新编外贸英语函电--Module-1-Written-Communication

EnglishforBusinessCommunicationXuMeirongfromDepartmentofInt’lBusinessCommunicationofDalianVocational&TechnicalCollageEnglishforBusinessCommunicationThirdEdition感谢您使用本课件，期待您的宝贵意见。联系方式：大连职业技术学院国际商务语言系大连市甘井子区夏泊路100号E-mail:[e-mail]:0411-82140026外贸英语函电课件制作人：徐美荣外贸英语函电课件制作人：徐美荣功能简介：正常条件下，课件运行稳定，兼容Office2000及以上版本；能合理运用多种媒体，其组织结构与呈现方式适合教学需要，素材质量高，生动形象，页面设计规范、简洁、和谐美观；界面友好，操作简单，能方便灵活地控制课件的进入、运行、暂停和退出，有一定容错能力和安全性；已经移植上网国际商务语言系网和学院精品课网页。使用说明书：本课件利用Microsoft（微软）公司的Office2000办公软件制作，正常条件下，课件能稳定运行，兼容Office2000及以上版本；Office2000是为以下操作系统设计的：Windows95、Windows98、WindowsNTWorkstation4.0，需要SP3的Windows2000在NT4.0系统上、WindowsXP，如果你要使用MicrosoftDataEngine（微软数据引擎）、OfficeServerExtension或者NetMeeting，则需要SP4。为了使用Office站点组件：需要IE4.01或更高版本于任何版本的Windows95、Windows98或WindowsNT。外贸英语函电课件制作人：徐美荣ContentsModule1Writtencommunication------anoverviewModule2EstablishmentofBusinessRelationsModule3InquiriesandrepliesModule4MakingQuotations&OffersModule5Counteroffers&DecliningOrdersModule6Acceptance&OrdersContentsModule7TermsofPaymentModule8LetterofCreditModule9Packing&ShipmentModule10InsuranceModule11Complaints&ClaimLearningObjectivesBeabletograspthebasicprinciplesofbusinessletterwritingBeabletograspthelayoutofbusinesslettersBeabletograsptheenvelopeaddressingBeabletograspe-mailwritingPreface1.DefinitionEnglishbusinesscorrespondencereferstotheletters,cables,telexes,faxesande-mailsdealingininternationalbusiness,aswellasindomestictrade,ofcourse.2.AimThepurposeofthiscourseistohelpyoulearnhowtowritegoodbusinesslettersbyusingup-to-dateexpressionsinthesimplestpossiblelanguage.1.Ithasitsuniquelanguagestyleandjargons2.Itisfullofbusinessterminationsandabbreviations3.ThereisacloserelationsbetweenEBCandinternationaltrade3.FeaturesWeareinthemarketforsilkblousesandshouldbepleasedifyoucouldkindlyquoteusyourkeenestpricesCFRLondonforthegoodsbelowOfferquotationordercounterofferletterofcreditCIFFOBYL11/11RVDS/C123L/CUNRCVPLSRUSHExamples:Task1Warming-upDiscussionSupposeyouworkforChinaNationalGarmentsImp.&Exp.Corporation.Counsellor'sOfficeoftheBritishEmbassyinBeijing,fromwhichyounotethattheyareinthemarketforsilkblouses.Now,youarerequestedtowritealettertothebuyer.Canyoulistthelayoutofyourbusinessletter?SpecimenLettersStudy1J&JPlazaNewBrunswick,NJ089333U.S.A.Tel:[phone]Fax:[phone]E-mail:[e-mail]:22ndJuly,20--SoftHealthCareProductCorp.Room2301YiliBLD,35NanjingRoad,Shanghai,ChinaAttention:Mr.Wang,ImportDept.DearSir,Re:SHAMPOOWe’vereceivedyourletterofJuly10thenquiringaboutourJOHNSON'S®BabyShampooWithNaturalLavender,butunfortunately,thestockofthisproductisrunninglowduetotheheavydemand.Butwewillinformyouassoonasthenewsuppliescomeup.WesellawidevarietyofBaby’sShampoo.AllofthemaremadeoftheNOMORETEARSformula.Foryourreference,weencloseanillustratedcatalogueofourshampoosandwehopeyouwillfinditinteresting.Wehopethatwecanclosebusinesstoourmutualadvantageinthefuture.Yoursfaithfully,Johnson&JohnsonDorisFergosonDorisFergoson(Manager)TheLayoutofbusinesslettersA.ThestandardpartsB.TheoptionalpartsLayoutofBusinessLettersA.Thestandardparts(1)theletterhead(2)theinsideaddress(3)thedate(4)thesalutation(5)thebodyoftheletter(6)thecomplimentaryclose(7)thesignatureLayoutofBusinessLettersB.Theoptionalparts(1)thereferences(2)thespecialmarkings(3)thesubjectline(4)theenclosure(5)thecarboncopynotationFormofabusinessletter1.ThefullyblockedstyleThislayoutreducestypingtimeasalltypinglinesbeginattheleftmargintherearenoindentationsfornewparagraphsortheclosingsection.1J&JPlazaNewBrunswick,NJ089333U.S.A.Tel:[phone]Fax:[phone]E-mail:[e-mail]:22ndJuly,20--SoftHealthCareProductCorp.Room2301YiliBLD,35NanjingRoad,Shanghai,ChinaAttention:Mr.Wang,ImportDept.DearSir,Re:SHAMPOOWe’vereceivedyourletterofJuly10thenquiringaboutourJOHNSON'S®BabyShampooWithNaturalLavender,butunfortunately,thestockofthisproductisrunninglowduetotheheavydemand.Butwewillinformyouassoonasthenewsuppliescomeup.WesellawidevarietyofBaby’sShampoo.AllofthemaremadeoftheNOMORETEARSformula.Foryourreference,weencloseanillustratedcatalogueofourshampoosandwehopeyouwillfinditinteresting.Wehopethatwecanclosebusinesstoourmutualadvantageinthefuture.Yoursfaithfully,Johnson&JohnsonDorisFergosonDorisFergoson(Manager)齐头式示例除信头外全部左对齐2.IndentedstyleIndentedstylereferstoeachparagraph(bodyoftheletter)takinginthefirstlineofeachparagraphinthebodyoftheletter,fivespacesfortype,andotherpartsarethesameasafully-blockedstyle.FormofabusinessletterNipponInternationalTradingCo.Ltd.3Mihonbashi,Honcho3ChomeChuo-kuTokyo104JapanTheWilsonCompany1377MainStreeDallas,Texas7522U.S.A.Attn.:ShippingDept.ShippingAdviceDearSirs,WearepleasedtoadviseyouthatyourOrderfor5,000pcsofmen’sshirtshavebeenforwardedontoS/SPeacethismorning.EnclosedpleasefindafullsetofcopyshippingdocumentsasrequiredinyourL/CNo.332.Weareverygladtohavebeenabletoexecutedyourorderasstipulatedandassureyouofourclosecooperationwithyouinallyourfuturedealings.Yoursfaithfully,NipponInternationalTradingCo.LtdSalesManager:YOKOYAMAEnc.AsStated.缩行式示例3.ModifiedBlocked-Stylew