutwhattheyarethinkinginthewaytheylookandbehave.______________________________________________________________________3/31.vocationalschool2.atone'sinternship3.keepeyecontact4.speaktoone'ssuperior5.addresssb.as...6.(be)inchargeof7.assistantmanager8.customerservice9.nametag10.workhours11.bodylanguage12.makeagreatimpression(on)13.professionalclothes14.serviceindustry15.wearauniform1.了解顾客的需求2.重要角色3.预约4.入住（酒店）5.另外6.单人间7.较高的楼层8.填写登记表格9.用信用卡付账10.打前台电话11.无烟区12.西餐13.店员14.由于15.泄露