跨文化案例1

CaseStudyAgeandStatusCaseStudy2PraisingJapaneseinPublicWorkplaces（在工作场所当众表扬日本人）琼斯先生（美国经理）当众表扬苏琦木拓（日本员工）工作做得很棒，本以为苏琦木拓会高兴的接受，却不料…..Casedescription:American:Mr.Sugimoto,Ihavenoticedthatyouaredoinganexcellentjobontheassemblyline.Ihopethattheotherworkersnoticehowitshouldbedone.Japanese:(Heisuneasy).Praiseisnotnecessary.Iamonlydoingmyjob.(HehopesotherJapaneseworkersdonothear.)American:Youarethefinesse,mostexcellent,dedicatedworkerwehaveeverhadattheJonesCorporation.Japanese:(Heblushedandnodshisheadseveraltimes,andkeepsworking.)American:Well,areyougoingtosay“thankyou,”Mr.Sugimoto,orjustremainsilent?Japanese:Excuseme,Mr.Jones…MayItakeleaveforfiveminutes?American:Sure.(HeisannoyedandwatchedSugimotoexit).Ican’tbelievehowrudesomeJapaneseworkersare.Theyseemtobedisturbedbypraiseanddon’tansweryou…justsilent.1.WhywastheconversationbetweenMr.JonesandMr.Sugimotonotsopleasant?2.Whydidtheyhavesuchdifferentreactionstowardspraisinginpublicworkplaces?3.IfyouwereMr.Sugimoto,wouldyouacceptpraisefromMr.Jonesinpublicworkplaces?4.IfyouwereMr.Jones,howwouldyoudealwiththesituationmoreappropriately?分析1.becauseoftheculturaldifferences2.Americanslikeencouragement,theywillspeakwhattheythink.theyarequiteopen;whilejapanesearemorepreserve3.maybenot.becauseitwasnotcommonforjapanesetoacceptpraiseinpublicplaces,includingme.butifiwaspraisedinprivateplaces,iwouldacceptandthankMr.Jones.4.praiseMr.Sugimotoprivately