SGM-APQP-kic-off

Slide1供应商开发IssueDate:July-08-1997SHANGHAIGMSUPPLIERQUALITYIMPROVEMENTPROCESS上海GM供应商质量改进程序Continuousimprovement(GP-8)持续改进Performancemonitoring成效监控Problemreporting&resolution(GP－5)问题报告与解决LevelIcontrolledshipping一级发货控制LevelIIcontrolledshipping二级发货控制Qualityworkshop质量研讨班Improvementmeeting供应商质量改进会议Earlyproductioncontainment(GP-12)初期生产次品遏制Runatrate(GP－9)按预定能力生产Productionpartapprovalprocess(PPAP)正式生产件审批Prototypesampleapproval(GP-11)样件审批Preproductionmeeting投产前会议Advancedproductqualityplanning(APQP)产品质量先期策划及控制计划Sourcingdecision选定供应商Potentialsupplierassessment(PSA)潜在供应商评估StartofproductionPreliminaryassessment(PA)初级评估LifeofpartTimelineGlobalsourcing全球采购Slide2供应商开发IssueDate:July-08-1997ADVANCEDPRODUCTQUALITYPLANNINGandCONTROLPLAN产品质量先期策划和控制计划ShanghaiGM上海GMSupplierDevelopment/Quality供应商开发/质量Slide3供应商开发IssueDate:July-08-1997WHATISAPQP?什么是APQP？Itisaformalstructuredprocess-Allowstheestablishmentofthenecessarystepstoassureaqualityproductwhichwillmeetthecustomer’srequirements.它是一个正规而有序的方法-确立并建立必要的步骤来确保产品满足客户的要求。Introduction简介Slide4供应商开发IssueDate:July-08-1997•Establishaqualityplanwhichsupportsthedevelopmentofproductsthatmeetcustomerrequirements.制定一个产品质量计划来支持产品开发以满足顾客要求.•Timelycompletionofcriticalactivities按时完成各项重要工作•OntimeProductionPartApproval准时完成正式生产件审批•Ongoingconformancetospecifications自始至终达到规范要求•ContinuousImprovement不断改善产品质量(精益求精)Purpose目的WHYAPQP?为什么需要APQP?Slide5供应商开发IssueDate:July-08-1997•MeetQS9000requirements.满足QS9000质量要求。•Increasecustomersatisfaction.提高客户的满意程度。•Improveprofitmargin.提高公司利润。•Increasesuccessofcompanythroughawell-documentedsystemforeachproject.建立一套完善的适用于每个项目的质量体系从而使公司走向成功。WHYAPQP?(Continue)为什么需要APQP?(续前)Purpose目的Slide6供应商开发IssueDate:July-08-1997•DefinetheScope确定工作范围•PlanandDefineProgram计划与确定项目•ProductDesignandDevelopment产品设计与开发•ProcessDesignandDevelopment工艺设计与开发•ProductandProcessValidation产品及工艺认证•Feedback,AssessmentandCorrectiveAction反馈,评估及整改措施KeySteps关键步骤Process程序Slide7供应商开发IssueDate:July-08-1997•Setupacross-functionalprojectlocalizationteam建立国产化项目横向协调小组•Selectprojectteamleader选出项目小组负责人•Definefunctionalroles&responsibilities确定职能和责任•Identifyinternalandexternalcustomers识别内外部客户•Definecustomerrequirements确定客户要求DefinetheScope确定工作范围Slide8供应商开发IssueDate:July-08-1997•UnderstandCustomerExpectations了解客户期望•AssessFeasibilityofProposedDesign评估所提出设计之可行性•IdentifyCosts,Timing,andConstraints识别所需费用,时间和制约•DetermineAssistanceRequiredfromCustomer明确需要从客户处所得到的帮助•IdentifyDocumentationProcess/Method确定文件记录之程序与方法DefinetheScope确定工作范围(Continue续前)Slide9供应商开发IssueDate:July-08-1997ConceptInitiation/ApprovalProgramApprovalPRODUCTDESIGNANDDEVELOPMENTPROCESSDESIGNANDDEVELOPMENTPrototypePilotLaunchPLANNINGPRODUCTDESIGNANDDEV.PROCESSDESIGNANDDEVELOPMENTPRODUCTANDPROCESSVALIDATIONPLANNINGPRODUCTIONFEEDBACKASSESSMENTANDCORRECTIVEACTIONPLANANDDEFINEPROGRAMPRODUCTANDPROCESSVALIDATIONFEEDBACKASSESSMENTANDCORRECTIVEACTIONProductQualityPlanningTimingChartSlide10供应商开发IssueDate:July-08-1997概念形成/审批项目审批产品设计与开发工艺设计与开发手工样件小批量投产策划产品设计与开发工艺设计与开发产品及工艺认证策划生产反馈，评估及整改措施计划与确定项目产品及工艺认证反馈,评估及整改措施产品质量策划时间表Slide11供应商开发IssueDate:July-08-1997INPUTSOUTPUTS•VoiceoftheCustomer-MarketResearch-HistoricalWarrantyandQualityInformation-TeamExperience•BusinessPlan/MarketStrategy•Product/ProcessBenchmarkData•Product/ProcessAssumptions•ProductReliability•CustomerInputs•DesignGoals•ReliabilityandQualityGoals•PreliminaryBOM•PreliminaryProcessFlowChart•PreliminaryListingofSpecialProductandProcessCharacteristics•ProductAssurancePlan•ManagementSupport1.0PLANANDDEFINEPROGRAMSlide12供应商开发IssueDate:July-08-19971.0计划与确定项目输入输出•客户呼声－市场调查－担保和质量的历史记录－项目组经验•企业经营/市场销售计划•同类产品/工艺竞争资料•产品/生产工艺设想•产品可靠性•客户输入•设计目标•可靠性及质量目标•初步材料清单•初步工艺流程图•草拟产品与工艺特性•产品保证计划•管理层支持Slide13供应商开发IssueDate:July-08-1997ProductReliability产品可靠性KeyWordsandBasicConcepts关键词和基本概念•Studywhatdataisavailable研究现有的数据•Usedatafromfrequencyofrepair使用维修频率的数据•Whatarethelongtermdurabilitygoals长远的耐用性目标是什么Slide14供应商开发IssueDate:July-08-1997ProductAssurancePlan产品保证计划•Designrequirements.设计要求•Programrequirements.项目要求•Reliabilitygoals.可靠性目标•Technologyused.采用的技术•FMEA.失效模式及后果分析•Engineeringrequirements.工程要求KeyWordsandBasicConcepts关键词和基本概念Basedon:基于Slide15供应商开发IssueDate:July-08-19972.0PRODUCTIONDESIGNANDDEVELOPMENTINPUTSOUTPUTS•DesignGoals•ReliabilityandQualityGoals•PreliminaryBOM•PreliminaryProcessFlowChart•PreliminaryListingofspecialProductandCharacteristics•ProductAssurancePlan•ManagementSupportByDesignResponsibleActivityByAdvancedProductQualityPlanningTeamSlide16供应商开发IssueDate:July-08-19972.0产品设计与开发输入输出产品质量先期策划工作小组•设计目标•可靠性及质量目标•初步材料清单•初步工艺流程图•草拟产品与工艺特性•产品保证计划•管理层支持设计工作小组Slide17供应商开发IssueDate:July-08-1997•DesignFMEA•DesignforManufacturabilityandAssembly•DesignVerification•DesignReviews•PrototypeBuild•EngineeringDrawings•MaterialSpecifications•DrawingandSpecificationChanges2.0PRODUCTIONDESIGNANDDEVELOPMENTOUTPUTSByDesignResponsibleActivityByAPQPTeam•NewEquipment,ToolingandFacilitiesRequirements•SpecialProductandProcessCharacteristics•PrototypeControlPlan•Gages/TestingEquipmentRequirements.•TeamFeasibilityCommitment&managementSupportSlide18供应商开