您好,欢迎访问三七文档
当前位置:首页 > 行业资料 > 酒店餐饮 > 跨文化交际实用教程胡超编著Unit-5
Unit5NonverbalCommunication2Bodylanguage4Thedefinition1Timelanguage2Spacelanguage3Paralanguage5ObjectivesActoutthefollowingideas:Me?Stop.No.Comehere.I’mfull.It’ssmellyhere.Idon’tknow.Goaway.Ican’thearit.Iamsurprised.Weshareasecret.Everythingisfine.I’mwarningyou.Ifeelembarrassed.Icannotbelievethisnonsense.Oops,Iforgotit.Actoutthefollowingideas:TrueorFalseVerballanguagecouldalwaysbeexpressiveenoughtorevealwhatonethinks.Nonverballanguageonlyincludesone’sfacialexpressions,andotherbodymovements.Ifonebearsnoillwill,allhisbehaviorwillbeaccepted.TrueorFalseWedon’tneedtobecarefulwithourposeorgesturesinfrontofourfamiliarbusinesspartners.Sometimesitismoredifficultforpeopletoclearupthemisunderstandingcausedbyimproperusingofnon-verballanguages.Nonverbalcommunicationismoreaccurate,honestthanverbalcommunication.TrueorFalseItisrudepointingtosomeonewiththeindexfingerinmostcultures.Crossedarmssignalafriendlyposition.WhenridingaloneinataxiinAustralia,itisconsideredpolitetositinthefrontseatwiththedriver.InmanypartsoftheMiddleEastandAsiathelefthandisconsidereduncleananditisrudetoeat,greetandtouchotherswiththishand.CaseStudy1.Ishegentleman-like?Xiaomei,asummerstudentfromChina,isstudyingintheUniversityofNottingham.OnedaywhenshewasvisitingNewsteadAbbey,shecameacrossaBritishmanatanarrowstair.Thestairisverynarrowandonlyallowsonepersontogocomfortably.Iftwopersonswalkonitsimultaneously,theycannotavoidhustling.Xiaomeiwasatthefootstepandabouttogoupstairswhilethatmanwasabouttogodownstairs.Xiaomeisteppedonthestairafterthinkingtwice,andthemanstoodattheothersidewaitingforhertopass.Shewasimpressedbytheman’sgentility,andsaid“thankyou”whilepassinghim.Aftercomingbackfromthevisiting,shetoldthistoherBritishteacherasanimpressiveexperience.Buttohersurprise,herteacherjustsmiledandsaidnothing.Xiaomeiwasconfused,andthensherememberedthestrangeexpressiononthemanwhenshelookedup.Ishegentleman-likeornot?Discussion:WhydidthemanwaituntilXiaomeiwentupstairs?Doyouthinkthatmanjustwantedtobeagentleman?CaseStudy2.:Issmilingalwaystherightthing?PeteristhegeneralmanagerofanAmericancompanyinChina.Recently,ChenJun,oneoftheChinesemanagersmadeamistakeatworkthatcauseddifficultiesthatrequiredaconsiderableefforttofix.ChenJunwasveryupsetaboutwhathadhappenedandcametoPeter’sofficetomakeanapology.Withasmileonhisface,hesaid,“Peter,I’vebeenveryupsetaboutthetroubleI’vecausedtothecompany.I’mheretoapologizeformymistake.I’mterriblysorryaboutitandIwantyoutoknowthatitwillneverhappenagain.”HelookedatPeterwiththesmilehehadbeenwearingsincehewalkedintotheoffice.Peterfoundithardtoaccepttheapology.HelookedatChenJunandasked,“Areyousure?”ChenJungaveagoodyeswhilesmiling.Still,Peterdidn’taccepttheapologyandsaidangrily,“Youdon’tlooksorryatall.Ifyou’rereallysorry,howcouldyoustillsmile?”ChenJun’sfaceturnedquitered,standingtheredumbfounded.Discussion:1.WhydidChenJunwearasmilewhenhemadetheapology?2.DoyouthinkitreasonablethatPeterbecamesoangrywithChenJun?Whyorwhynot?3.Whatarethedifferentinterpretationsofasmilebythetwopeopleinvolvedinthissituation?CaseStudy3.Doestheinvitationsaythedinnerbeginsat7?HarryisaU.S.managerwhointendedtonegotiateacontractwithaMexicanfirm.OnhisfirsttriptoMexico,hewasinvitedtoadinnerpartybyhisMexicancounterpart.Sincetheinvitationindicatedthatcocktailswouldbeginat7p.m.,Harryarrivedpromptlyatthattime.Hishostseemedsosurprised,andnooneelsehadarrived.Harryfeltveryembarrassed.Peoplebeganarrivingabout8p.m.Harryknewhehadreadtheinvitationcorrectlybutfelthehadgottenoffabadstart.Discussion:Whywastherenoone,exceptHarry,whoarrivedontime?Whatdoyouthinkistheprobleminthiscase?WhatadvicewouldyouhavetogiveHarry?Case6GestureIssuesofSomeFamousFiguresWhatcanwelearnfromthiscase?Howabouta“V”withthebacktowardstheaudience?Is“OK”alwaysoktopeopleallovertheworld?1Itmeanszero.234Itmeansmoney.It’sasignalthatyouareinsultingpeople.InEnglish-speakingcountriesInFranceInBrazilInJapan/SouthKoreaItmean“Ok”,“fine”or“yes”.Mr.CohenisanexpatriateteacherfromtheUnitedStatesteachinginauniversityinChina.Helikestoconducthisclassinaverycasualway.HeinvariablywearsjeansandaT-shirtandsitsontheteacher’sdeskwithhislegsstretchedoutandhistwofeetrestingontheedgeofthestudent’sdeskinfrontofhim.Oncetheseniorteacherresponsibleforteachingaffairsspoketohimabouthisveryinformalpostureinclassandtoldhimthatitwasnotacceptable,Mr.Cohenwasannoyedatthiscriticismashefeltthatbyactinginthiswayinclasshewouldhelpstudentstorelaxmoreandbereadytotalkmore.Discussion:1.AsanEnglishmajorstudent,whatdoyouthinkofthepostureadoptedbyMr.Coheninclass?2.WhatdoyouthinkofhisviewthatthiswouldencouragestudentstotalkmoreandprofitmorefromtheoralinteractionwithanativespeakerofEnglish?CaseStudy4.PostureintheclassroomWhatisnonverballanguage?NVCisaprocessinwhichcommunicatorsusethenaturalfeaturesoftheirbodiestodeliverinformationandexpressspecificmeaningtotheothercommunicator.Nonverbalcommunicationisthecommunicationwithoutwords.StudyAreasChronemicsProxemicsKinesicsParalanguageCharacteristicsThecharacteristicsofnonverbalcommun
本文标题:跨文化交际实用教程胡超编著Unit-5
链接地址:https://www.777doc.com/doc-5300865 .html