Making-a-telephone-call-ppt

2020/6/111Makingatelephonecall2020/6/112Importantwordsavailable可得到的getthrough打通了dial拨号pinnumber密码dialtone拨号音message口信publicphone公用电话beengaged占线fax传真hangup挂机receiver话筒operator接线员phonebooth电话亭callback回电transfer转移extension分机mobiletelephone手机SMS短信landline座机电话phonecard电话卡busysignal忙音voicemessage语音信息phonebook电话本2020/6/113Telephoningstarkey星号键callingcard电话卡mobile/cellphone手机hashkey井号键office/homenumber办公室/住宅号码country/areacode国家/地区代码(e.g+86/+44/+237)publicphone公用电话prankcall恶作剧电话longdistancecall长途电话speakerphone免提电话answeringmachine录音电话localcall本地电话returnacall回电automaticredial自动拨号2020/6/114Telephoninganswerthephone接电话make/placeacall打电话hangup挂断thelineisengaged线路忙callsomeoneback给某人回电话getthroughtosomeone接通某人leave/takeamessage留言onthephone在打电话UsefulExpressionsCanIaskwhoiscalling,please?请问您是哪位?Ihadmyphonestolen.我手机被偷了。IsBobthere?鲍勃在吗?CouldIspeaktoJamesplease?请问詹姆斯在吗?2020/6/115TelephoningSorry,he’sjustgoneoutforlunch.对不起,他刚刚出去吃午饭了。I’llputyouthrough.我帮你接通电话。Ihadtochangemynumber.我得换电话号码。Let’sswapnumbers.咱们交换一下号码吧。Carrietoldmetosayhello.凯莉让我代她问好。Ineedtorechargethebattery.我的电池需要充电了。That’salongdistancecall.那是长途电话。Shejusthungupstraightaway.她立刻把电话挂断了。2020/6/116TelephoningShallwejustbooktheticketsoverthephone?我们能不能电话订票?Sorry,there’snoanswer.Whodidyouwanttospeakto?对不起,没人接。你想打给谁?It’sok.I’llcallbacklater.没关系,我过一会儿再打。Imightgiveyouaringovertheweekend.周末我给你打电话。Doyouwanttoleaveamessage?请问您需要留言吗?Goodmorning,I’dliketospeaktothemanager,please.早上好,我想和主管通话。I’llgiveyouacalltomorrowandwecantalkaboutitthen.我明天给你打电话咱们再商量这件事。I’mafraidheisn’tavailableatthemoment.恐怕他正忙着现在抽不出时间,其他人可以。Cananyoneelsehelpyou?帮你吗?2020/6/117TelephoningDialogue1L(Leah)N(Nathaniel)L:Hello,thisistheInternationalStudentOffice.MynameisLeah.HowmayIhelpyou?N:I’dliketospeaktotheMs.Collins,please.L:Ok.CanIaskwhoiscalling,please?N:ThisisNathanielBrown.2020/6/118TelephoningL:Andwhatisyourcallregarding?N:I’dliketotalktoheraboutmyaccommodationsituation.L:Ok,I’lltryandputyouthrough.Pleasehold.N:Ok.L:Sorry,herlineisbusyatthemoment.CanItakeamessage?2020/6/119TelephoningN:Sure.Canyouhavehercallmebackonmycellphonenumber?L:Ok.What’syournumber?N:It’s0-7-7-8-7-3-6-7-6-8-8.L:Letmerepeatthatbacktoyou.That’szero,doubleseven,eight,seven,three,six,seven,doublesix,doubleeight?N:No,there’snodoublesixattheendofthenumber.It’sjustzero,doubleseven,eight,seven,three,six,seven,six,doubleeight.2020/6/1110TelephoningL:Igotit.WhenshouldIhavehercallyouback?N:Anytimebefore6pmtonight.L:Ok,Nathaniel.I’llhaveMs.Collinscallyoubacksometimetonightbefore6pm.N:Thankyou!L:Bye!N:Bye!2020/6/1111TelephoningDialogue2L(Leah)N(Nathaniel)N:Hello?L:Goodmorning,Nathaniel.ThisisLeahcallingfromtheInternationalStudentOffice.N:Goodmorning.L:ThereasonI’mcallingisbecauseMs.Collinswillnotbeabletocallyoubackuntilnextweek.N:Oh.Ihadhopedshewouldhavecalledmebackyesterday.2020/6/1112TelephoningL:She’sterriblysorryaboutthat.Shehadtoleavetheofficesuddenlyandwon’tbeabletoreturnuntilnextweek.Shehopesyouunderstand.N:IstheresomeoneelseIcantalkto?L:Sheaskedmetocallyoutobookanappointmentwithsomeoneelsetoday.Whenareyoufreetoday?2020/6/1113TelephoningDialogue2L(Leah)A(Nathaniel)N:Anytimeafter2pmtodaywouldbegoodforme.L:Mr.Liuisavailableat2:15today.Willthatworkforyou?N:I’dprefertospeakwithMs.Fonda.L:I’mafraidsheisn’tavailablethisafternoon.Shehasanopeningat11:30thismorning.Willthatworkforyou?N:Thatwillbefine.L:Ok,we’llbeexpectingyouat11:30.Seeyouthen.2020/6/1114TelephoningPairWork1.UsefulExpressions(Read,Think,RepeatandTranslate)Forbeginners1.Mytelephonenumberis13958581818.2.Hecalledmefivetimeslastnight.3.Myextensionnumberis687.4.PleaseholdtheLine5.She’sawayatthemoment.2020/6/1115Telephoning6.Letmecallyoubackonalandline.7.Idon’thaveagoodconnectionatthemoment.8.Ineedtobuyacallingcard.9.I’llsendyouaSMS.2020/6/1116TelephoningForIntermediate1.Isthisyourofficenumberoryourhomenumber?2Thispinnumberdoesn’tseemtoberight.3.Mostpeoplerarelyusepublicphonesanymore.4.Didyouseethatcrazymaninthephonebooth?5IfIdon’tanswermyphone,youcanleavemeavoicemessage.6I’vehadfiveprankphonecallsinthelastthreeweeks！7Imusthavethewrongnumber.8.Ifthat’salongdistancephonecall,you’llhavetomakethatoutside.2020/6/1117TelephoningAdvanced1.Goodsecretariesknowhowtotakeagoodmessage.2.Whenpeoplehanguponmewithoutsayinggoodbye,Ifeelhorribleforhours!3.EverytimeIcallyou，yourlineisengaged.4.Idon’tknowwhattodo;Ican’tgetthroughtothehospital!5.Ican’tbelieveshegetspaidtoworkhere;she’salwaysonthephone!2020/6/1118TelephoningDialogues(Listen,Read,ThinkandRepeat)BeginnerA:Hello.thisisRich.B:Hi.Rich.IsJimthere?A:He’snotinatthemoment.CanItakeamessage?B:Sure.ThisisClaire.A:Doeshehaveyourtelephonenumber?B:No.It’s3—7—2—5—0—1—9—2—8—1.2020/6/1119TelephoningA:3—7—2—5—0—1—5—2—8—1?B:No,it’s3—7—2—5—0—1—9—2—8—1.It’sa9,nota5.A:Right.I’llhavehimcallyouback.B:Canyoutellhimthatit’surgent?A:Surecan.B:Thanksalot!A:Noproblem.B:Bye!A:Goodbye.2020/6/1120TelephoningIntermediateA:Sandy,couldyouhelpmecontactthesepeople?B:Sure,whatdoyouwantmetotellthem?A:Well,Ineedtoconfirmthetimeoftheirclasses.B:OK.WherecanIfindtheirphonenumbers?A:The