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咖啡厅服务常用语1UsefulSentencesforCoffeeshopService咖啡厅服务常用语1.Greeting迎客Goodmorning/afternoon/evening.早上/中午/晚上好!Howareyou/Howdoyoudo!您好!WelcometoSummitcafé./Welcomeback欢迎光临!.Nicetoseeyouagain.很高兴再次见到您!Howmanypeople?几位呢?Howmanypeoplearethereinyourparty?请问您一共几位呢?Doyouhaveareservation?您有预定吗?Haveyoumade/gotareservation?您有预定吗?Myname’s________,I’mhappytobeyourwaiter/waitresstoday.我叫***,很高兴今天为您服务!2.Seatingtheguest引客入座Thisway,please!/Gouldyoupleasestepthisway!这边请。Wouldyoufollowme,please?请跟我来!Wouldyoulikesmokingornon-smokingarea?您想坐吸烟区还是不吸烟区呢?Wouldyoulikethistable?这张台好吗?Whichtabledoyouprefer?您喜欢坐哪呢Haveaseat,please.请坐!Pleasetakeyourseat,please.您请坐!Isthistableallright?这张台可以吗?Ithinkbythewindowtablehavebeagoodview.我想靠窗的位有很好的风景Areyousatisfiedwiththistable?这张台您还满意吗?3.Presentthemenu递餐牌Here’syourmenu&drinklist,please.这是您的餐牌和酒水单。Pleasetakeyourtime.I’llcomebacklater.您慢慢看,我一会就回来。Ourdailyspecialis__________________.我们今天的特别推荐是***4.Takingorder点单MayItakeyourorder?我可以帮您点单了吗?Areyoureadytoorder?您准备好点单了吗?MayIrepeatyourorder?我可以重复您的点单吗?-Simpleorder:So,youordered___________________________(简单的)您点的是***-Largeorders:Forthislady,youordered___________________.(复杂的单)这位小姐要的是***Isthatall?是吗?Justaminute,please./Waitamoment,please!请稍等!AmIcorrect/right?我重复的对吗?咖啡厅服务常用语2Thankyou.谢谢!Wouldyoulikeanythingelse?您还要点其它的吗?MayIsuggestsomedessertforyou?我可以为您推荐一些甜品吗?MayIsuggestsomeredwinewithyoursteak!来点红酒配您的牛扒吧!Wouldyoulikesomedrinkfirst?先来点喝的吧?Maybesomecoffeeafteryourdessertormaincourse.您餐后或甜品后来点咖啡吧!Yourdishwillbereadyatabout20minutes.您点的菜肴会在20分钟后送到。Todayrecommend.今天的特别推荐是***Howabout.来点***吧!5.Servedrink/food服务酒水及食物Excuseme,sir/madam.打扰,先生/女士Wouldyoulikesomethingtodrink?您想喝点什么饮料呢?Here’syour_________.Pleaseenjoyit.这是您的***,请慢用!Wouldyoulikeonemore_________?要再来一点吗?Isthisthewineyouordered?这是您要的红酒吗!MayIopenitforyou?我可以打开了吗?Wouldyouliketotasteit?您要先尝一下吗?Isthisgood?Howaboutthetaste?还可以吗?/味道如何?MayIpourit/thewineforyounow?我帮您倒上吧!Isitenough?够了吗?MayIrefillitforyou?帮您加上吧!Thisdish/plate/bowl/cup/isveryhot,pleasebecareful菜/碟子/碗/杯子较热您小心。.MayIserveitforyou?我可以上菜了吗?You’rewelcome.不用客气!Mypleasure.这是我应该做的!I’mverygladtodothat.很高兴为您服务!Certainly,sir/madam.当然,先生/女士!MayIcleartheplate?我可以帮您清理了吗!MayIremoveitforyounow?我可以为您拿走它了吧!Haveyoufinishedyour__________________?您用完了吗?MayItakeitaway?我可以拿走了吗!Iseverythingtoyousatisfactiontonight?今晚您对一切都还满意吗?6.Presentandsettleguestcheck买单Excuseme,sir/madam.Hereisyourbill,please.这是您的帐单。Here’s________________(amount).共***Wouldyousignyournamehereplease?请您在这签名!Pleasesignyournameinthecapitalletter!请签正楷名!MayIseeyourroomcardplease?请出示您的房卡!Couldyoupleaseshowmeyourwelcomecard/IDcard?您请出示房卡/身份证Thankyou,sir/madam.多谢!Justmoment/aminute,please.请稍等!咖啡厅服务常用语3I’llberightbackwithyourchange.马上给您找零钱!Here’syourchange/invoice/receipt.这是您的零钱/发票/收据。Thankyouforyourwaiting/time.谢谢您(的等候)!I’msorrytohavekeptyouwaiting.很抱歉让您久等了。I’mterriblysorry.很抱歉!Wewillgiveyouatableassoonaspossible.我们会尽快为您安排座位。I’mafraidyoucannotsigntoroom/cityledge.Wouldyoupleasemindpayincashorbycreditcard?您的房帐/公司账已经停签,您可以付现金或者信用卡吗?I’mafraidwecannotacceptforeigncurrency/travelercheck.WouldyoupleaseexchangeitatFrontOffice?我们不收外币/旅行支票,您可以去前台兑换。I’mafraidyourcreditcardisnotvalid您的信用卡恐怕不可以支付。OneHKdollarincashisequivalenttoxxxYuanRBM.一港元等于xxx人民币。Hereisyourchange.这是您的找零。It’sverykindofyou!您真是太好了!7.Thanksforguest送客Thankyouforcomingandhopetoseeyouagain.谢谢您的光临,希望再次见到您!Welookforwardtoseeingyouagain!盼望您再次光临!Ihopetoservingyouagain!希望下次还能够为您服务!Howisyourfood/drink?您觉得您用餐还愉快吗!(食物/饮品如何)Hopeyousleepwell.祝你做个好梦。
本文标题:西餐厅日常服务用语
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