Unit-3-Communication-by-Phone-第一次课&第二次课

Unit|ThreeUnit|ThreeCommunicationbyPhoneUnit|ThreeUnitGoals:WhatYouShouldLearntoDo1.Makeaphonecall2.Answerthephone3.Leaveandtakeamessage4.Passthemessagetothepersonbeingcalled5.Extendaphonecall6.Take/fillinamessageWhatYouShouldKnowAbout1.PhoneserviceintheUSA2.Benefitortroubleofcellphones3.Businesstelephoneetiquetteforsuccess4.ThesubjunctivemoodUnit|ThreeI.Mini-test•DotheMini-testinmosoteach.cnUnit|Three1)Whoisspeaking,please?Leena:Isit223-5467?John:Yes.Whoisspeakingplease?Leena:ThisisLeenaKrieg.MayIspeaktoBillMorgan?John:Oh,I’msorry.He’snotinatthemoment.2)MayIspeakto...?Joe:Hello.IsthistheChemistryDepartment?Secretary:Yes,itis.WhatcanIdoforyou?Joe:MayIspeaktoMr.Mifflin?Secretary:Holdon,please.SECTIONITalkingFacetoFaceImitatingMini-talksSpeakandRecite1Workinpairs.Lookatthepictureandrecitethefollowingmini-talksforcommunicationbyphone.BackUnit|ThreeUnit|Three3)CanItakeamessage?Sam:Hello.ThisisSam.MayIspeaktoTerry?Lucy:I’msorry,butshe’snothererightnow.CanItakeamessage?Sam:Yes.Pleasetellhertocallmethiseveningat653-8923.Lucy:OK.I’lltellherassoonasshegetshome.4)Canyoutellmeyourhours?Receptionist:Hello,theArtMuseum.CanIhelpyou?Jake:Yes.Canyoutellme...er,whataretheopeninghours,please?Receptionist:Weopenatteninthemorningandcloseatfiveintheafternoon.Jake:Great.Thanksalot.5)IMusthaveDialedthewrongnumber.Tim:Hello.Jade:Hello.I’dliketospeaktoDr.Heckler.Tim:Nobodyherebythatname.Jade:I’msorry.Imusthavedialedthewrongnumber.WindowonKeyWordsBack接待员拨号Unit|ThreeUsfulExpressionsforMakingandAnsweringaPhoneCall1.请问你是哪位？Whoisspeakingplease?2.我是迈克。请问比尔在吗？ThisisMike.MayIspeaktoBill?3.他这会不在。He’snotinatthemoment.4.你好！是化学系吗？Hello.IsthistheChemistryDepartment?5.请稍等。Holdon,please.6.需要我带个口信吗？CanItakeamessage?Unit|ThreeUsfulExpressionsforMakingandAnsweringaPhoneCall7.请告诉她晚上打电话给我，我的号码是653-8923Pleasetellhertocallmethiseveningat653-8923.8.我们上午十点开馆，下午五点闭馆。Weopenatteninthemorningandcloseatfiveintheafternoon.9.这里没有叫那个名字的人。Nobodyherebythatname.10.对不起，我打错电话了。I’msorry.Imusthavedialedthewrongnumber.11.几点开始营业？Whataretheopeninghours,please?Unit|ThreeActingOutTask1:AskforthenumberoftheemploymentofficeinChicago.A._______________________________________?(你好，这里是信息咨询中心。您有什么事吗？)B._______________________________________？(你好。请问芝加哥就业指导办公室的电话是多少？）A._________________.(太棒了！非常感谢！)B.___________.(不客气。）Hello.ThisisInformationCenter.WhatcanIdoforyouHello.What'sthenumberoftheemploymentofficeinChicagoThat'sgreat!ThanksalotYouarewelcomeUnit|ThreeActingOutTask2:AsktospeaktoMr.Smith.A._______________________________________?(你好，请问是外语与旅游系吗？)B.____________________？(是的。您有什么事儿吗？）A._________________?(我想找史密斯先生。)B.______________________.(对不起，他不在。）Hello.IsthistheForeignLanguageSandTourismDepartment?Yes,itis.WhatcanIdoforyouCanIspeaktoMrSmithSorry,heisnotinatthemomentUnit|ThreeActingOutTask3:Dialthewrongnumber.A._____.(你好!)B._____________________？(你好。请问比恩先生在吗？）A.____________________.(不好意思，这里没有人叫比恩这个名字。)B.____________________________.(那我一定是打错电话了。)HelloHello.MayIspeaktoMr.BeanSorry.NobodybythatnameImusthavedailedthewrongnumber.Unit|ThreeActingOutTask4:OffertotakeamessageA.________________________________?(你好，我是丽莎。请问罗恩在吗？)B.___________________________________？(不好意思，他不在。需要我帮你带个口信吗？）A._______________________________________.(非常感谢！请您让他回来给我打个电话。我的号码是0314-5903567.)B._________________________.(好的，他一回家我就告诉他。）Hello.ThisisLisaspeaking.MayIspeaktoRonSorry,she'snotinatthemoment.CanItakeamessageThankyouverymuch.Pleasetellhimtocallmebackat0314-5903567whenheisbackOK.ItellherassoonashegetsbackUnit|ThreeActingOutTask5:CallthecitylibrarytofindouttheopeninghoursA._____________________________?(你好，这里是市图书馆。您有什么事吗？)B._______________________________________？(你好。你能告诉我你们营业时间吗？)A._______________________________________.(我们早上九点开馆，下午五点闭馆。)B.__________________.(太好了，非常感谢!)Hello.CityLibrary.WhatcanIdoforyouHello.What'sthenumberoftheemploymentofficeinChicagoWeopenat9:00inthemorningandcloseat5:00intheafternoonThat'sgreat!Thanksalot!Unit|ThreePuttingLanguagetoUseSpeakandComplete5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.You:Hi,Judy.It’sMike.May1______________toKen?Judy:I’msorry,Mike,butKen’snotherenow.You:Heisn’t?2______________?Judy:He’satamovie.You:Amovie?Who’shewith?Judy:Well,uh,Ithinkhe3______________Eva.mightbewithIspeakWhereisheBackUnit|ThreeYou:WithEva?!!He’satamoviewithEva?!!Judy:Wouldyouliketo4________________,Mike?You:Yes,please!Tellhimto5______________at667-3452thisevening.Judy:Callyouat6______________.OK.You:Thanksalot.Judy:You’re7______________.Goodbye.PuttingLanguagetoUseSpeakandCompleteBack5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.welcomeleaveamessagecallme667-3452Unit|ThreeSecretary:Hello?You:1_________________________________?(您好！史密斯先生在吗？)Secretary:I’msorry,buthe’snotinnow.Wouldyouliketoleaveamessage?You:2______________________________________________________.(是的。请告诉他给医生办公室打个电话。号码是864-3509。)Secretary:864-3509.OK.Whattimehe’dbettercall?You:3________________________________________________.(最好是今天下午2点左右。)Secretary:I’llt