CMMI-SVC-V1.3-PA-Description

目的SP1.1实例工作产品SP1.2实例工作产品SP1.3实例工作产品SP1.4实例工作产品1.生命周期阶段LifecyclephasesSP1.5实例工作产品1.任务和工作产品的规模和复杂度Sizeandcomplexityoftasksandworkproducts2.估计模型Estimatingmodels3.属性估计Attributeestimates定义那些在计划工作量范围内的生命周期阶段。Definelifecyclephasesonwhichtoscopetheplanningeffort建立工作产品和任务属性的估计EstablishEstimatesofWorkProductandTaskAttributes定义生命周期阶段DefineLifecyclePhases估计工作范围EstimatetheScopeoftheWork基于估计原理为估计工作产品和任务的工作量和成本。Estimateeffortandcostforworkproductsandtasksbasedonestimationrationale.1.估计原理Estimationrationale2.工作量估计Effortestimates3.成本估计CostestimatesSG2开发工作计划DevelopaWorkPlan估计工作量和成本EstimateEffortandCost建立和维护服务战略。Establishandmaintaintheservicestrategy1.服务战略Servicestrategy建立顶层WBS，估计工作范围。Establishatop-levelworkbreakdownstructure(WBS)toestimatethescopeofthework.1.任务描述Taskdescriptions2.工作包描述Workpackagedescriptions3.WBS建立和维护工作产品和任务属性的估计。Establishandmaintainestimatesofworkproductandtaskattributes.工作策划（WorkPlanning）SG1建立估计EstablishEstimates建立服务战略EstablishtheServiceStrategy建立和维护定义工作活动的计划。toestablishandmaintainplansthatdefineworkactivities.建立和维护工作计划参数的估计。Estimatesofworkplanningparametersareestablishedandmaintained.建立和维护工作计划，以作为管理工作的基础。AworkplanisestablishedandmaintainedasthebasisformanagingtheSP2.1实例工作产品SP2.2实例工作产品SP2.3实例工作产品SP2.4实例工作产品SP2.5计划数据的管理。Planforthemanagementofdata.计划执行工作所需要的知识和技能。Planforknowledgeandskillsneededtoperformthework.计划执行工作的资源。Planforresourcestoperformthework.识别风险IdentifyRisks1.进度Schedules2.进度依赖Scheduledependencies3.预算Budget建立预算和进度EstablishtheBudgetandSchedule1.Workpackages工作包2.WBStaskdictionary工作任务字典3.Staffingrequirementsbasedonworksizeandscope基于工作规模和范围的人员配备需求4.Criticalfacilitiesandequipmentlist1.关键设施和设备清单5.过程和工作流程定义和图表Processandworkflowdefinitionsanddiagrams6.工作管理需求清单Workadministrationrequirementslist7.Statusreports状态报告计划需要的知识和技能PlanNeededKnowledgeandSkills1.识别的风险Identifiedrisks2.风险影响和发生概率Riskimpactsandprobabilityofoccurrence3.风险优先级Riskpriorities1.计划数据管理PlanDataManagement计划资源PlantheResources1.数据管理计划Datamanagementplan2.管理的数据的总清单Masterlistofmanageddata3.数据内容和格式描述Datacontentandformatdescription4.对采购者和供应商的数据需求的清单Listsofdatarequirementsforacquirersandsuppliers5.隐私的需求Privacyrequirements6.安全性需求Securityrequirements7.安全规程Securityprocedures8.数据检索、复制和分发的机制Mechanismsfordataretrieval,reproduction,anddistribution9.数据收集的进度Scheduleforthecollectionofdata10.将要收集的数据列表Listofdatatobecollected建立和维护预算和进度。Establishandmaintainthebudgetandschedule.识别和分析风险。Identifyandanalyzerisks实例工作产品SP2.6实例工作产品1.利益相关者参与计划StakeholderinvolvementplanSP2.7实例工作产品SP3.1实例工作产品1.影响工作的计划的评审记录RecordofthereviewsofplansthataffecttheworkSP3.2实例工作产品1.已修改的方法和相应的估计参数Revisedmethodsandcorrespondingestimatingparameters2.重新协商的预算Renegotiatedbudgets3.已修改的进度Revisedschedules4.已修改的需求清单Revisedrequirementslist5.重新协商的利益相关者协议RenegotiatedstakeholderagreementsSP3.3实例工作产品从相关的利益相关者那里获得对执行和支持计划实行的承诺。Obtaincommitmentfromrelevantstakeholdersresponsibleforperformingandsupportingplanexecution.建立和维护全部工作计划。Establishandmaintaintheoverallworkplan.1.全部的工作计划Overallworkplan评审所有影响工作的计划来理解工作承诺。Reviewallplansthataffecttheworktounderstandworkcommitments.调整工作计划以协调有效性和估计的资源。Adjusttheworkplantoreconcileavailableandestimatedresources.计划已识别的利益相关者的参与。Plantheinvolvementofidentifiedstakeholders.计划利益相关者的参与PlanStakeholderInvolvement建立工作计划EstablishtheWorkPlanSG3获得对计划的承诺ObtainCommitmenttothePlan1.技能需要的库存Inventoryofskillneeds2.人员配给和新的雇用计划Staffingandnewhireplans3.数据库Databases(e.g.,skills,training)4.培训计划Trainingplans1.记录的承诺请求Documentedrequestsforcommitments2.记录的承诺Documentedcommitments评审影响工作的各种计划ReviewPlansThatAffecttheWork协调工作和资源一致性ReconcileWorkandResourceLevels获得计划承诺ObtainPlanCommitment建立和维护对工作计划的承诺。Commitmentstotheworkplanareestablishedandmaintained.1.记录的承诺请求Documentedrequestsforcommitments2.记录的承诺Documentedcommitments子实践1.识别服务的目标和打算提供的能力。Identifytheobjectivesoftheserviceandthecapabilitiesitintendstoprovide.2.识别用于达到目标或提供能力的方法。Identifytheapproachusedtoachievetheobjectivesorprovidethecapabilities3.记录业务报酬。Documentbusinessconsiderations4.识别主要资源需要。Identifymajorresourceneeds5.识别将在服务中扮演主要角色的利益相关者。Identifystakeholdersthatwillplaymajorrolesintheservice.6.识别将要使用的协议类型Identifytheagreementtypestobeused7.识别风险和怎样将这些风险分配给各方面的利益相关者。Identifyrisksandhowthoseriskscanbeallocatedtovariousstakeholders.8.识别在服务中用于维护安全和保安的方法。Identifytheapproachusedtomaintainsafetyandsecurityintheservice9.与高层管理者一起评审服务战略并获得他们的同意。Reviewtheservicestrategywithseniormanagementandobtainitsagreement10.必要时，修订服务战略。Revisetheservicestrategyasnecessary子实践1.基于服务战略开发WBS。DevelopaWBSbasedontheservicestrategy.2.为任务、职责及将指定的进度的估计定义足够详细的工作包。Definetheworkpackagesinsufficientdetailsothatestimatesoftasks,responsibilities,andschedulecanbespecified.3.识别将从外部获取的产品和产品组件。Identifyproductsandproductcomponentstobeexternallyacquired4.识别将要复用的工作产品。Identifyworkproductstobereused子实践1.使用适当的方法来决定将要用于估计资源需求的工作产品和任务的属性。Useappropriatemethodstodeterminetheattributesoftheworkproductsandtaskstobeusedtoestimateresourcerequirements2.估计工作产品和任务的属性。Estimatetheattributesofworkproductsandtasks子实践子实践1.收集模型或历史数据用来将工作产品和任务的属性转变为工时和成本的估计。Collectmodelsorhistoricaldatatobeusedtotransformtheattributesofworkproductsand