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‘무엇을하고싶나’보다‘무엇을해야하나’를물음무엇이기업을위한길인가를생각계획표에따라행동함기꺼이책임을떠맡고결정을내림효과적인커뮤니케이션구조를만듦기회를놓치지않음생산적미팅시스템을구축항상‘우리’라고말함‘CEO의8가지덕목’탁월한리더의공통점44.9%2.3%9.4%15.9%15.4%12.3%정보제공서비스부가통신서비스별매출액비중정보제공서비스온라인정보처리네트워크서비스인터넷접속및관리부가통신응용서비스기타서비스출처:정보통신부eBizService&Solutions10%15%20%55%2004WebService&SolutioneBizConsultingSIService&SolutionNetworkIntegration연도별지하수이용현황9469739891,0781,1101,1951997199819992000200120024,0003,0002,0001,000개소수(천공)이용량(백만㎥/년)출처:한국수자원공사2004년매출및인원계획(단위:억원)2003200420051,000500영업순이익총매출액1,50020%12%6004003005001,00015%IT산업수출추이IT수출1009080706050403020100240200160120804001431월2월3월4월5월6월7월8월9월10월11월133154157147157154153171190186전체수출IT수출증감율(단위:억원)출처:정보통신부자료34.727.720.812.916.210.018.227.426.731.324.7소프트웨어수급전망_무역수지분석출처:정보통신정책연구원8007006005004003002001000-100-200-300-400199920002001200220032004200520062007182475730-34-192-305-343-385-289수출:924수입:742(단위:백만달러)WebsiteStrategySiteESiteBSiteHSiteFSiteASiteGE-bizTransformationASISTOBESiteCSiteDStrategyandImplementatione-ShoppingInformationeBusinessBusinessFunction&Strategy•직원의근태및야근관리•직원의인사평가및경력관리•장비와비품관리•개인별팀별업무관리•영업및손익관리•프로젝트및리스크관리인력관리의최적화업무관리의효율화일일업무프로젝트관리일정관리업무검색…..업무관리예산(원가)관리경비관리매출/매입관리교육비관리….손익관리근태관리교육관리이력서관리인사평가관리……인력관리고객사관리영업망관리협력사관리명함관리…..영업관리45%15%5%35%•업무관리접속률이높게나타남.KMSEISEDMSSCMCRMSolution&Service-SIDevelopment&SolutionsGWERPHowconvenientwoulditbe,ifwecanviewallthenumerousinformationscatteredontheinternet,suchasIntranet,GroupWare,(ERP),(CRM),(SCM)gatheredinsinglescreen?ElectronicDecisionMakingE-mailE-boardScheduleManagementMISNameCardManagementCareerManagementHumanRelationshipManagementSurveymessengerSolution&Service-eagleOfficeGWeagleOfficeOrganizationPlanning&PublicSupportingTeamPresident&CEO•CSteam•Biz1team•Biz2team•Biz3team•Sales1team•Sales2team•SISystemteam•SIDevelopteam•Sales1team•Sales2team•Automationteam•Networkteam•Consulting1team•Consulting2team•Consulting3team•eBizteam•SolutionteamSIMUINFRAMUConsultingMUR&DMUBSPMUHowtoreachonlineuserandprovideCustomisedIn-depthproductinformation?HowtosellproductsandprocessordersOvertheWeb?Whatarenewofferings,uniquetotheWeb?Howtorevolutionisebusinessmodelsandshiftvaluecreation?Product/ServiceInnovationBusinessModelInnovationMarketingInnovationChannelInnovationSource:ArthurD.LittleeBusinessPerspective(e-Business혁신단계)ChannelEnhancementValueChainIntegrationConvergenceIndustryTransformation•소액투자로다소의매출증대•온라인상에서고객의행동을학습•비용절감•매출증대•공급업체와의Win-Win관계•가치창출활동에집중•제품및서비스의재구성(예:개별화)•최초진입자의이익,시장지배사업자•핵심역량및경쟁력의확보출처:PwCeBusiness의기회요인2004중점사업분야•사업부문별균형과내실•아웃소싱을통한원가절감ConsultingeSolution2004WebBuilding•Webintegration•Publishing•DBgenerationWebDesigneBusinessTransformationSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartners일중독의3단계•퇴근후집에와서도일하는경우-경제력에대한강박-완벽성을추구-성취지향적-자신능력과장-배우자로부터도피•일중독에걸렸다고스스로깨달음•일중독에서벗어나기위해취미,봉사,여가활동을함•어떤일이든하고봄•주말과밤에도일함•건강은생각하지않고일에매달림•일중독증(Workaholic)이란어떤이유때문이건일외에는자신을지탱할정신적인힘이없는상태단계단계단계후손과환경을위한원자력2000년원자력기술G5,세계3대원자력플랫폼진입연구개발전문인력의자율적운용체제구축연구개발기금,정부출연금원자력연구개발재원의획기적증대21세기선진국의저력과희망을상징하는연구소-2000년2000명,2000억원-세계적트렌드반영화장품업계의새로운테마를형성하며성장•나노기술과바이오기술•생약성분비법연구개발•웰빙,피부저자극장점부각상이한컨셉조화자연에서출발한내추럴한소재가트렌드자연스럽고투명한느낌의메이크업이유행빛의원리를어떻게피부에적용하는가?고객상담센터조직구성및운영계획•고객센터In/Outbound경력5년이상인자(관리자경력4년이상)•업무기획과운영능력이있는자•업무성과평가와공정한인사관리자•리더쉽과부하육성능력이있는자•고객센터In/Outbound경력4년이상인자(관리자경력2년이상)•상담원지도/관리능력및조직활성화능력이있는자•책임감이투철하고동료사이에신임이두터운자•고객센터QA경력2년이상인자(상담경력2년이상)•상담품질실적이우수하고상담코칭능력이있는자관리자및지원Staff선발기준ContentsAddYourTextinhereAddYourTextinhereAddYourTextinhereAddYourTextinhereAddYourTextinhereHotTip•HowdoIincorporatemylogotoaslidethatwillapplytoalltheotherslides?–Onthe[View]menu,pointto[Master],andthenclick[SlideMaster]or[NotesMaster].Changeimagestotheoneyoulike,thenitwillapplytoalltheotherslides.[Imageinformationinproduct]Image:Notetocustomers:ThisimagehasbeenlicensedtobeusedwithinthisPowerPointtemplateonly.Youmaynotextracttheimageforanyotheruse.DiagramThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.DiagramAddyourtitleinhere-Yourtextinhere-YourtextinhereAddyourtitleinhere-Yourtextinhere-YourtextinhereAddyourtitleinhere-Yourtextinhere-YourtextinhereAddyourtitleinhere-Yourtextinhere-YourtextinhereDiagram2005.10AddYourText2005.10AddYourText2005.10AddYourText2002200320042005CompanyHistory2003.10AddYourText2003.10AddYourText2003.10AddYourText2004.10AddYourText2004.10AddYourText2004.10AddYourText2002.10AddYourText2002.10AddYourText2002.10AddYourTextDiagramAddYourTextAddYourTextAddYourTextAddYourTextAddYourTextAddYourTextTextDiagramThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.ThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.ThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.DiagramAddYourTextAddYourTextAddYourTextThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.DiagramAddYourTextAddYourTextAddYourTextTextTextTextDiagram•ClicktoaddText•ClicktoaddText•ClicktoaddText•ClicktoaddText•ClicktoaddText•ClicktoaddTextThemeGalleryisaDesignDigitalConte