mis12-信息系统复习参考14

1Copyright©2012PearsonEducation,Inc.ManagementInformationSystems,12e(Laudon)Chapter14ManagingProjects1)Between30and40percentofallsoftwareprojectsarerunawayprojectsthatfarexceedoriginalscheduleandbudgetprojections.Answer:TRUEDiff:2PageRef:529AACSB:ReflectiveThinkingCASE:ContentObjective:14.12)Aninformationsystemproject'sscopeisdirectlyrelatedtoitsbusinessrequirements.Answer:TRUEDiff:2PageRef:530AACSB:AnalyticSkillsCASE:AnalysisObjective:14.13)Theinformationsystemssteeringcommitteeiscomposedofinformationsystemsmanagersandend-usermanagersresponsibleforoverseeingseveralspecificinformationsystemsprojects.Answer:FALSEDiff:3PageRef:531-532AACSB:ReflectiveThinkingCASE:ContentObjective:14.24)Aninformationsystemsplancontainsastatementofcorporategoalsandspecifieshowinformationtechnologywillsupporttheattainmentofthosegoals.Answer:TRUEDiff:2PageRef:532AACSB:ReflectiveThinkingCASE:ContentObjective:14.25)IfanintendedbenefitofanITprojectisimproveddecisionmaking,managersshoulddevelopasetofmetricstoquantifythevalueofanimproveddecision.Answer:TRUEDiff:2PageRef:532AACSB:ReflectiveThinkingCASE:ContentObjective:14.22Copyright©2012PearsonEducation,Inc.6)Scoringmodelsareusedmostcommonlytosupportdecisionsratherthanasthefinalarbitersofsystemselection.Answer:TRUEDiff:2PageRef:536AACSB:ReflectiveThinkingCASE:ContentObjective:14.27)Transactionandclericalsystemsthatdisplacelaborandsavespacetypicallyproducemoremeasurable,tangiblebenefitsthanmanagementinformationsystems.Answer:TRUEDiff:3PageRef:537AACSB:ReflectiveThinkingCASE:ContentObjective:14.38)Moretimelyinformationisatangiblebenefitofinformationsystems.Answer:FALSEDiff:2PageRef:537AACSB:ReflectiveThinkingCASE:ContentObjective:14.39)Intangiblebenefitscannotbeimmediatelyquantifiedbutmayleadtoquantifiablegainsinthelongrun.Answer:TRUEDiff:1PageRef:537AACSB:ReflectiveThinkingCASE:ContentObjective:14.310)AbenefitofusingTCOanalysistoevaluateaninformationtechnologyinvestmentisthatitisabletoincorporateintangibleandsoftfactorssuchasbenefitsandcomplexitycosts.Answer:FALSEDiff:2PageRef:538AACSB:ReflectiveThinkingCASE:ContentObjective:14.311)Realoptionspricingmodelsusetheconceptofoptionsvaluationborrowedfromthefinancialindustry.Answer:TRUEDiff:1PageRef:538AACSB:ReflectiveThinkingCASE:ContentObjective:14.33Copyright©2012PearsonEducation,Inc.12)Thesystemsanalystisthecatalystfortheentirechangeprocessandisresponsibleformakingsurethateveryoneinvolvedacceptsthechangescreatedbyanewsystem.Answer:TRUEDiff:1PageRef:541AACSB:ReflectiveThinkingCASE:ContentObjective:14.413)Thelargerthesystemsproject,themorerisktheprojectrunsintermsofbeingcompletedontime,withinbudget,andaccordingtoprojectrequirements.Answer:TRUEDiff:1PageRef:540AACSB:ReflectiveThinkingCASE:ContentObjective:14.414)Therelationshipbetweenusersandinformationsystemsspecialistshastraditionallybeenaproblemareaforinformationsystemsimplementationefforts.Answer:TRUEDiff:1PageRef:541AACSB:ReflectiveThinkingCASE:ContentObjective:14.415)Userconcernsanddesignerconcernsareusuallythesameatthebeginningoftheprojectbutmaydivergelaterasthesystemisbuilt.Answer:FALSEDiff:2PageRef:541AACSB:ReflectiveThinkingCASE:ContentObjective:14.416)AGanttchartgraphicallydepictsprojecttasksandtheirinterrelationships.Answer:FALSEDiff:2PageRef:543AACSB:ReflectiveThinkingCASE:ContentObjective:14.517)Counterimplementationreferstoadeliberatestrategytothwarttheimplementationofaninformationsystemoraninnovationinanorganization.Answer:TRUEDiff:2PageRef:546AACSB:ReflectiveThinkingCASE:ContentObjective:14.54Copyright©2012PearsonEducation,Inc.18)Mandatoryuseofasystemisoneeffectivewayofovercominguserresistancetoaninformationsystem.Answer:FALSEDiff:2PageRef:546AACSB:AnalyticSkillsCASE:AnalysisObjective:14.519)Thedesignofjobs,healthissues,andtheend-userinterfaceofinformationsystemsareallconsiderationsinthefieldofergonomics.Answer:TRUEDiff:2PageRef:546AACSB:ReflectiveThinkingCASE:ContentObjective:14.520)Thegoalofsociotechnicaldesignistocreatesystemswithbetteruserinterfacesandcontributetofewerhealthissues.Answer:FALSEDiff:3PageRef:548AACSB:ReflectiveThinkingCASE:ContentObjective:14.521)Onaverage,privatesectorITprojectsunderestimatedbudgetanddeliverytimeofsystemsby________percent.A)30B)40C)50D)60Answer:CDiff:2PageRef:529AACSB:ReflectiveThinkingCASE:ContentObjective:14.122)ThemajorvariablesinprojectmanagementareA)scope,time,cost,andperformance.B)scope,time,cost,quality,andrisk.C)time,cost,quality,performance,andrisk.D)time,cost,scope,andperformance.Answer:BDiff:2PageRef:530AACSB:ReflectiveThinkingCASE:ContentObjective:14.15Copyright©2012PearsonEducation,Inc.23)AtthetopofthemanagementstructureforinformationsystemsprojectsinalargecompanyisA)projectmanagement.B)theCIO.C)thecorporatestrategicplanninggroup.D)theISsteeringcommittee.Answer:CDiff:2PageRef:531AACSB:ReflectiveThinkingCASE:ContentObjective:14.224)The________isdirectlyresponsiblefortheindividualsystemsproject.A)projectmanagementgroupB)projectteamC)ISsteeringcommitteeD)corporatestrategicplanningcommitteeAnswer:BDiff:2PageRef:532AACSB:Reflective