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应用文投诉信一、题型特点与写作思路1、题型特点投诉信是写信人对产品或服务表示不满的信件。常用于消费者的利益受损、正常生活和工作受到干扰等令人伤脑筋的事情。写投诉信时,要注意写明投诉原委,用词要恰当。2、写作思路第一步:表明投诉原因第二步:列举抱怨的具体问题,并说明问题带来的后果。第三步:提出合理的建议二、投诉信常用词汇与套用句型一定要背下来的词汇Complainv.投诉Disappointmentn.失望Ashamedadj.惭愧的Dissatisfactionn.不满Investigatev.调查Explanationn.解释一定要背下来的套用句型1、Iamwritingtoyoutocomplainabout...我写信向你投诉。。。2、Iwishtoexpressmydissatisfaction/disappointmentabout...我想表达我对___的不满/失望3、Ibelieveyouwilltakemycomplaintsseriouslyand...我相信你会认真对待我的投诉,并且。。。4、Ihopeyouwillgivedueattentiontothismatter.希望你能对此事给予足够的重视。5、Ihopeyouwillkindlyinvestigate...我希望你对____进行调查。6、Toremedythematter,isuggestmakingthefollowingchanges.为了补救这个问题,我建议做出以下改变三、模板Dear___,Iamwritingtocomplainabout____.I’mwritingthislettertonotifyyouaboutaproblemiamhavingwith____.Thereasonformydissatisfactionis____.Firstofall,____.Second/Inaddition,____.(Third,____.)What’smostunacceptableisthat____.Franklyspeaking,thisistheworstexperienceihaveeverhad,andiwouldliketohavethismattersettledby____.Thankyouforyourconsideration./Ilookforwardtoyouearlyreply.Sincerelyyours,_________
本文标题:高考英语投诉信
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