旅游专业英语课件3

ChapterThreeEnglishforaTourGuideContentsMeetingonArrivalSightseeingShoppingRecreationHandingEmergencyCaseSection1Section2Section3Section4Section5Section1学会用英语与客人有效沟通，证实客人身份及询问有关旅途事宜熟练掌握与本话题相关的专业英语词汇及常用句型表达练习用英语迎接客人学会英文欢迎词的规范写作学会英语众欢迎客人的礼仪StudyObjectivesSection1•PartTwoSituationalDialogue•PartThreeWriting-skill•PartFourExercises•PartFiveSocialEtiquette•PartOneBackgroundMaterialPartOneBackgroundMaterialQuestion:Howtomeetthetouristsonarrival?TipsforreferenceAsareceptionistatatravelservice,whenyoumeetthetourists,thefollowingelevenstepsareforyourreferences:SEC2SEC3SEC4SEC5SEC11.Arrivalatthemeetingsitesontime.2.Greetingthegroup.3.Liaisewiththegroupleader.4.GiveSelf-introduction.5.Leadthemtothecoach.PartOneBackgroundMaterialSEC2SEC3SEC4SEC5SEC16.Makeawelcomespeech.7.Briefthelocalconditionandintroducethehotel.8.Distributepamphlets.9.Assistthetouriststocheckin.10.Informthemeetingtimeandarrangethemorningcall,andtellthetouriststheplaceforbreakfastandthetimeforluggagecollection.11.Checktheluggageandassistthetouriststotheirrooms.PartTwoSituationalDialogueMr.OsborneB:atravelerC:aclerkattravelserviceExcuseme.AreyoutheTourGroup?1Yes,weare.WelcometoXi’an.I’mMafromtheXi’anofficeofChinaInternationalTravelService,Xi’anbranch.2Theravelservicehassentmeheretomeetyou.Whoisthegroupleader,please?3It’sme,RobertOsborne.Nicetomeetyou,Mr.Osborne.4Nicetomeetyouall,ladiesandgentlemen.Nicetomeetyou,too.It’sverykindofyoutomeetushereattheairport.Mypleasure.DuringyourvisittoXi’an,I’llbeyourtourguide.SEC2SEC3SEC4SEC5SEC1DialogueOneA:C:A:C:A:C:B:C:PartTwoSituationalDialogueA:Thatwillbegreat.C:Doyouhaveanycheckedluggagetocollect?A:Yes,wecheckedeighttravelingbags.C:Let’swaitherethen.(Inashortwhile,thecheckedluggagewassenttotheluggageclaimsectionandthetourgroupgottheircheckedbags.)A:Wehavegotbackthecheckedbagsnow.Shallweleavetheairportnow?C:Yes.Followme,please.ACITSbusiswaitingforus.A:It’sverythoughtfulofyoutomakethisarrangement.SEC2SEC3SEC4SEC5SEC1PartTwoSituationalDialogueSEC2SEC3SEC4SEC5SEC1C:ThebuswillfirsttakeustothehotelwhereCITShasreservedroomsforyou.Thehotelhasarestaurantandasnackbar.We’vealreadybookedfourtablesforyouatthehotel’srestaurant.Afterashortrestinyourrooms,youcanhaveyourlunchattherestaurant.I’lldiscusstheitineraryforyourXi’antourafterlunch.Whatdoyousaytothat?A:That’sfine.Thankyou.PartTwosituationalDialogueVocabularySEC2SEC3SEC4SEC5SEC1meet[mi:t]v.迎接checkedluggage(随飞机)托运的行李thoughtful['θɔ:tful]adj.考虑周到的；体贴的luggageclaimsection行李领取处snackbar.快餐部；快餐店itinerary[ai‘tinərəri,i’t-]n.旅行计划；预定的行程；旅程；旅行路线PartTwoSituationalDialogueaclerkattravelserviceB:Mr.GreenExcuseme,areyouMr.GreenfromBritain?Yes.I’mgladyourecognizeme.“Amanwithwhitehairandbeard”---Isn’tthathowyoudescribeyourselfinthefax?Soit’seasytospotyouinanycrowd1.Letmeintroducemyself:I’mSusan,thetourguidefromCYTS.Howdoyoudo?Howdoyoudo?I’mgladtoknowyou.Pardonme,Ididn’tquitecatchyournamejustnow2.Wouldyoupleaserepeatit?It’sSusan.S-U-S-A-N.Oh,Susan,amIright?Quiteright.Doyouhaveanyunaccompaniedluggage3?DialogueTwoSEC2SEC3SEC4SEC5SEC1A:A:B:A:B:A:B:A:PartTwoSituationalDialogueB:No.Ialwaystravelwiththesetwobags.A:Letmecarryyourluggage,Mr.Green.B:Thankyou,please.A:Thecariswaitingoutsidetotakeustothehotel.I’vereservedasuite4foryouatDragonHotel,oneofthebiggestinBeijing.B:Thankyouverymuch.SEC2SEC3SEC4SEC5SEC1PartTwoSituationalDialogueSEC2SEC3SEC4SEC5SEC1VocabularyBritain['britən]n.英国recognize['rekəgnaiz]vt.认识；认出；辨认；承认beard[biəd]n.(下巴上的)胡须；络腮胡子describe[dis'kraib]vt.描写，描绘，叙述；形容spot[spɔt]vt.(口语)认出，辨认；发现CYTS中国国际青年旅行社unaccompanied['ʌnə'kʌmpənid]adj.无伴侣的；无随从的PartTwoSituationalDialogue1.AreyouMs.LifromtheStates？您是从美国来的莉斯小姐吗？2.I’mtheguidefromCYTS.我是中青旅的导游。3.Thecoachiswaitingoutside.车子在外面等候。4.MynameisJenny.I’mgladtomeetyou.我的名字叫珍妮。很高兴认识你。5.Didyouhaveapleasanttrip？一路上怎么样啊？UsefulExpressionsForatourguideSEC2SEC3SEC4SEC5SEC1PartTwoSituationalDialogue6.Howwasyourtrip?旅途怎么样啊?7.Isthisallyourbaggage?所有的行李都在这里了吗？8.Howmanypiecesofluggagedoyouhavealltogether?你们总共有多少件行李啊？9.Youmustbeverytiredaftersuchalongjourney.经过漫长的旅途，您一定很疲倦了。10.WhatwereyourfirstimpressionsofChina?您对中国最初的印象如何？UsefulExpressionsSEC2SEC3SEC4SEC5SEC1PartTwoSituationalDialogue1.CouldyoutakemybagstotheTaxiStand,please?方便把我的行李放到出租车停靠站吗？2.I’mverytired.I’meagertotakeamassageassoonaspossible.我太累了，我真想尽快来个按摩。3.Ican’tbebearsufferingjetlagaftereachflight.每次飞行之后，我简直受不了适应时差的那种难受劲。4.Takeiteasy.You’llsoonrecoverfromjetlagandgetusedtoit.别担心，时差会很快倒过来的，您也会很快会适应的。5.What’stheweatherlikeinBeijingthesedays?这几天北京的天气怎么样？UsefulExpressionsForatouristSEC2SEC3SEC4SEC5SEC1PartTwoSituationalDialogue6.Mywifeisveryconsiderateandsheaskedmetotakeaovercoat.我的妻子很体谅我，她让我带了一件厚外套。7.HowmanyspotsandhistoricalsitesinBeijing?北京有多少名胜和景点呀？8.I’mnotfamiliarwiththeplace.I’mreadytohearyoursuggestions.我对这个地方不太熟悉，想听听你的建议。9.Thisplaceisarealhotspot.这个地方真热闹啊。10.HerearethebrochuresthatdescribevarioustourroutesinChina.Youmaychooseanyoneyoulike.这是些介绍各种到中国旅行线路的小册子，您可以任意选择您喜欢的一种。UsefulExpressionsSEC2SEC3SEC4SEC5SEC1PartThreeWriting-skillHowtoWriteaWelcomeSpeechTipsforreferenceSEC2SEC3SEC4SEC5SEC1Welcomespeec