雇员工作绩效结构模型构建与实证研究-韩翼

105200710JOURNALOFMANAGEMENTSCIENCESINCHINAVo.l10No.5Oct.2007¹韩翼1,廖建桥2,龙立荣2(1.,430074;2.,430074):雇员工作绩效在概念和评估上有不同的方法,但由于多元化概念和评估方法使得对其累积的研究效应的解释变得困难.先前的工作绩效研究还没有证实工作绩效能够被区分为四种成分.本研究超越于现存的工作绩效文献,通过施测,1453份调查数据的因素分析方法显示,工作绩效被显著地划分为四个分离的结构:(1)技术核心(任务绩效);(2)公民气候(关系绩效);(3)学习过程(学习绩效);(4)创新行为(创新绩效).本研究的目的就是提出并证实雇员工作绩效的四维结构模型.:工作绩效;任务绩效;关系绩效;学习绩效;创新绩效:B849;C93;F240:A:1007-9807(2007)05-0062-160,,[1].,.,:;;;.,.,,,[2].,,).(beliefs)(mission).,(con-textualperformance)[3].,,.,,.,,.,..,[4].,,.(citizenshipclimate),,,.,,.¹:2005-10-08;:2007-07-02.:(70572036).:(1970)),,,,.Emai:[e-mail]11.1(set).,CampbellConwayMurphy[4].,..,Fleishman..Fleishman,(behaviordescrip-tion)[5].,/,0.BormanMotowidlo..:;;;;.,,,,.,,[6].BormanMotowidlo.KatzKahn:[7],Welbourme[8],Murphy[9].Campbell..Dyne,,[10].WilliamsAnderson,.,OcReillyChatman,,,OcReillyChatman7,./0/0.0164,,[11].BefortHattrup9,(4)(3)(2)[3].BormanMotowidlo,.,,,..,.().,(),,..1.2,;,,.)63)5:,:,;;;;[12].,.:.,[13,14].BormanMotowidlo,,,))),,.:,,.,.,,[14].,,,.,BormanMotowidlo,,.,.,,.,,.,..,/-0/--0.,/-0/--0,.Murphy,()/0.,;()/0,.,,().,.,,.,,.,,[4,15].(postindustrialworkplace),,,.,,.,,,(relativedeprivation),.)64)200710,;,))).,.1.3,.,.,,...,,..,LondonMone,1..,.,,.,,,.,[12].,,,./0.,.,,,,..,.,,,..,[16]º.º,#..,.1.Fig.1Amodelofcontinuumlearning,.),.,./0.(distalperformancecapability),.,,,,,.,.,,.,LondonMone:;;;.1)65)5:.,.,,,.(so-cialskill),[17].LondonMone,.:;;.HeskethNeal,)))[12].1Table1Amodelonlearningperformance(,)()1.4/0,/0[18].,/0,,,.,.,,,[19~22].,,.,/0[23].,,.[24-27],,Pulakos,JanssenVanYperen,[24-27].Kirton-,,.,,[28~30].,,.,.,.,.:.,,.,.,(),().,Amabile,)66)200710.))).,/0)))[19~22].Amabile,ScottBruce,.,ScottBruce,,))),(adopted).,)))(acoalitionofsupporters),[31].ScottBruce,Janssen,.:(generation)(promotion)(realization)..,.2»»,(),,,.,.7,1000,,,13.,.Fig.2Aresearchframeworkforemployeejobperformance,,2.,.,BormanMotowidlo,4,.,LondonMone,,,.,JanssenVanYperen,KatzKahn,.JanssenVanYperen,:(ideasgenera-tion)(ideaspromotion)(ideasrealization),,,.22.1,WilliamsAnderson[11]BormanMotowidloBefortHattrup.WilliamsAnderson(7)3:/0;/0;/0,.BefortHattrup,/,BefortHattrup.BormanMotowidlo,14.LondonMoneHeskethNeal.,,,7.JanssenVanYperen,KatzKahn,)67)5:,8[4],,,:1),,.,.,,(criticalincidents).,,,.,MP3.,,:¹();º;».,22,237.2)()(items).1127,,,152.3);,,,2287(36.7%),62.3%(76)107(70.4%).4).,107.,,2.,,,,.,.5).¼,.,,99,77.6).,,.,,,.77,.,37,52.2Table2Thedefinitionofemployeejobperformance,,,,.,,,,().)68)200710¼,,.,,,,.Campbell(1990).,,,.Hunt(1996)(genericworkbehavior).Viswesvaran&Ones(2000)SAO,,SAJ,PSOPSJ.PSJ,,,,,.2.2.10147,8,39.,Likert.1/0,5/0.,.,,,8(2,33)3,,,.,,200,129,6415%.,.---4,,39.32.:..,.(MissingData),[32]½.,,1453.3.3,(),.,.3Table3Demographicinformation(N=1453)62943.3%109775.5%82456.7%35624.5%86059359.2%40.8%2020,2323,2626,2929,3232,3535,3838,4141,4444,484885633331124015782478347890.6%3.9%22.9%21.4%16.5%10.8%5.6%3.2%5.7%3.2%6.1%11,33,55,77,99,1111,1313,1515,1818,222211631628514812310275468371898.0%21.7%19.6%10.2%8.5%7.0%5.2%3.2%5.7%4.9%6.1%25534167018717.5%23.5%46.1%12.9%31584065394192.1%4.0%27.9%37.1%28.8%)69)5:½,Likert1,2,3,4,5..,,1=,,,,.3.139,,Alpha01844,01816,,3.,0170,3,0170,.0170,[33].3.2.,,.5,4,61.6%,.4Table4Reliabilityanalysis-scale(ALPHA)ofemployeejobperformance0.9310.840140.7310.780100.7580.76870.9050.7588()0.8440.816395(N=1453)Table5Resultsofvarimaxrotatedfour-componentmatrixonjobperformanceCPTPIPLP1.,.0.6042.,.0.7623..0.8254..0.8405..0.7866..0.7947..0.8048..0.7169.,,.0.71610..0.62111..0.84812..0.80313..0.78614..0.80515..0.58716..0.85017..0.88518..0.89619.().0.85920..-0.80321..-0.81722..0.86223..0.88824..0.69525..0.66526..0.79527.,,.0.77128..0.775)70)2007105CPTPIPLP29..0.82430.,.0.81331..0.78632..0.74933.,,.0.87334..0.85935..0.81536..0.59037.()0.81138..0.59139..-0.77021.6%16.8%12.2%11.0%21.6%38.4%50.6%61.6%:¹0.50,/)0.ºCP),TP),IP),LP).4,,.5,,0.50.21.6%16.8%12.2%11.0%,61.6%,.,:,:0.3280.5180.3160.267(p0101),,014030114801233011150125401259.,39:.6(N=1453)Table6DescriptivestatisticsandPearsoncorrelationsamongthevariables3.3490.778)3.3440.7580.403**)3.3930.8450.148**0.115**)3.4290.7370.233**0.254**0.259**)3.3980.7710.518**0.328**0.267**0.316**)**p0.01(),**p0.05(),.,.6,1,R201243.2,2110%;3,1717%;4,1819%.,,8119%.,)71)5:,.7(N=1453)Table7Resultsofhierarchalregressionanalysis:1vR20.2432vR20.2103vR20.1774vR20.189R20.819B0.3080.2350.1410.201**p0.01(),**p0.05()5,,.,.,.,,.(howtodo),(whytodo).,,.,:,.#:.#,,[34].,,.,.,,,[35~38].#,.:,,[39],))).191256,KatzKahn,.KatzKahn,[40,41].,,.JanssenVanYperen(p0.05,r=0.17),..,[42,43].,:()()()(),3..,.,,,.,,,,...,R20.17,.VanScotterMotowidlo[44],.,(),-.,.,[45].)72)200710,.,))).[12],,,,/0.,,,,,.3Fig.3Anintegratingmodelofjobperformance,.LondonMone,Pulakos,[46]..,.,,.,.,)))))).,,.4.,,,,.,.,..,,;,,,/0)))/0(relativedeprivation),,[47].,.,.4Fig.4Thedmiensionoflearningperformanceandtheprocessoftransfer.,,.BommanMotowidlo,)73)5:[48].,;,))),;;;.,,.,,,.,.,.,,,,.,,,.,.,,.,.,,,,.,,.,,.(includ-ed),,.,,.,BormanMotowidlo.,PulakosJanssenVanYperen.,,.,:(1).,,..(2).,,.,.,.,.,[45].(3)