跨文化交际基础--final-exam

FINALEXAMAnIntroductiontoInterculturalCommunicationCONTENTS123TeamPaperandPresentationCulturalSelf-AssessmentMovieReview4CaseStudy5Multiple-Choice1.TeamPaperandPresentationThisassignmentwillgiveyoutheopportunitytosynthesizewhatyouhavelearnedthefirst-halfsemester,aswellasaddtoyourknowledgeofhowinterculturalcommunicationoperatesinaspecificprofessionalsetting.Examplesofprofessionalsettingsinclude:•Business•healthcare•thearts•Education•scienceandengineering•politicsordiplomacy1.TeamPaperandPresentationWorkingtogetherin(ideally,intercultural)teamsofthreeorfour,youwillexplorehowinterculturalcommunicationimpactssomefacetofoneoftheseprofessions.Thesuggestionsaboveareverybroad;theteam'sfirstjobwillbetonarrowdownatopicthatcanbereasonablydevelopedintoa10-pagepaperanda15-to20-minutepresentation.Youmaychoseanytopicorquestionthatintriguestheteam.Yourteamcouldconsidersuchprojectsas:SuchProjects:•acasestudyoftheacquisitionofonecompanybyacompanyfromadifferentcountry•thechallengesofprovidingmentalhealthserviceswhentheserviceprovidersarefromadifferentculturethantheirclients•anhistoricalstudythatdescribesdifferencesintheacceptanceanduseofaparticulartechnologyindifferentcultures•anexaminationofissuesinvolvingdiversityintheclassroomortheworkplace•howpoliticalnegotiationsareimpactedbydifferencesinculturalcommunicationstyles•howthecontentofacountry'smediaisinfluencedbythatcountry'scommunicationnorms2.CulturalSelf-AssessmentThisfirstassignmentasksyoutoexamineyourownculturalidentity-todescribehowyoudefineyourselfasaculturalbeing-andtoshowhowthataffectsyourcommunicationstyle.Thefollowingquestionsaretohelpyouconstructthatdefinition.Youdon'tneedtoanswereveryquestion,andtheremaybepointsyouincludeinyourpaperthataren'taddressedbythequestions,butusethequestionsasajumpingoffpoint.2.CulturalSelf-Assessment1.Whataremyracial,ethnic,nationalorigins?2.Howdomygenderandclassdefineme?3.ArethereparticularmythsorstoriesIrememberfromchildhoodthathavehelpedtodefineme?4.ArethereparticularritualsIrememberfromchildhoodthathavehelpedtodefineme?5.HowdoesmypersonalculturalprofileaffectmyrelationshiptoChineseculture?6.HowdoesmypersonalculturalprofileaffecttheritualsIparticipateinnoworthestoriesItell?2.CulturalSelf-Assessment7.HowdoesmypersonalculturalprofileaffecthowIcommunicatebothinformallywithfriendsandfamily,andinmoreformalsettingsas,forexample,aninternship,theclassroom,oraclub?Someaspectsofcommunicationstyleyoucouldcommentonare:topicsyoufrequentlyfindyourselftalkingaboutuseofnonverbalcommunicationuseofinterruptionuseofsilenceaffinityforordislikeofargumentationchannelsofcommunicationyourelyon2.CulturalSelf-AssessmentThepapershouldalsoreflectsomeofthekeyideasyouhavereadaboutandwehavediscussedsofarinclass.Itshouldbebetweentwoandthreetypedpages.3.MovieReviewMyFamilyIttracesoverthreegenerationsanimmigrantfamily'strials,tribulations,tragedies,andtriumphs.MariaandJose,thefirstgeneration,cometoLosAngeles,meet,marry,facedeportationallinthe1930's.TheyestablishtheirfamilyinEastL.A.,andtheirchildrenChucho,Paco,Memo,Irene,Toni,andJimmydealwithyouthcultureandtheL.A.policeinthe50's.Asthesecondgenerationbecomeadultsinthe60's,thefocusshiftstoJimmy,hismarriagetoIsabel(aSalvadorianrefugee),theirson,andJimmy'sjourneytobecomingaresponsibleparent.3.MovieReview3.MovieReviewMyFamilyForYourConsideration1.Whatarethethreegenerationsanimmigrantfamily'strials,tribulations,tragedies,andtriumphs?Culturerelated?2.WhatdoesAmericandreammeanintheculturalviewofthethreegenerations?4.CaseStudy1.SandeepisoutoftheofficeAcasestudyonmiscommunicationinmulticulturalteams.SandeephasjustjoinedtheBangloreofficeofaNewYorkbasedMNC.Aspartofhistraininghewillbespending3monthsintheUS,buthasalreadybeenassignedtoateamwithmembersinNewYork,TokyoandBanglore.Sarah,theNewYorkbasedprojectmanager,hasscheduledateleconferencemeetingforTuesday.SandeepwillbetravelingtoDelhitogethisUSvisaoverthemeetingtime.Here’stheirconversation…Sarah:Canwedotheteleconferencetomorrow,7pmforyou,orshouldwewaituntilyougetback?Sandeep:Betterifwecanwait,butIcandoitifyoulike–ifit’snecessary.Sarah:Doyouwanttopostponeit?Tellme,yesorno?4.CaseStudyReflection…1.Whatculturaland/orpersonalitytraitsareinfluencingthecommunication?2.WhatisSarahlikelytobethinking/feeling?3.WhatisSandeeplikelytobethinking/feeling?1.Sandeepisoutoftheoffice4.CaseStudyOurresponseSandeepisinadifficultsituation.AsanewteammemberheisunfamiliarwiththeteamcultureandSarah’scommunicationstyle.Whileheisattemptingtocommunicatethathewouldliketopostponethemeeting,Sarahisnotpickinguponhisindirectmessages.SinceSandeepisnewtotheteamandtothecompany,heshouldadapttoamoredirectcommunicationstyleandnotinterpretSarah’sbluntnessasrudenessAsaprojectmanager,Sarahshouldseektounderstandthedifferentcommunicationstylesofhervirtualteammembers.Shemightconsiderinvitingaconsultanttofacilitateanopendialogueaboutculturaldifferencesandtheworkcultureoftheteam.Facingasimilarchallenge?1.Sandeepisoutoftheoffice4.CaseStudyAcasestudyoncross-culturalpartnerships,interculturalcommunicationandhigh-contextversu