Supplier Quality Survey and Manual

WelcomeSupplierManualTrainingTomCaravellaHeidiSt.LouisInternationalSourcingQualityCommitment•WewillnotcompromisetheintegrityoftheSupplierQualitysystem•Requirementswillbeidenticalforbothdomesticandinternationalsources•Plantsmustbeprovidedwithasmuchinformationaspossible•C/Aswillhavethehighestpriority!CHICAGOST.LOUISLOUISVILLENASHVILLEATLANTA®BRIGS&TGSTRATON®BRIGS&TGSTRATON®BRIGS&TGSTRATON®BRIGS&TGSTRATON®BRIGS&TGSTRATON®BRIGS&TGSTRATONMilwaukee,WisconsinOpenedin1954CorporateHeadquarters-Outboard/Micro-ComponentsMurray,KentuckyOpenedin1985-Build3.5to4.5HpEnginesPoplarBluff,MissouriOpenedin1988-Build4to7HPEngines(Quantums/Inteks)Statesboro,GeorgiaOpenedin1995-BuildsinglecylinderriderEnginesRolla,MissouriOpenedin1996-Intekh/sEngines-Intekv/sEnginesAuburn,AlabamaOpenedin1996-BuildIntekVtwinEngines-Intekh/sEnginesU.S.OperationsU.S.Operations*PlantSQAsreportdirectlytoPlantQualityManagersSupplierQualityOrganizationChartMILWAUKEEDonDoegeRonChimkaPOPLARBLUFFJerryChatmanAUBURNDickHarlanMURRAYCindyHollandSTATESBORODonnieMillsSteveFordhamROLLADanHalbertSQAMANAGERTomCaravellaBLT-CHINGQINGTBABLTT-SHANGHAIFischerMaCORPORATESQAHeidiSt.LouisCORPORATESQASharonSiewertSupplierQualityManualTableofContentsSection1.0-Policies,MissionandGuidingPrinciplesSection2.0-CommunicationsSection3.0-SupplierDevelopmentProcessSection4.0-StandardsForSupplierQualitySystemsSection5.0-SupplierQualitySystemSurveySection6.0-QualityPlanningMethodsSection7.0-ContinuousImprovementSection8.0-PackagingRequirementsSection9.0-Labeling-ContainersSection10.0-TransportationPolicies,MissionandGuidingPrinciplesSupplerManual-Section1.0RelationshipsResponsibilitiesRelationships•Conductallactivitiesinafair,ethicalandprofessionalmanner•Createandmaintainanatmospherethatdemandsexcellence•ChallengeoursupplierstoprovideaqualityproductinatimelymanneratacompetitivepriceResponsibilities•CorporatePurchasingOurprimeresponsibilityisthedevelopmentofbothcurrentandpotentialsuppliersthathavecommittedthemselvestoprovidingdefect-freeproductstoB&S•SuppliersDevelopsystemsthatpreventtheshipmentofnon-conformingmaterialtoB&SSuppliersmustacceptresponsibilityforanycostsB&Smayincurbecauseofdeliveryofnon-conformingpartsCommunicationsSupplerManual-Section2.0Inventory/ScrapResponsibilitiesInventory•CycleCountingSupplierisresponsibleforaccuratelycountingB&SinventorywithintheirfacilityInventorymustbedocumentedbypartnumberandforwardedtotheB&SPlanner•ScrapReportingSuppliermustdocumentallscrapbypartnumber,quantityanddefectinformationSupplierhastheresponsibilitytoreporttoB&SanyincreasesinscrapthatexceedthesetstandardSupplierDevelopmentProcessSupplerManual-Section3.0PurchasingCommitmentSupplierDevelopmentMethodologyPurchasingCommitment•Standardsareclearlydefinedforsuppliers•Supplier’squalitysystemmeetsB&Srequirements•Supplier’sprocessesareincontrol,capableandproductisdefectfree•SuppliersworkwithB&SEngineeringtoensurepartsaredesignedformanufacturabilityandcosteffectiveness•SuppliersworkwithSupplierQualityAssurancetoensureadequatequalityplanningactivitiesoccur•SourcingdecisionsarebasedonachievingzerodefectsandcontinuousproductandcostimprovementsSupplierDevelopmentMethodology•Encourageopencommunicationsandstrategicrelationships•Provideresourcesandsupport•Discussexpectationsandrequirements•Provideanunderstandingofthepartorprocessusedastheyrelatetothefinalproduct.StandardsForSupplierQualitySystemsSupplerManual-Section4.0SystemConceptsSeeSupplierManualDiscussion/Questions??SupplierQualitySystemSurveySupplerManual-Section5.0HowtoconductaSurveyWhyPerformSurveys?•ToevaluatepotentialsuppliersanddeterminetheirabilitytomeetB&Srequirements•Toevaluatecurrentsuppliershavingreoccurringnon-conformingmaterialand/oranunsatisfactoryperformancehistory•Tore-approvesuppliersthathavenotbeensurveyedinthelastthreeyearsTypesofSurveys•FullOn-SiteSurveyforNewSuppliersNewsupplierstoB&SmusthaveasurveycompletedbyatrainedSQAprofessionalAnAcceptableRatingisaprerequisitetobecomingasuppliertoBriggs&Stratton•Self-SurveyAnoptionforlowvolume,non-criticalpartsUsedwherecostofsurveyisoutweighedbyriskMustbeapprovedbythePurchasingCouncil•Re-SurveysShortenedsurveymaybeusedforISO/QS/TSregisteredsuppliersperSupplierManualDiscretionoftheplantSQASupplierQualityStrategy1OSS3OSS2OSSDefaultSurveyRequired/3yrs•NotISO/QS/TScertifiedsuppliers•ControlCharacteristics(CorMM)•NotISO/QS/TScertifiedsuppliers•Reviewevery3yrs•ControlCharacteristicof(M)•Mustbesurveyedevery6yearsmin.Optiontowaiveif:Consecutivewaiversnotallowed•QuarterlyAverageSupplierRating99•Nooutstandingissues-SQAwillverifydatawithBuyer,andseekapprovalsfromDivisionPurchasingandDivisionQualityManagerwithin2workingdaysInitialSurveyOnly•NotISO/QS/TScertifiedsuppliers•Steel,Packaging,Distributors,WarehouseandWorkshops(Actionswillbedeterminedonanindividualbasis)•Reviewed/updateevery3yrs.ISO/QS/TSCertified•ControlCharacteristics(CorMM)–Surveyrequiredevery3yrs.-nowaiverallowed•Steel,Packaging,Distributors,WarehouseandWorkshops–InitialSurveyonly•Mustbesurveyedevery6yearsmin.Opt