IBM管理咨询蓝色方法论

IBMConfidential1MethodologyOverviewPhilipMorrisCompaniesIBMGlobalServicesMethodMethodBLUEMay2019IBMConfidential2ManywellprovenmethodsformthebasisofIBMGlobalServicesMethodClient-ServerObjectTechnologyPackageImplementation,“MethodBLUE”MobileandWirelessConsultingIBMGlobalServicesMethodCADe-businessAMSIBMConfidential3MethodBLUE...MethodBLUEisIBM’sbusinessdrivenapproachtoselectingandimplementinganenterprisepackagedsolution.IBMConfidential4Agenda•ImplementationSuccessFactors•TheValueofIBM’sSolutionApproach•LicensingtheMethod•MethodDemoIBMConfidential5Anintegratedpackagewillimpactthepeople,businessprocesses,andtechnologyofacompanyWhileanintegratedpackagewillhaveadirectimpactonthetechnologicalaspectsofthecompany,thepackagealonedoesnotaddressthepeopleorprocessissuesassociatedwithachangeofthismagnitude.InthesetwoareasitistheredesigneffortwhichmustaddressthemajorityofissuesPeopleProcessesTechnologyIBMConfidential6ImplementationSuccess-KeyFocusAreasOurexperiencetellsusthatachievingharmonyofpeople,processesandtechnologyrequiresafocusinsixkeyareas:ProjectManagementOperationsArchitectureApplicationOrganizationBusinessPeopleProcessesTechnologyIBMConfidential7BusinessFocus•Whatquantifiablebusinessgainsareexpected?•WhatistheReturnonInvestment(ROI)?•HowcanImeasuremyROI?•HowcanIbenefitfromthebusinessbestpracticesinherentintheapplication?•WhichbusinessprocessesshouldIallowthepackagetoredesign?•WhichprocessesshouldNOTberedesigned?ProjectManagementOperationsArchitectureApplicationOrganizationBusinessIBMConfidential8OrganizationFocus•Whatwillbetheimpactofthisnewapplicationonmypeople?Onproductivity?•Howcanchangebemanaged?•Whatwillbetheimpactontheorganizationalstructureofmybusiness?•DoIneedtoredesigntheorganization?•Whattrainingisrequired?When?•Whatisthecost?•Whoarethechampionsofchange?ProjectManagementOperationsArchitectureApplicationOrganizationBusinessIBMConfidential9ApplicationFocus•Willthefunctionofthisapplicationsupportalltherequirementsofmybusiness?•HowdoIresolveanygaps?•Howshouldtheapplicationbeconfiguredtobestsupportmybusiness?Whatreportswillberequired?•HowdoIintegratethisapplicationintomycurrentsystemenvironment?Whatdataneedstobemappedandconverted?•Whatisthebestdataconversionplan?Cutoverplan?ProjectManagementOperationsArchitectureApplicationOrganizationBusinessIBMConfidential10ITArchitectureFocus•WhatimpactwilltherebeonmycurrentITinfrastructure?...onmyITproductionprocesses?...onmyITarchitecture?•WhatnewtechnologiesmustIhavetosupportthenewapplication?•Howmuchwillitcost?•DoIhavetherighttechnicalskills?ProjectManagementOperationsArchitectureApplicationOrganizationBusinessIBMConfidential11EngagementFocus•Whatisthebestapproachforimplementation?•ShallIdoapilot,thenrollouttoothersites?•ShallIimplementonlycertainmodulesfirstthenremainingmodulesoftheapplicationlater?•HowshallIorganizemyprojectteam?•WhatskillsdoIneedonmyteam?•Howmuchtimewillittake?•HowshouldIorganizetheworktobedone?•HowcanImanagetheprojectchanges?Issues?Decisions?Sign-offs?ProjectManagementOperationsArchitectureApplicationOrganizationBusinessIBMConfidential12Production/OperationsFocus•HowwillIhandleapplicationversionupgrades?•CanIadequatelysupportandmaintaintheapplicationenvironment?•Establishhelpdeskskillsandorganizationfornewlyintroducedsystem•DeterminenewtechskillsProjectManagementOperationsArchitectureApplicationOrganizationBusinessIBMConfidential13Agenda•ImplementationSuccessFactors•TheValueofIBM’sSolutionApproach•LicensingtheMethod•MethodDemoIBMConfidential14TheValueofIBM’sSolutionApproachMethodBLUE:•Addressesthesixkeyfocusareasforacompletelife-cycleimplementation•Work-productbasedforflexibilityandeaseofuse•Providesaroadmapfortheworkthatmustbedone•Providessamples,examples,guidanceofworktobecompletedIBMConfidential15TheValueofOurSolutionApproachMethodBLUE,alongwiththeskillsofyourpeopleandourpeople,addressesthequestionsthatmustbeansweredinthesixkeyfocusareas.MethodBLUEFocusAreasTheValueofOurSolutionApproachMethodBLUEprovidesaroadmapoftheworkthatmustbedone.MethodBLUEPhasesRel4ItisveryimportantfortheclientandtheIBMteamtofullyunderstandthecurrentbusinessstrategy,themajorareasofconcernwiththecurrentbusiness,thecriticalprocesses,readinessforthechangeandcurrentIT-infrastructureandapplicationportfolio.IntheBusinessAssessPhasewelookatalloftheseandbuilda'CaseforChange'thatvalidatestheneedforthebusinesstransformationproject.Wealsolookattheareasofbusinesstransformationthattheclientwishestoaddress.Wethenuseourbusinessexpertisetoadviseandguidetheclientintheselectionofthebestbusinesspracticesinordertomaximizetheirinvestmentinthistransformationinitiative.Particularattentionisgiventotheidentificationandquantificationofbusinessbenefitsthatwillbeachievedbytheimplementationoftheselectedpackage.TheValueofOurSolutionApproachBusinessAssessPhaseRunPrepareBusinessAssessPackageAssessPlanDesignImplementManage/RunThemainpurposeofthePackageAssessPhaseis:toselectorvalidatethepackagesolutionthatbestsuitsthebusinessrequirementsdefinedintheBusinessAssessPhase.tobuilduponthebusinesscasewithco