管理学练习题

Chapter1一、判断对错1)Managersplayanimportantroleindealingwithvariouschallengesbeingfacedbyorganizationstoday.2)Intraditionallystructuredorganizationsmanagerscanbeclassifiedasfirst-linemanagers,middlemanagers,ortopmanagers.3)Efficiencyisdescribedasdoingthingsright.4)Directingandmotivatingarepartofthecontrollingfunctionofmanagement.5)Innovationisconfinedtohigh-techandothertechnologicallysophisticatedorganizations.单项选择1)Whichofthefollowingstatementsregardingmanagersintoday'sworldisaccurate?A)Theiragerangeislimitedtobetween30and65years.B)Theyarefoundonlyinlargecorporations.C)Theycanbefoundexclusivelyinfor-profitorganizations.D)Thesinglemostimportantvariableinemployeeproductivityandloyaltyisthequalityoftherelationshipbetweenemployeesandtheirdirectsupervisors.2)Supervisorisanothernameforwhichofthefollowing?A)teamleaderB)middlemanagerC)first-linemanagerD)topmanager3)________involvesensuringthatworkactivitiesarecompletedefficientlyandeffectivelybythepeopleresponsiblefordoingthem.A)CommandingB)ManagingC)PlanningD)Organizing阅读并选择唯一正确的答案TheCustomerMeeting(Scenario)Kelly,aproductionsupervisor,isresponsiblefor10employeeswhoassemblecomponentsintoafinishedproductthatissoldtodistributors.KellyreportstoBen,aproductionmanager,whointurnreportstoDan,ageneralmanager,whoreportstoMcKenna,avicepresidentofoperations.Recently,McKennaaskedDantohaveameetingwithKellyandBenregardingsomecustomerconcernsintheproductionarea.Thefocusofthemeetingwastojudgethevalidityofthecustomerconcerns,andtodevelopaspecificplantoaddresstheseconcerns.1)Kellyisa________.A)topmanagerB)nonmanagerialemployeeC)middlemanagerD)first-linemanagerAnswer:D2)BenandDanare________.A)topmanagersB)middlemanagersC)supervisorsD)first-linemanagers3)McKennaisa________.A)topmanagerB)supervisorC)middlemanagerD)first-linemanager4)Kelly,Ben,Dan,andMcKennaarepartofanorganizationthathasa________.A)traditionalcommitteestructureB)traditionalpyramidstructureC)modernmatrixstructureD)modernjurystructure问答题：1)Describeandprovideexamplesoffirst-line,middle,andtopmanagers.2)Listandexplainthefourbasicfunctionsofmanagement.Chapter2判断题：1)Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization'ssuccessorfailure.2)Adynamicenvironmentischaracterizedbytheabsenceofnewcompetitors,fewtechnologicalbreakthroughsbycurrentcompetitors,andlittleactivitybypressuregroupstoinfluencetheorganization.3)Strongcultureshavemoreinfluenceonemployeesthandoweakcultures.4)Inordertodevelopaninnovativeorganizationalculture,managersmustminimizeambiguityanduncertaintyanddiscouragerisk-taking.5)Avalidcriticismofworkplacespiritualityisthatsecularinstitutions,especiallybusinesses,havenorighttoimposespiritualvaluesonemployees,ifspiritualitymeansbringingreligionintotheworkplace.单项选择1)Thecurrentdominantassumptioninmanagementtheorysuggeststhat________.A)anorganization'ssuccessorfailureisduetoexternalforcesoutsidemanagers'controlB)managers'rolesareincreasinglybecomingperipheralandstaffmanagetheirownareasofexpertiseC)managersaredirectlyresponsibleforanorganization'ssuccessorfailureD)managerscannotsignificantlyaffectanorganization'sperformancebecausetheyareconstrainedbytheabilitiesoftheiremployees2)ThesoccerleagueinEnglandisnotoriousforthenumberofteammanagersfiredoverthecourseofasingleseason,whichstandsatnofewerthaneightmanagersonaverage,owingtopoorteamformandconsequently,poorresults.Itisevidentfromthisinformationthattheleagueendorsesa(n)________viewofmanagement.A)symbolicB)omnipotentC)laissez-faireD)democratic3)Accordingtothesymbolicview,managershavea(n)________effectonsubstantiveorganizationaloutcomes.A)limitedB)extensiveC)influentialD)significant4)Whichofthefollowingarethetwodimensionsofenvironmentaluncertainty?A)degreeofchangeanddegreeofcomplexityB)degreeofchangeanddegreeofvolumeC)degreeofcomplexityanddegreeofimpactD)degreeofimpactanddegreeoftiming5)________isaprocessthathelpsnewemployeeslearntheorganization'swayofdoingthings.A)ExternalizationB)SocializationC)DeculturationD)Transculturation6)Wendellinterviewsmanymiddle-levelmanagersanddiscoversthattheyshareadifferentviewofmanagement.Theseindividualsbelievethatexternalfactorsconstrainmanagers'influenceoveroutcomes.Themid-levelmanagershavea(n)________viewofmanagement.A)traditionalB)omnipotentC)standardD)symbolic阅读并选择，单选OperatingWithintheEnvironment(Scenario)Theenvironmentplacesconstraintsonthebehaviorofmanagers.Supposeyouarethemanagerofarealestateofficetryingtomaximizeprofits.Youattempttounderstandtheforceswithinyourorganization'senvironment.1)Ifthemortgageinterestratesincrease,thiswouldbeanexampleofchanging________inyourexternalenvironment.A)economicconditionsB)politicalconditionsC)socioculturalconditionsD)demographicconditions2)Theareainwhichyourofficeoperateshasbeenrelativelystableintermsoflandpricesanddemand.However,youhavenoticedthatdemandforhousingintheareausuallyspikesinsummer.Whichofthefollowingbestdescribesyourbusinessenvironment?A)stableandsimpleB)dynamicandsimpleC)stableandcomplexD)dynamicandcomplex3)Imaginethatthetowntowhichyourofficecatersseesasud