质量管理系列

QualityManagementSeries13QualityManagementSeriesCourseStructureBSI(CPA)ISO9001ISO9001ISO9000ISO9000BCMQualityManagementSeriesCourseStructureSystemImrpovementProcessImprovementAuditImprovementImplementationandAudit6SigmaBSIBenchMarkBusinessContinuityManagementISO9000LeadAuditorSuccessfulQualitySystemManagerBusinessProcessManagementProcessAudit—AuditskillimprovementOn-siteAuditCoachingCorrectiveandPreventiveActionQualityCostManagementQualityAwarenessISO9000EssentialISO9001InternalAuditorISO9001ImplementationandDocumentationQualityManagementSeriesISO9001:2000(2)BSIISO9001:200014ISO9001:2000InternalAuditorCourse(2days)ISO90012000ISO90012000ObjectivesIntroductionofISO9001:2000series,itsbasicele-mentsandrequirements,itsimplementationproce-duresandstandards.Studyitsauditingapproachesandskillsoffilinganauditingreport.ObjectivesIntroductionofISO9001:2000series,itsbasicele-mentsandrequirements,itsimplementationproce-duresandstandards.Studyitsauditingapproachesandskillsoffilinganauditingreport.TargetParticipantsTargetParticipantsPersonnelsresponsibleforbuildingupISO9001sys-temPersonnelsconductingqualityauditing(includingsec-ond-partyauditing)ManagementwhowishtolearnandapplyISO9001conceptsCertificateABSIISO9001:2000internalauditorqualificationcertifi-cateisawardedafterthestudyCourseOutlineActivitiesincludeclassstudy,casestudy,auditingsimu-lationandhomework.ISO9001:2000termsISO9001:2000keypointsandquality-operationrela-tionQualitystrategies,objectives,8managementprinci-pals,processmeasures,managementmeasuresAuditplanning,preparation,implementation,reportandimprovement.ISO9001ISO9001ISO90012000ISO90012000QualityManagementSeries15()(2)ProcessAuditingCourse(enhancinginternalauditingskills)(2days)TargetParticipantsTargetParticipantsCourseOutlineCourseOutlineObjectivesForparticipantswithauditexperiencetoenhancetheirskillsandmaketheauditmoreeffectiveandaddmorevaluetothebusiness.Throughactiveparticipa-tion,participantslearntheapproachesandskillsofprocessaudit.Theseskillsareapplicabletoauditofallmanagementseries(quality,environment,safetyandinformationsecurity).In-housetrainingofthisser-iesisavailableandparticipantscanpracticetheirau-ditskillsinfieldPersonnelswhowishtolearnmoreprocessauditskills(includingsecondpartyaudit)ManagementwhowishtoknowthevalueaddedbyprocesstotheirbusinessesDefinitionofmanagementsystem,processandpro-ceduresFunctionsandvalueofprocessProcessmonitoringandauditHowtomakevalue-addedauditCharacteristicsofcomplianceauditandprocessau-ditAuditplanning,preparation,implementation,reportandimprovementAuditsimulationQualityManagementSeries16(2-5)BSIBSI410On-spotAuditingPracticesCourse(2-5days)Note:thiscourseisonlyavailableforin-housetrainingNote:thiscourseisonlyavailableforin-housetrainingObjectivesLedbythemostexperiencedBSIleadauditor(tutor),internalauditorscarryoutfieldauditsimulation.Par-ticipantsstudyinfieldtheplanningandproceduresofaudit,observingandsamplingskills,findingauditcluesandlearntoeffectivelycommunicatewithbothtopmanagementandfieldworkers,toproperlyauditthewholebusinessprocess.TheinternalauditorsaretrainedlikeBSIauditors,toenhancetheirauditskillsandaddmorevalueTargetParticipantsTargetParticipantsPersonnelsinchargeofqualitysystemInternalauditorsDivisionheadswhowishtoenhancetheorgani-zaion'squalitysystemCourseOutlineCourseOutlineMakingandimplementingauditplansCommunicationskillsinauditKeypointsandpracticesIdentifyingandauditprocessClients'demandtoorganization'sdemandandtheimplementationIdentifyingandfollowingauditcluesConfirmingandreportingauditfindingsClosingauditfindings,ongoingimprovementofthebusinessprocessAnalyzingthegaps,4approachesand10measuresQualityManagementSeries17IRCAISO9000:2000(5)IRCARegisteredISO9000:2000LeadAuditorCourse(5days)ISO90002000ObjectivesObjectiveslearnaboutISO9000:2000masterauditingskillslearntoplanandimplementauditingandfilere-portsmanageauditingTargetParticipantsTargetParticipantsPersonnelswhomanagequalityastheirmajortasksPersonnelswhowishtoobtainIRCAcertificationPersonnelswhoimplementISO9000qualitysystemintheirorganizationsPersonnelswhowishtobetterunderstandISO9000anditsauditingskillsCourseOutlineCourseOutlineBriefintroductiontoqualityGuaranteeandqualitycontrolISOO9000:2000termsPlanningauditingQualitybrochureandbrochureauditingFunctionsanddraftingofchecklistsOrganizingthefirstmeetingAuditingimplementationOrganizingthelastmeetingNon-compliancereportAuditingreportCorrectionFollow-upauditingISO9000ISO9000BSIIRCAISO9000IRCABSIIRCAISO9000IRCAISO90002000CertificateAnISO9000LeadAuditortrainingCertificateauthorizedbyIRCAisawardedtoparticipantssuccessfullycompletethecourse.ParticipantscanapplytobeIRCAregisteredau-ditorQualityManagementSeries18(2)SuccessfulQualitySystemManagerCourse(2days)TargetParticipantsTargetParticipantsPersonnelsinchargeofqualitysystemManagementrepresentativesSeniorinternalauditorsManagementwhowishtoimprovetheorganization'squalitysystemObjectivesObjectivesParticipantswillmasterthequalitymanagementsystem,topromotetheorganizaion'sefficiencyandimprovetheprocess.Theo