新编实用英语综合教程3 Unit4 Training Across Cultures

Unit|FourUnit|FourTrainingAcrossCultures高等教育出版社高等教育电子音像出版社Unit|FourUnitGoals:WhatYouShouldLearntoDo1.Introducejoborientationtraining2.Explaincorporatepolicies3.Careforthefreshhands4.Talkabouttheincome5.Discussthetrainingprogramme6.WriteaninvitationforaconferenceWhatYouShouldKnowAbout1.Culturedifferenceswouldcausestereotypesandmisunderstandings2.WhyyoushouldkeepchangingintheITage3.ConferenceinvitationUnit|FourContentsSectionⅤAppreciatingCultureTipsSectionⅣMaintainingaSharpEyeSectionⅠTalkingFacetoFaceSectionⅡBeingAllEarsSectionⅢTryingYourHandUnit|FourSectionⅠTalkingFacetoFaceTalkingFollowtheSamplesIntroductionActOutBusinessCommunicationPutinUseUnit|FourMostcompaniesoffersometypeofjoborientationtrainingwhichintroducesnewemployeestothecompanyandexplainscorporatepoliciestothem.PattyLuwrotealettertoEasternConsultingGroupfortheirApriltraining.Nowlet’sreadthelettershewrotetotheconsultingagency.IntroductionUnit|FourUnit|FourIntroductionUnit|FourUnit|FourIntroductionBackUnit|FourUnit|FourManager:Goodmorning,ladiesandgentlemen!Welcometoourtrainingprogramme.NewEmployees:Goodmorning.Manager:Asyouknow,allournewemployeeswillhaveanorientationtrainingbeforetheystartworking.Pleasecometothefirstorientationmeetingtomorrowmorningwherewewillintroduceyoutotherulesandregulationsaboutourhotel.NewEmployees:Excuseme,couldyoupleasetelluswhereweshouldstartfrom?Manager:Well,Ithinkthefirstessentialthingistheappearance.Fromnowon,you’llbeworkingforthishotel,andyourpersonalappearanceandbehaviourareessential.Youshouldalwayskeepcleanandtidy,payattentiontoyourhair,uniforms,shoesandnails.Andyou,gentlemen,arenotallowedtohaveabeard.NewEmployees:Whatelseshouldwepayattentionto?Manager:Youshouldalsorememberyouareworkinginateam.Soteamworkisofparticularsignificance.NewEmployees:Youmeanweshouldbegoodteamplayers?Manager:Yes,andyoumustknowthehotel’sserviceswell.Ithinkthat’sallIhavetotellyouforthepresent.Thankyouforcomingandseeallofyoutomorrowmorning.NewEmployees:Seeyoutomorrow.FollowtheSamples1AbouttheOrientationTrainingUnit|Four2TrainingaNewSecretaryMs.Wang:Ms.Li,couldyoutellmehowtooperatethelaserprinter?Ms.Li:Yes,letmeshowyou.First,switchtheprinter’spoweron.Thepowerswitchishere,OK?Ms.Wang:Uh-uh.Ms.Li:Next,openthemenuforPrint.Ms.Wang:Yes,I’vegotit.Ms.Li:Thensetthepagenumberandthenumberofcopies.Ms.Wang:WhatifIwanttwocopiesofthefile?Ms.Li:Then,clickthenumberofcopies,that’s2inyourcase.Andhereitis.Gotit?Ms.Wang:Yes,Ithinkso.CanItrynow?Ms.Li:Ofcourse...Howdoyoufeelaboutusingthisnewsystem?Ms.Wang:I’mprettycomfortablewithit.Thankyou.Ms.Li:You’rewelcome.BackUnit|FourActOutHereisagroupofshortdialogues.Followtheexamplesandmakemoreconversationswithyourpartner.Unit|FourUnit|FourBackUnit|FourPutinUse1Imagineyourcompanyhastohiresomenewemployees.Everyemployeehastobetrainedbeforebeingputintoworkpositions.YouandBillarediscussingthetrainingprogramme.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.You:Hi,Bill,mayIdiscussthetrainingprogrammewithyou?Bill:Sure,comein.Haveaseat,please.What’stheproblem?You:Nowwe’regoingto1______________________(聘用更多人员).Oneproblemwehavehereis2__________________________________________________(由谁来培训和监管新员工).Thesedays,we’reabitshorthanded,anditcostsalottotrainnewemployees.Bill:Whatkindoftrainingareyougoingtooffer?You:Twoweeks’trainingwithanadditionalweekforeachnewemployeeworkingunderasupervisor.3_________________________________________________________________________________________(培训一个员工上岗独立工作一般要花3周时间).Butinthelastweek,theproductivityofthesupervisorusuallydropsby50%.Normally,ittakesthreeweekstotrainanemployeebeforehe/shecanworkonhis/herownhire/employmorepeoplewhowilltrainandsupervisethenewemployeeswehireUnit|FourBill:That’swhereyou’rewrong:4_________________________(培训班时间过长).Nowadays,almostalloperationsarecomputerized.Itmightbepossibletoreducethetrainingtimewiththehelpofthecomputer.You:5__________________________________________________________________________________________________(多数新员工根本不懂计算机，因此教他们使用计算机也需要时间).Sothetrainingtimecan’tbereduced.Bill:Thenwhydon’tyouchangetogroupsupervision,withonepersonsupervisingthewholegroup?6_____________________________________(这种方式可以缩短培训时间)andfreeyoursupervisors.ThatwayyoucancutdownthetrainingtimethetrainingsessionsaretoolongButthenewemployeesdon’tknowanythingaboutthecomputeranditalsotakestimetotrainthemtousethecomputerUnit|FourYou:Pleasesitdown,Mr.Wang.Iwouldliketogiveyousomeinformationonthesecuritysysteminourhotel,1________________________________.(主要是关于防火和办公室安全。)Employee:Thankyou.You:Alltheroomsareequippedwithsmokesensors,2___________________________________________________.(并由自动喷水系统控制。)Employee:MayIknowifthepipesofthesprinklersystemareinthebasement?You:Yes,theyare.3__________________________.(讲解完毕我就带各位到处看看。)Employee:Bytheway,whereistheexit?You:Thereis4_________________________________________.(在每个楼层走廊的两端都有安全出口。)Employee:Whatifanythingurgenthappensintheelevator?You:5________________________________________________.(你可以拨打电梯电话上的应急号码。)2ImagineyouareasecurityofficerfromSecurityDepartment.Youar