商务英语函电实用模板

第一章建立业务关系一、出口商去函要求建立业务关系句型一何处得知对方的名称、地址及其他情况Welearnyournameandaddressfrom…Weknowyournameandaddressthrough…Welearnfrom…that…得知客户资料或信息的渠道：银行Bank商会ChambersofCommerce媒体广告Advertisementsinthemedia商行目录TradeDirectory展销会和交易会Exhibitionsandtradefairs自我介绍或经其他公司介绍Introduction市场调查Marketinvestigations互联网InternetWeoweyournameandaddressto…Weobtainyournameandaddressfrom…Youareintroducedby…as(为)…句型二自我介绍Weintroduceourselvesasanimportant/exporterof…（产品）inourcountry.Weareanexporterof…handlingthecommodityformanyyears.Wespecializein/dealin/handle…Wehavebeeninthelineof…foryears.句型三去函目的Wearewritingtoestablishtradingrelationswithyou.Weshallbepleasedtoenterintobusinessrelationswithyou.Wewishtobuilduptradingrelationswithyou.句型四提供资料Wearesendingyou…Weattachhereto…foryourreference.Attachedpleasefind…Attachedare…随函附上。。。句型五提供联系方式Shouldyoufindanyitemsinteresting,pleaseletusknowbyE-mail.Shouldyoubeinterestedinourproducts.Pleasecontactusthroughtheaboveaddress.Ifyoufindthatbusinessispossible,pleasecontactus:…句型六结束语Welookforwardtoyourearlyreply.Weappreciateyourearlyreply.Yourpromptreplywillbegreatlyappreciated.二、进口商去函要求建立业务关系句型一Welearnfrom…句型二自我介绍Weare…句型三求购意向及去函目的Weareinterestedin…andwritingtoseeifthereispossibilitytotradewithyouintheline.Itmayinterestyouthatweareinthemarketfor…句型四索求资料Pleasesendus…Weappreciateyoursending…Yoursending…willbeappreciated.句型五提供联系方式Shouldyoubeinterestedinit,please…句型六结束语Lookingforwardto…第二章询盘与回复一、进口商询盘自我介绍&信息来源Weareoneoftheleadingimporters/exportersengagedin…Weareanimporter/exporterhandling…formanyyears.Welearnfrom…thatyouareoneoftheleadingmanufacturersof…inChina.求购意向Weareconsideringthepurchaseof…Weareinterestedinimporting…Wewillplacelargeorderwithyouforthisproduct.索资料&索报价及有关交易条款Weappreciateyourdetailedinformationabouttheproductaswellasyourcompetitiveprice.Pleasesendusyourcataloguesandquotations.PleasekindlyprovideminimumorderquantityandpaymenttermsWe’llbepleasedtohaveyourcataloguesandquotations.Pleasemakeusyourbestquotationfor…（数量）of…(产品)联系方式&结束信函Shouldyoubeabletosupply,pleasecontactus:…Lookingforwardtoyourearlyreply.三、出口商答复买方询盘函信函收悉Thanksforyour…Yourenquiryof…hasbeenreceivedwiththanks.按要求寄送资料或报价Attachedpleasefind…Asrequested,wesendyou…提及有关其他交易条款（如需）Itisunderstoodthat…Pleasenotethat…Pleaseseetoitthat…Wehavetopointoutthat…Wehavetomakeitclearthat…Pleasenotethat:…希望客户对报价满意并能很快收到订单或希望未来长期开展交易Wehopeyouwillfindourquotationsatisfactoryandlookforwardtoreceivingyourorder.Welookforwardtodoingbusinesswithyou.第三章报盘完整的报盘应该包括以下内容：1.对询价表示感谢2.提供所要求的所有信息3.对交货期或者装运期的承诺4.如为实盘，注明有效期5.希望对方接受报价订购货物发盘书信格式：叙述式列表式附件式叙述式一、Wehavereceivedyourletterof+时间Thankyouforyourletterof+时间Thankyouforyourenquiryof+时间+forour+商品We’reinreceiptofyourenquiryof+时间+for+商品二、Manythanksforyourinquiryof…Thankyouforyourenquiryandforyourinterestinourproducts.Wethankyouforyourinquiryof…andarepleasedtoquoteasfollows.Inreply,wecanmakeyouanofferfor+商品件数of+品名+货号+at+价格+per+贸易术语+forshipmentin+时间+by+支付条款三．其他条款说明Paymentismadeby…Shipmentismadewithin+时间Eachshirtispackedinapolybag.Pleasenotethatthereisnocommissiononourproducts,butadiscountof5%maybeallowedifthequantityofyourorderismorethan1000sets.四．Wemuststressthatthisoffercanremainopenforthreedaysonly.Itissubjecttoourfinalconfirmation.Toremainfirmtill+日期五．Wetrustyouwillfindourquotationsatisfactoryandlookforwardtoreceivingyourorder.Welookforwardtoreceivingyourorder.AsthedemandforourMountainBikesisheavyandwerecommendyoutoplaceyourorderasap.列表式Thanksforyourenquiryof….Asrequested,weofferasfollows:…第四章回复&还盘1.报盘收悉2.对报盘条款的看法3.还盘建议4.盼接受还盘一．ThanksforyourquotationofMay5.Thankyouforyourofferforladies’shoes.ThankyouforyourfaxofMarch16,offeringusthesubjectgoods.YourquotationofOct.2wasreceivedwithmanythanks.Thankyouforyourpromptreplyanddetailedquotation.Thankyouforthesamplesyousentinresponsetoourenquiryof8June二．Refusetheoffer；1.Althoughweareanxioustodobusinesswithyu,wefindyourpriceratheronthehighsideandoutoflinewiththerulingmarket.2.Wehavestudiedwithlocalbuyers,andwouldliketomakeacounterofferasfollows:1.Wearesorrytotellyouthatwecannottakeyouupontheofferasthepriceyouareaskingisabovethemarketlevelhereandforthequalityinquestion.2.Ishouldliketopointoutthatyourchoiceincolorandpatternisverylimitedandthattheshapesthatarenowfashionablearemissing.1.Wehopeyoucanmakeareductionof10%inyourprice.2.Shipmentistobemadeinthreeequalmonthlyinstallments,beginningfromMay,20...3.AllothertermsandconditionsarethesameasthosestipulatedinyourQuotationSheetNo.110303.讨价还价抱怨价高wefindyourpriceonthehighside.Wefindyourpricetoohightobeacceptable.Yourpriceisfarbeyondourreach.Itisdifficultforustopersuadeourclienttoacceptsuchahighprice.价格比较Yourpriceismuchhigherthanthatwecangetelsewhere.Yourpriceis$10higherthanthatfromIndiansuppliers.Indiansuppliersareofferingtheirpriceinthemarketmuchlowerthanyours.维护价格Ourpriceisreallyfavorablealready.Ourpriceisbasedonthatoftheinternationalmarket.Thepriceitselfhasleftuslittlemarginofprofit.建议降价Youarerequestedtoreduceyourpricebyatleast10%You’dbettermakeyourpriceinlinewiththemarketandreduce…Ifyoucouldreduceyourpricebyanother5dollars,wemaysignthecontr