西餐厅日常服务用语

咖啡厅服务常用语1UsefulSentencesforCoffeeshopService咖啡厅服务常用语1.Greeting迎客Goodmorning/afternoon/evening.早上/中午/晚上好！Howareyou/Howdoyoudo!您好！WelcometoSummitcafé./Welcomeback欢迎光临！.Nicetoseeyouagain.很高兴再次见到您！Howmanypeople?几位呢？Howmanypeoplearethereinyourparty?请问您一共几位呢？Doyouhaveareservation?您有预定吗？Haveyoumade/gotareservation?您有预定吗？Myname’s________,I’mhappytobeyourwaiter/waitresstoday.我叫***，很高兴今天为您服务！2.Seatingtheguest引客入座Thisway,please!/Gouldyoupleasestepthisway!这边请。Wouldyoufollowme,please?请跟我来！Wouldyoulikesmokingornon-smokingarea?您想坐吸烟区还是不吸烟区呢？Wouldyoulikethistable?这张台好吗？Whichtabledoyouprefer?您喜欢坐哪呢Haveaseat,please.请坐！Pleasetakeyourseat,please.您请坐！Isthistableallright?这张台可以吗？Ithinkbythewindowtablehavebeagoodview.我想靠窗的位有很好的风景Areyousatisfiedwiththistable?这张台您还满意吗？3.Presentthemenu递餐牌Here’syourmenu&drinklist,please.这是您的餐牌和酒水单。Pleasetakeyourtime.I’llcomebacklater.您慢慢看，我一会就回来。Ourdailyspecialis__________________.我们今天的特别推荐是***4.Takingorder点单MayItakeyourorder?我可以帮您点单了吗？Areyoureadytoorder?您准备好点单了吗？MayIrepeatyourorder?我可以重复您的点单吗？-Simpleorder:So,youordered___________________________（简单的）您点的是***-Largeorders:Forthislady,youordered___________________.(复杂的单)这位小姐要的是***Isthatall?是吗？Justaminute,please./Waitamoment,please!请稍等！AmIcorrect/right?我重复的对吗？咖啡厅服务常用语2Thankyou.谢谢！Wouldyoulikeanythingelse?您还要点其它的吗？MayIsuggestsomedessertforyou?我可以为您推荐一些甜品吗？MayIsuggestsomeredwinewithyoursteak!来点红酒配您的牛扒吧！Wouldyoulikesomedrinkfirst?先来点喝的吧?Maybesomecoffeeafteryourdessertormaincourse.您餐后或甜品后来点咖啡吧！Yourdishwillbereadyatabout20minutes.您点的菜肴会在20分钟后送到。Todayrecommend.今天的特别推荐是***Howabout.来点***吧！5.Servedrink/food服务酒水及食物Excuseme,sir/madam.打扰，先生/女士Wouldyoulikesomethingtodrink?您想喝点什么饮料呢？Here’syour_________.Pleaseenjoyit.这是您的***，请慢用！Wouldyoulikeonemore_________?要再来一点吗？Isthisthewineyouordered?这是您要的红酒吗！MayIopenitforyou?我可以打开了吗?Wouldyouliketotasteit?您要先尝一下吗？Isthisgood?Howaboutthetaste?还可以吗？/味道如何？MayIpourit/thewineforyounow?我帮您倒上吧！Isitenough?够了吗？MayIrefillitforyou?帮您加上吧！Thisdish/plate/bowl/cup/isveryhot,pleasebecareful菜/碟子/碗/杯子较热您小心。.MayIserveitforyou?我可以上菜了吗？You’rewelcome.不用客气！Mypleasure.这是我应该做的！I’mverygladtodothat.很高兴为您服务！Certainly,sir/madam.当然，先生/女士！MayIcleartheplate?我可以帮您清理了吗！MayIremoveitforyounow?我可以为您拿走它了吧！Haveyoufinishedyour__________________?您用完了吗？MayItakeitaway?我可以拿走了吗！Iseverythingtoyousatisfactiontonight？今晚您对一切都还满意吗？6.Presentandsettleguestcheck买单Excuseme,sir/madam.Hereisyourbill,please.这是您的帐单。Here’s________________(amount).共***Wouldyousignyournamehereplease?请您在这签名！Pleasesignyournameinthecapitalletter!请签正楷名！MayIseeyourroomcardplease?请出示您的房卡！Couldyoupleaseshowmeyourwelcomecard/IDcard?您请出示房卡/身份证Thankyou,sir/madam.多谢！Justmoment/aminute,please.请稍等！咖啡厅服务常用语3I’llberightbackwithyourchange.马上给您找零钱！Here’syourchange/invoice/receipt.这是您的零钱/发票/收据。Thankyouforyourwaiting/time.谢谢您（的等候）！I’msorrytohavekeptyouwaiting.很抱歉让您久等了。I’mterriblysorry.很抱歉！Wewillgiveyouatableassoonaspossible.我们会尽快为您安排座位。I’mafraidyoucannotsigntoroom/cityledge.Wouldyoupleasemindpayincashorbycreditcard?您的房帐/公司账已经停签，您可以付现金或者信用卡吗？I’mafraidwecannotacceptforeigncurrency/travelercheck.WouldyoupleaseexchangeitatFrontOffice？我们不收外币/旅行支票，您可以去前台兑换。I’mafraidyourcreditcardisnotvalid您的信用卡恐怕不可以支付。OneHKdollarincashisequivalenttoxxxYuanRBM.一港元等于xxx人民币。Hereisyourchange.这是您的找零。It’sverykindofyou!您真是太好了！7．Thanksforguest送客Thankyouforcomingandhopetoseeyouagain.谢谢您的光临，希望再次见到您！Welookforwardtoseeingyouagain!盼望您再次光临！Ihopetoservingyouagain！希望下次还能够为您服务！Howisyourfood/drink?您觉得您用餐还愉快吗！（食物/饮品如何）Hopeyousleepwell.祝你做个好梦。