团体精神建设之人际关系协调与目标规划teaming-work

ChrisBernardLookformeonTwitter,FaceBookandLinkedInIDteamingworkshopThispresentationisforeducationspurposesonly.Photosfromistockphoto.comunlessotherwisenoted.What’sgoingtohappentoday?We’lllearnaboutcollaboratingeffectivelyMakinghardthingseasierPickingtherightapproachesUnderstandinghowwe’redifferentLearnhowtonotignoredysfunctionPushourteamsintherightdirectionWhattodowhenwegetstuckDetailsIntroductions(Discussion)60minutes08:30amto09:30amTeamingFrameworks(Lecture)30minutes09:30amto10:00amBreak15minutes10:00amto10:15amUnderstandingeachother(Lecture)30minutes10:15amto10:45amFeedback(Lecture)15minutes10:45amto11:00amExercises(Team-based)60minutes11:00amto12:00pmLunch60minutes12:00amto01:00pmUnderstandingourteam(Lecture)15minutes01:00pmto01:15pmExercises(Team-based)90minutes01:15pmto02:45pmBreak15minutes02:45pmto03:00pmExercisesummary(Discussion)60minutes03:00pmto04:00pmGettingunstuck(Lecture)45minutes04:00pmto04:45pmBreak15minutes04:45pmto05:00pmWrapup(Discussion)30minutes05:00pmto05:30pmOffsite(Optional)05:30pmto…WhoamI?•AnIDalumni,MDM2006•Designer•Consultant•EqualmixofworkatsmallcompaniesandtheenterpriseWhatdopeoplethinkofdesigners?•Methodology:10kdesigners,15countries•Goal:surfacekey“essence”ofthedesigneraudience•Resultshaveguidedv1ofproductofferings95%blackisfavoritecolor(exceptJapan,wherecharcoalblackistop)55%wearturtlenecks5+daysamonth(81%ofthoseareblack)Ponytailsaredisproportionatelycommon(32%ofmen86%ofwomen)DesignerTrackerProjectLeadershipStewardshipResourceManagementMarketingTechnologyDesign======CEOCOOCFOCMOCTO?InventionInnovationVisionIdentifyingOpportunitiesDevelopingOfferingsGOODBADGOODVision+Invention=DesigniconsaredifferentforallofusSource:MicrosoftMeetthedesignerSource:MicrosoftClementMok“Therehasclearlybeenasteadydeclineinthedesignprofessionforover30years,andthesourceofthatdeclineistheprofession’sintractablestasis.Weareunchangedprofessionalsinachangingprofessionalclimate,clutchingatoldidols,whilefailingtocreatenewofferings,failingtoreinventandreinvigoratethepracticewhenneeded,failingtoinculcateaprofessionalculturethatisaccessibleandfair.”Source:CommunicationArtsWhatdoourpeersthink?•Nobodyknowshowmuchtospend•It’stheprocessandnotthepocketbook•CollaborationisthekeySource:Strategy+BusinessWhatdoesbusinessthink?Whatdowethink?WhichofthefollowinghavebeencharacteristicsofgoodteamexperiencesatID?Source:DaveMcGaw,ID•Teammembershaveamixoflevelsofexperience•Teammembershaveamixofskills•Atleastonepersonhasprojectmanagementskills•Peopletaketurnsleadingtheproject•Teammakesclearassignmentsateachmeetingforwhodoesthework•Teamhasregularweeklymeetingsscheduled•Teamsusetoolslikeblogs…etc.,tocollaborateandsharefilesremotely•Teamsmeetsociallyatleastonceduringtheproject•TeamsmembersevaluateeachotherperiodicallyduringtheprojectSource:DaveMcGaw,IDWhatdowethink?Whatdowethink?WhichofthefollowinghavebeencharacteristicsofbadteamexperiencesatID?Source:DaveMcGaw,IDWhatdowethink?•Teammembershavethesameskills•Thesamepersonistheleaderformostoftheproject•Theprojectoperatesbyconsensus—nosingleleaderatanytime•TeamsimprovisingsolutionsjustbeforepresentingSource:DaveMcGaw,IDWhatdowewant?•Iexpectgoodteamworkskillstobeanimportantpartofmydesigncareer•Ihavegoodteamworkskillsrightnow•IwouldbenefitfromimprovingmyteamworkskillsSource:DaveMcGaw,IDAgenda•Wehaveafullday•Wehavethree15minutebreaks•Wehave60minutesforlunchCodeofconduct•Engage,turnoffthecell-phone,usethelaptopfornotesonly•Onevoiceatatime•Respectyourfellowparticipants•MeetyourfellowparticipantsThingsI’velearned•Thebestinsightsinthisclasscomeattheseams–Duringteamexercises–Duringteamfeedback–Duringthebreaksandadhocconversationsoverlunch,afterclassandonlineDetailsIntroductions(Discussion)60minutes08:30amto09:30amTeamingFrameworks(Lecture)30minutes09:30amto10:00amBreak15minutes10:00amto10:15amUnderstandingeachother(Lecture)30minutes10:15amto10:45amFeedback(Lecture)15minutes10:45amto11:00amExercises(Team-based)60minutes11:00amto12:00pmLunch60minutes12:00amto01:00pmUnderstandingourteam(Lecture)15minutes01:00pmto01:15pmExercises(Team-based)90minutes01:15pmto02:45pmBreak15minutes02:45pmto03:00pmExercisesummary(Discussion)60minutes03:00pmto04:00pmGettingunstuck(Lecture)45minutes04:00pmto04:45pmBreak15minutes04:45pmto05:00pmWrapup(Discussion)30minutes05:00pmto05:30pmOffsite(Optional)05:30pmto…Aframeworkforteams30Minutes•Areyoureallyateam?•Areyoureadyforheavylifting?Source:WisdomofTeamsTwothingstoaskyourselfwhenthinkingaboutteaming…Whatwewanttolearn•Howtodetermineifateamistherightchoice•Howtochosetherightkindofteam•UnderstandingwhatisrequiredtoenablethesuccessoftheteamSource:WisdomofTeamsAttheInstituteofDesignwecareabout…HighPerformanceTeamsBut,becarefulSometimesyoudon’tneedahighperformanceteamtogetthejobdoneEffectiveGroupsAneffectivegroupdoesn’trequirethedisciplineandrigorofaperformanceunit.Whenthecharacteristicsofaperformanceunitareappliedtoagroupitcanfrustrateandoverburdenusers.Typicaleffectivegroupsmerelyrequiresan…•understandablecharter•goodcommunication•definedmemberroles•time-efficientproce