旅游饭店职业英语初级lesson3

UnitTwoFrontOffice前厅服务Lesson3WhatKindofRoomWouldYouLike您想预定什么样的房间KeyWords：（关键词汇）reservation预定（n.）reserve预定（v.）double双人的single单人的September九月intend打算prefer喜欢stay停留confirmation确认book预定bath浴室NewYork纽约TalkingtotheGuest（情景会话）One1Clerk:DGuest:GC:Goodmorning.BeijingHotel.RoomReservation.CanIhelpyou?职员：早上好。北京饭店房间预订部。我能帮助您吗？G:Yes,I’dliketoreservearoomforSeptember20thand21st,please.客人：是的，我想要在9月20日和21日两天预订一个房间。C:Whatkindofroomwouldyoulike,adoubleorasingleroom?职员：您想要什么样的房间，双人间还是单间？G:Adoubleroom.客人：一个双人间。C:Waitamoment,please,Sir.职员：先生，请稍等。TWO2C:ChinaWorldHotel.MayIhelpyou?职员：中国大饭店。我能帮您吗？G:I’mcallingfromNewYork.I’dliketomakeareservation.客人：我从纽约打来电话。我要预订房间。C:Yes,Madam.Whatkindofroomdoyouprefer?职员：好的，女士。您想要什么样的房间呢？G:Asingleroomwithbath.客人：我想要一个有浴室的单人间。C：Mayiknowyourarrivaldate。职员：请问您的抵达日期？G：May12th。客人：5月12日。C:Howmanynightswillyoustay?职员：您要住几天呢？G:FromMay12thto18th,that’ssevendaysinall.客人：从5月12日到18日，一共7天。C:Ok.I’llsendconfirmationofyourreservation职员：好的。我会给您发确认函。G:Thankyouverymuch.客人：非常感谢。C:It’smypleasure.Welookforwardtoyourcoming.职员：不客气。我们期盼着您的到来。Notes：[注释]1、Waitamoment，please.请稍等.类似的说法:Waitaminute/second，please./Waitasecond,please2、Inall.总共,总计例如:That’s7yuaninall.总共7元钱3、I’llsendconfirmationofyourreservation.我会确认您的预定.---Welookforwardtoyourcoming.我们盼着您的到来.例如：---I’mlookingforwardtoyourletter.盼望收到您的来信.YourTurntoTryNow（试试看）Listentothewordsandrepeat:（跟读单词）1、book预定2、room房间3、suite套房4、presidentialsuite总统套房5、doublebed双人床6、singleroom单人间7、tripleroom三人间8、reservation预定9、doubleroom双人间10、standardroom标准间Listentothesentences,repeatandtranslate:（跟读句子并翻译）1、Whattypeofroomdoyouwant?2、I’dliketobookasingleroomwithbath.3、Howmanynightsareyougoingtostay?4、Howlongdoyouintendtostay?5、Welookforwardtoyourarrival.Listenandcompletethedialogues:（听录音完成对话）1、C:Goodmorning,FriendshipHotel.Roomreservation.？.G:Yes,fornextSunday.C:.G:Asinglewithdoublebeds.C:.2、C:Goodafternoon,sir..？G:Goodafternoon.I’mcallingfromAmerica..C:.？G:I’dliketoreserveadoubleroom.C:.？G：I’dlikeitfromaugust14thto17th.C：Ok.Welookforwardto.