美世(Mercer)-职位说明书培训(PPT,内部资料)

职位说明书PositionClarificationWilliamM.MercerCompaniesLLC2职位说明书(1)PositionClarification(1)IDENTITY确立Date日期Organization机构Department部门PositionTitle职位名称Incumbent任职者Approval批准Supervisor主管Supervisor’sName主管名称Approval批准WilliamM.MercerCompaniesLLC3职位说明书(2)PositionClarification(2)目的（职位存在的理由，限度和目标)PURPOSE(Whythepositionexists,withinwhatlimitsandwithwhatobjectives)为了在范围做WilliamM.MercerCompaniesLLC4“该职位为什么存在Whydoesthispositionexist?”动词责任在范围内VerbsRoleWithinFramework职位存在的目的PurposeWilliamM.MercerCompaniesLLC5目的(职位目标,限制和存在的理由)Purpose…...Results结果MarketShare市场份额Profit利润Sales销售额Quantity数量Quality质量Service服务…...Policy政策Principles原则Guidelines准则Supervision监督管理Organize组织Direct指导Recommend推荐Plan计划Operate操作活动WithWhatObjectives目标?WithinWhichLimits限制?WhyDoesThePositionExist职位存在的理由?为了做什么在$WilliamM.MercerCompaniesLLC6职位目的之写法(高级顾问)为为保持高质的服务水准以实现销售额，利润及保留增加客户的目标，在在公司的政策及营业方向和客户在质量，时间，可靠性而有效利用资金要求下，做管理工资和福利调查，主持咨询项目，提供和促进客户服务，管理办公室职员及代理总经理职务。WilliamM.MercerCompaniesLLC7为为最大限度地利用销售资源增加销售额,扩大市场产品形象,在在指定的销售范围区域内,和公司政策规定指导下,做计划销售策略,观察,监督和领导销售代表完成销售目标和建立市场信息渠道。职位目的之写法(大区客户销售经理)WilliamM.MercerCompaniesLLC8职位目标、限制的一些例子ExamplesofthePositionFramework“Within”“以何为目标WithWhatObjectives”市场Market业绩Performance利润Profitability效率Efficiency生产率Productivity质量Quality服务Service期限Deadlines安全Safety持续性Continuity“有何限制WithinWhichLimits”•法律Laws•价值观Values•原则Principles•政策Policies•策略Strategies•方针Guidelines•模型Patterns•方法Methods•技术Techniques•体系Systems•作法Practices•习惯Customs•程序Procedures•条件Conditions•模式Models•规定Rules•常规Routines•指示Instructions•规则Regulations•准则CriteriaWilliamM.MercerCompaniesLLC9你本人职位存在的目的是什么？职位存在的目的PurposeWilliamM.MercerCompaniesLLC10职位说明书(3)PositionClarification(3)规模经济SIZEFinancial机构规模Sizeoforganization非经济Nonfinancial公司总人数Totalno.ofemployees下属人数No.ofsubordinates:Direct-直接Indirect-间接类别经理专业人员其他Kind:ManagersSpecialistsOtherWilliamM.MercerCompaniesLLC11职位说明书(4)PositionClarification(4)互相影响的网络NETWORKOFINTERACTION}}外部EXTERNAL内部INTERNAL外部EXTERNALWilliamM.MercerCompaniesLLC12职位说明书(5)PositionClarification(5)MINIMUMREQUIREMENTS最低要求Education教育Experience经验SpecificKnowledge特别知识Competencies技能WilliamM.MercerCompaniesLLC13职位说明书(6)PositionClarification(6)任职者职位名称日期INCUMBENTPOSITIONTITLEDATEAREASOFRESPONSIBILITY责任范围Headings标题Ranking优先排列下定义为了什么效果，做什么DefinitioninordertoachievewhatresultsIMPACT影响级别Full全部Partial部分Supporting协助MEASUREMENTCRITERIA衡量标准Quantitative数量Qualitative质量WilliamM.MercerCompaniesLLC14澄清责任范围AnalysisofAreasofResponsibility任务Role结果Results级别Level1.动词做什么为了结果2.职责的级别或层次3.衡量的标准WilliamM.MercerCompaniesLLC15思考和行动动词的例子ExamplesforThinkingandActionVerbsInitiate推动Participate参与Contribute支持Recommend推荐Plan计划搜寻/评估/发展/建议/指示Search/Evaluate/Develop/Propose/AdviseDecide决定Organize组织Implement推行Execute/Realize执行/实现Direct/Manage指导/管理Control控制Supervise监督Revise修改Adapt更新Thinking思考Decision决定Action实施ExperienceTenyearsinmanufacturing,fiveyearsinqualitycontrolAttitudes/traits(Creativity,flexibility,initiative,teamplayer)Values(Quality,service,integrity,resultsorientation)Skills/abilities(Negotiation,dataanalysis,multimediapresentation)Knowledge(Product,function,industry)Observablework-relatedbehaviorWilliamM.MercerCompaniesLLC16动词指南GlossaryofActionVerbsAdminister管理Establish建立Advise建议Execute实施Analyze分析Follow-up跟进Approve批准Initiate推动Assign指派Issue发出Assist协助Maintain维护Audit审核Manage计划组织控制Authorize授权Motivate激励Consult提议指导Negotiate协商Contribute提供/支持Organize组织Control控制Participate参与Coordinate统筹Perform履行Delegate委任Plan计划Determine决定Provide提供Develop发展Recommend提议Direct指导Review检讨Ensure保证Supervise指导监督