电子商务系统的协同智能化模型探讨

GlorioussunschoolofBusiness&Management,DonghuaUniversity电子商务系统的协同智能化模型探讨ExploringIntelligentandCollaborativeModelforE-BusinessSystem汤兵勇教授BingyongTang,Professor上海联合电子商务研究所所长DeanofShanghaiJointE-CommerceResearchInstitute东华大学-IBM电子商务学科发展中心主任DirectorofDonghuaUniversity--IBMDevelopmentCentreofE-CommerceGlorioussunschoolofBusiness&Management,DonghuaUniversityschedule„一引言Introduction„二相关领域的研究背景RelatedResearch„三电子商务的协同智能化模型IntelligentandcollaborativemodelforE-Businesssystem„四、资源与性能的双向协调控制CollaborativecontrolofresourceandperformancesubsystemGlorioussunschoolofBusiness&Management,DonghuaUniversity一引言Introduction„1.1电子商务系统协同智能化的意义MeaningofintelligentandcollaborativecontrolforE-Businesssystem„1.2电子商务协同自适应系统AdaptivecollaborativesystemofE-Business„1.3协同自适应网站的功能MainfunctionsofadaptivecollaborativewebsystemGlorioussunschoolofBusiness&Management,DonghuaUniversity1.1电子商务系统协同智能化的意义MeaningofintelligentandcollaborativecontrolforE-Businesssystem(1)„1知识经济与服务科学的发展DevelopmentofKnowledgeEconomyandServiceScientific„2网络复杂性不断提高Complexityofcomputernetwork„3电子服务的人性化PersonalizationofE-ServiceGlorioussunschoolofBusiness&Management,DonghuaUniversity1.1电子商务系统协同智能化的意义MeaningofintelligentandcollaborativecontrolforE-Businesssystem(2)„4协同系统性能的最优化Performanceoptimizationofcollaborativesystem„5企业电子商务应用纵深发展DeeplydevelopmentofE-BusinessapplicationinenterpriseGlorioussunschoolofBusiness&Management,DonghuaUniversity1.2电子商务协同自适应系统AdaptivecollaborativesystemofE-Business„数据采集与预处理系统Datacollectionandpretreatmentsubsystem„数据仓库与数据挖掘子系统Datawarehouseandminingsubsystem„控制子系统Controlsubsystem„评价子系统EvaluationsubsystemGlorioussunschoolofBusiness&Management,DonghuaUniversity1.3协同自适应网站的功能Mainfunctionsofadaptivecollaborativewebsystem„1通过自学习得到用户访问模式self-learningofusers’accessingpatterns„2提出页面或商品推荐和性能优化建议recommendationofpersonalizationwebpage,goodsandoptimizationadvice„3控制与调整controlandmodification„4根据评价结果不断完善improvementaccordingtoevaluationresultGlorioussunschoolofBusiness&Management,DonghuaUniversity二相关领域的研究背景RelatedResearch„2.1基于Web挖掘技术的自适应网站研究ResearchonadaptivewebsitebasedonWebMining„2.2Web挖掘研究ResearchonWebMining„2.3电子商务系统性能优化研究Researchonperformanceoptimizationofwebsystem„2.4WebQoS控制研究ResearchonWebQoScontrolGlorioussunschoolofBusiness&Management,DonghuaUniversity2.1基于Web挖掘技术的自适应网站研究ResearchofadaptivewebsitebasedonWebMining„1使电子商务网站达到更高的客户满意度Highercustomersatisfaction„2大大提高企业网络经营的效率Higherefficiencyduringonlineoperation„3提高市场竞争力CompetitionpowerGlorioussunschoolofBusiness&Management,DonghuaUniversity2.2Web挖掘研究ResearchofWebMining„KDD（KnowledgeDiscoveryinDatabase)„KDW（KnowledgeDiscoveryinWeb)GlorioussunschoolofBusiness&Management,DonghuaUniversity2.3电子商务系统性能优化研究Researchofperformanceoptimizationofwebsystem„电子商务性能模型PerformanceModelofe-Businesssystem1系统级模型Systemmodel2组件级模型ComponentmodelGlorioussunschoolofBusiness&Management,DonghuaUniversity2.4WebQoS控制研究ResearchofWebQoScontrolWeb应用的推广ExtendofwebapplicationHTTP请求的爆炸性增长BurstincreaseofHTTPrequest服务器超载OverloadofserversGlorioussunschoolofBusiness&Management,DonghuaUniversity三电子商务的协同智能化模型IntelligentandcollaborativemodelforE-Businesssystem„3.1协同智能化模型的学术思想TheoryBasicofIntelligentandcollaborativemodel„3.2协同智能化模型的主要内容ModelsofIntelligentandcollaborativecontrolGlorioussunschoolofBusiness&Management,DonghuaUniversity3.1协同智能化模型的学术思想(1)TheoryBasicofIntelligentandcollaborativemodel„依据复杂大系统控制理论Accordingtocontroltheoryofcomplexlarge-scalesystem„运用智能计算方法Applyingthemethodsofintelligentcomputing„结合计算机网络技术CombiningwiththetechnologyofcomputernetworkGlorioussunschoolofBusiness&Management,DonghuaUniversity„系统地探讨一类协同型智能化商务网站的大系统管理控制算途径ThecontrolapproachofatypeofIntelligentcollaborativeE-businesssystemisdiscussed„从而建立一系列相应的集成化协调模型与实施操作方法Asetofintegratedmodelisproposed3.1协同智能化模型的学术思想(2)TheoryBasicofIntelligentandcollaborativemodelGlorioussunschoolofBusiness&Management,DonghuaUniversity3.2协同智能化模型的主要内容ModelsofIntelligentandcollaborativecontrol„1协同电子商务系统的自适应预测模型Adaptivepredictmodel„2协同系统的调度机制和优化控制模型Requestscheduleandperformanceoptimizemodel„协同系统的自适应度评价体系和模型Evaluationsystemandmodelofadaptiveness„通用性自适应代理软件的结构模型ArchitectureofgeneraladaptiveagentGlorioussunschoolofBusiness&Management,DonghuaUniversity四、资源与性能的双向协调控制collaborativecontrolofresourceandperformance„4.1资源与性能子系统的双向制约Theresourceandperformancesubsystemsarerestrictedbyeachother.„4.2电子商务系统多级双向控制模型Multilevelhierarchicalcontrolmodelofelectronicbusinesssystem„4.3资源子系统变量分析Variableanalysisofresourcesubsystem„4.4性能子系统变量分析Variableanalysisofperformancesubsystem„4.5资源与性能的自适应协调控制adaptivecollaborativecontrolofresourceandperformanceGlorioussunschoolofBusiness&Management,DonghuaUniversity4.1资源与性能子系统的双向制约Theresourceandperformancesubsystemsarerestrictedbyeachother„一方面，电子商务系统的性能提高需要占用大量系统资源Ononehand,thesystemshouldprovideenoughresourcesforprocessingburstrequeststogainhigherperformance.„另一方面，系统资源不节制消耗将导致系统整体性能下降Ontheotherhand,thelimitedresourceofwebsystemwouldresultinlowerperformanceifitwereusedwithoutplanning.GlorioussunschoolofBusiness&Management,DonghuaUniversity4.2电子商务系统多级双向控制模型Multilevelhierarchicalcontrolmodelofelec