西方礼仪-Western-Etiquette-contents

1WesternEtiquetteWhatisetiquette?Etiquettecodesprescribeandrestrictthewayinwhichpeopleinteractwitheachother,basedonrespectforotherpeopleandtheacceptedcustomsofthesociety.Chapter1GreetingEtiquette1.Whichgreetingexpressionsshouldyouuse?HiHelloGoodmorningGoodafternoonGoodevening2.Whendoyougreetpeople?10to5rule:Ifyoumakeeyecontactwithsomeonewhoiswithin10feetofyou,youmustacknowledgethepersonwithanodorasmile.Atfivefeetyoumustsaysomething:‘Hello’,or‘Goodmorning.’3.Howtointroduceoneself?Keepitshort:name,typeofworkTailorittotheevent:Speakclearlyandslowly.PrepareyourintroductionShakehandafterintroducingyourself.4.Introduceotherpeople:Saythenameofthelessimportantpersonfirst.Itisanhonourtoknowothers’statusfirst.5.Whattosayafteryouareintroduced?‘Howdoyoudo?’‘Pleasedtomeetyou.’‘Nicemeetingyou.’6.Handshakes:higher-rankingpersonshouldextendhisorherhandfirst.7.ShakinghandswithmorepeopleBasicorder:fromtheeldertotheyounger,fromthehigher-rankedtolower-ranked,fromladiestogentlemen,fromteacherstostudents...Asavisitortosomebody’shouse:reachouthandsfirsttothehosttoexpressthankfulnessonthewayoffAsahostofthehouse:reachouthandsfirsttotheguesttowelcomehis/hervisit.8.OtherbodylanguageswhileshakinghandsSpeak:‘Gladtoseeyou’,‘makeyourselfathome’,‘Welcometoourparty’Smile:warmly,seriously(lookatpeople’seyes)2Standup:Evenifyoucan’t,youmustshowyouwantto.9.SomeDon’tsinhands-shakingDon’tshakehandswithyourgloveson,exceptladieswiththindressglovesDon’tshakehandscrossly.10.Kissing:Waitingtoseeyourfriends’action,butgenerallytouchcheeksandkisstheair.11.Howtoprepareforyourpersonalinformationcard?Keepthemhandy.UpdateyourinformationregularlyExchangecardswithtwohands(inmostplaces),butrighthandonlyintheMiddleEast.Acceptingotherpeople’scardswithtwohands,readit(silently)andacknowledgeit.12.Howtoacceptandacknowledgeacard?StandupExpressingthankfulness(‘thankyou’,‘nicetoseeyou’…)Readthecard(trytoremembertheperson’sname,title,job)Putitaway(intoyourcardbox,walletorpurse)13.Howtorequireacard?Principle:thelower-rankedgivetheircardstothehigher-rankedMethods:exchangewithone’sowncardrequirestraightlyrequestingfurthercontacts…14.OrderofgivingcardsFromthehigher-rankedtothelower-rankedFromneartofarClockwise15.Makingsmalltalk:16.Conversationsaroundtheworld.Speakslower,notlouder.Avoididioms,jargonandbuzzwords.Avoidtoomanyjokesorhumor.Learnafewwordsinotherlanguages.Uselastnameswithtitles.17.CulturaldifferencesEyecontact.Space.Gestures.3ChapterTwoProfessionalAppearanceandDressCode1.Hierarchyofclothing--‘Dressforsuccess’isnotjustasloganProfessionalappearanceSocialappearance:trendy,unique,characteristiccasualappearance:naturalandeasy2.(professionalappearance)Mostprofessionallook—abusinesssuitformen;askirtsuitforwomenFairlyprofessional—sportjacketandtrousersformen;pantsuitsforwomen;adresswithajacket,mix-and-matchslacks,skirts,blousesandjackets,anddresseswithoutjackets3.(BusinessCasual)Tailoredjackets(menandwomen)Tailored,well-fittingslacksSilk,cotton,ormicrofiberT-shirtsorblousesBasiccolors,solids,stripes,checksGolfshirtsKhakis(trousersorskirts)Closed-toeshoes4.BusinessCasualisn’tSee-throughclothingStrappysandals,particularlywithhighheelsShortsorcut-offjeansorjeanswithholesThigh-highbootswithminiskirtsHalterortanktopsSweatsT-shirtswithoffensivestatementsScrunchiesorbananaclipsforhair5.FACSmethodA.Fit–Doyourclothesfitproperly?Ifitistootightortoobig,itisn’tgoingtolookgood.Professionalattireshouldnotbetoocolorful,orfloral,orbright,orsmall,ortransparent,ortight.B.Accessories–Areyouraccessoriestoobig,toobold,ortoobright.Accessoriesshouldbegood-qualityitemsthataddtoyouroutfitwithoutoverpoweringit.Ifyouweartoomanyoriftheyaretoostrong,peoplemaypaymoreattentiontothemthantoyou.C.Color–Dark,brown,darkgrey…Darkercolorsusuallyconveymoreauthoritythanlighterones.Brightcolorsmay‘shout’.D.Style–Trendyclothescouldtakeattentionawayfromyou.‘Yourclothesspeaksoloudly,Ican’thearyou.’Classic,conservativeclothingwearsbetter,lastslonger,anddoesn’tgooutofstyleasquickly.46.Threeprinciplesofwearingwesternsuits:Threecolors(forbothmenandwomen):Top,trousers,shirt,(tie),socks(orstockings),shoesshouldbewithinthreecolors.ThreeOnes(formen):shoes,leatherbeltandsuitcaseshouldbeinonecolorThreemistakes(formen):tradetagofsuitsnotremoved;usingtieclips;suitswithwhiteornylonsocks7.Wearingaccessories:Wearing3setsatmost,2piecesatmostforeveryset.Samequality,somecolor.Adjusttocustoms(e.g.wearingrings)Matchwell.(followthetraditionunlessyouareBillGates)8.Basicprinciplesofprofessionalappearance:NeatNaturalInteractive9..HairGetagoodhaircut.Nowildspikes（穗状）oroutlandishcolors.Nolong,flowingmanes（长头发）.(Womenwithhairbelowthecollarboneshouldputitback,putitup,orcutitofftoavoidbeingtoonaiveordistracting)10.BodysmellToavoidanyirritatingbodysmell,professionalpeoplecanusecologneorperfumesparingly,butnottoomuch.11.CosmeticsInformaloccasions,makeupcanmakepeopleappeartobeincontrol,inrespectandingoodpreparation.Groomingyourselfinpublicisnotokay.Doitintheprivacyofyourownhome,arestroom,oryouroffice(with