基于ISO9000标准族的校办工厂质量体系设计

毕业设计(论文)基于ISO9000族标准的校办工厂质量体系设计学科、专业：机械设计制造及其自动化学号：200903421作者姓名：张生有指导教师：曹仁涛兰州交通大学LanzhouJiaotongUniversity基于ISO9000族标准的校办工厂质量管理体系设计I摘要ISO9000是国际标准化组织颁布的全世界范围内通用的质量管理体系和质量保证方面系列标准，是贸易活动中建立质量信任关系的基石。今天ISO9000系列管理标准已经为提供产品和服务的各行各业所接纳和认可，拥有一个由世界各国及社会广泛承认的质量管理体系具有巨大的市场优越性。未来几年内，当国内外市场经济进一步发展，贸易壁垒被排除以后，它将会变得更加重要。通过对ISO9000族标准意义和方法的学习和深入了解，在对兰州交通大学校办工厂进行深入调查的基础上，采用过程方法为主线，设计校办工厂针对ISO9000-2008标准案例，达到系统化质量管理的目的。本文首先介绍了ISO9000的起源、现状以及发展趋势，通过调研兰州交通大学校办工厂的实际情况，提出了兰州交通大学校办工厂质量管理体系引入ISO9000族标准的意义。接下来就质量管理体系认证的过程进行了全面的分析和阐述，明确了企业质量管理体系认证各个阶段的主要工作任务，指导企业的质量管理体系认证工作。最后编制了质量手册和程序文件，进一步规范了校办工厂质量管理体系。关键词：ISO9000族标准；质量管理体系；质量认证兰州交通大学毕业设计(论文)IITheQualitySystemDesignofSchool-runFactoryBasedonISO9000StandardsISO9000istheInternationalOrganizationforStandardizationissuedworldwidegenericqualitymanagementsystemandqualityassuranceseriesofstandardsistoestablishqualitytradeactivitiescornerstoneoftrustrelationships.TodayISO9000seriesstandardshavemanagedtoprovideproductsandservicesacceptedandrecognizedbyallwalksoflife,withawidelyrecognizedaroundtheworldandthecommunity'squalitymanagementsystemhashugemarketadvantages.Withinthenextfewyears,whenthefurthereconomicdevelopmentofdomesticandforeignmarkets,tradebarrierswereexcludedlater,itwillbecomemoreimportant.ThroughtheISO9000standardmeaningandmethodsoflearningandin-depthunderstanding,LanzhouJiaotongUniversity,runfactoryin-depthinvestigation,basedontheadoptionofaprocessapproachasthemainline,runfactoriesdesignedforISO9000-2008standardcases,toachievesystematicqualitymanagementpurposes.ThispaperfirstintroducestheISO9000origin,statusandtrends,throughresearch,LanzhouJiaotongUniversity,runfactoriesoftheactualsituation,putforwardrunfactoryLanzhouJiaotongUniversityintroducedtheISO9000qualitymanagementsystemstandardmeaning.Thenyouqualitymanagementsystemcertificationprocessconductedacomprehensiveanalysisandelaboration,aclearcorporatequalitymanagementsystemcertificationatallstagesofthemaintasks,guidingtheenterprisequalitymanagementsystemcertification.Finallythepreparationofqualitymanualandprocedures,tofurtherstandardizetherunfactoryqualitymanagementsystem.KeyWords：ISO9000StandardSeries；QualityManagementSystem；Certificate基于ISO9000族标准的校办工厂质量管理体系设计III目录摘要.....................................................................................................................................ITheQualitySystemDesignofSchool-runFactoryBasedonISO9000Standards...................II第一章绪论............................................................................................................................11.1校办工厂质量管理体系的研究背景..........................................................................11.1.1ISO9000的由来................................................................................................11.1.2ISO9000族标准的发展....................................................................................21.2校办工厂质量管理引入ISO9000族标准的意义.....................................................31.3校办工厂工厂简介......................................................................................................4第二章某校办工厂质量管理体系认证准备阶段..................................................................92.1培训..............................................................................................................................92.1.1质量管理体系标准简述...................................................................................92.1.2质量体系内审员的培训...................................................................................92.2文件编写....................................................................................................................112.3文件运行....................................................................................................................122.4内部质量审核............................................................................................................132.5管理评审....................................................................................................................132.6模拟审核....................................................................................................................14第三章质量管理体系文件的编制........................................................................................153.1质量管理体系文件的目的、构成及编写原则.......................................................153.1.1质量管理体系文件的目的.............................................................................153.1.2质量管理体系文件的构成.............................................................................153.1.3质量管理体系文件编制的原则和指导思想求.............................................163.2质量管理体系文件编制步骤...................................................................................213.3质量方针、质量目标的制定....................................................................................233.3.1制定质量方针的要求.....................................................................................233.3.2制定质量目标的要求....................................................................................243.4质量手册的编制..................................................................