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总经理室/GeneralManager'sOffice总经理/GeneralManage驻店经理/ResidentManager常务副总经理/DeputyGeneralManager副总经理/Vice-GeneralManager总经理助理/GeneralManagerAssistant总经理秘书/GeneralManager'sSecretary办公室主任/DirectorOfExecutiveOffice部门秘书/DepartmentalSecretary部门文员/DepartmentClerk司机/Drivers人力资源部/HumanResourcesDepartment人力资源部总监/HumanResourcesDirector人力资源部经理/HumanResourcesManager人事主任/PersonnelOfficer劳资主任/LabourOfficer培训总监/TrainingDirector培训经理/TrainingManager培训主任/TrainingOfficer培训师/Trainer人事助理/PersonnelAssistant人事文员/PersonnelClerk质检部经理/QualityControlDepartmentManager质检部主管/QualityControlDepartmentOfficerGarden财务部/FinancialManagementDepartment财务部总监/FinanceDirector财务部经理/FinanceManager总会计师/ChiefAccountant会计部经理/AccountingManager成本控制经理/CostControlManager运作部经理/OperationsManager日审收入会计/Revenueattheaccountingreview夜审/NightAudit总出纳/GeneralCashier收银主管/HeadCashier收银员/Cashier总账会计/GeneralLedgerAccounting记账员/Bookkeeper信贷部经理/CreditManager信贷主管/CreditHead信贷会计/CreditAccounting信贷员/Loanofficer应收应付会计/AccountsPayableAccounting成本主管/CostLeader成本控制员/CostController验收/Acceptance仓库/Warehouse电脑部经理/ComputerManager电脑部工程师/ComputerEngineer财务部文员/FinanceClerk市场销售部/SalesandMarketingDepartment市场营销部总监/MarketingDirector市场营销部经理/MarketingManager销售总监/SalesDirector销售部经理/SalesManager销售主任/SalesOfficer销售部协调员/SaleCoordinator公关部经理/PublicRelationManager公关主任/PublicRelationOfficer收益经理/RevenueManager预订部经理/ReservationsManager预订员/ReservationClerk美工设计/GraphicDesign前厅部/FrontOfficeDepartment前厅部/FrontOfficeDepartment:前厅部经理/FrontOfficeManager大堂经理/副理/AssistantManager值班经理/夜班经理/DutyManager/NightManager商场部经理/ShoppingCentreManager商场部员工/MinistryStaffShopping宾客关系经理/主任/GuestRelationsManager/Director宾客关系员/GuestRelationsOfficer前台经理/主管/FrontDeskManager前台领班/FrontDeskSupervisor前台接待/Reception总机经理/领班/InstantServiceManager(TelephoneService)前厅部/FrontOfficeDepartment总机领班/OperatorCaptain总机接线员/Operator礼宾主管/ConciergeSupervisor礼宾领班/ConciergeCaptain礼宾员/Concierge行李主管/BellSupervisor行李领班/BellCaptain行李员/Bellman门童/机场代表/Doorman/AirportRepresentative行政楼经理/ExecutiveFloorManager行政楼接待员/ExecutiveFloorReceptionistHotellobby客房部/HousekeepingDepartment房务总监/DirectorofRooms客房部经理/行政管家/HousekeepingManager/ExecutiveHousekeeper洗衣房经理/LaundryManager洗衣/布草主管/Laundry/UniformSupervisor楼层主管/FloorSupervisor楼层领班/FloorCaptain楼层服务员/客房服务员/RoomAttendant公共区域(PA)主管/PublicAreaSupervisor花房主管/员工/FloristSupervisor/Attendant餐饮部/Food&BeverageDepartment餐饮总监/DirectorofFood&Beverage餐饮部经理/Food&BeverageManager中餐厅经理/ChineseRestaurantManager西餐厅经理/Western/AllDayDiningRestaurantManager宴会服务经理/BanquetServicesManager楼面经理/FloorManager酒水部经理/BeverageManager酒吧经理/BarManager管事部经理/StewardingManager餐饮部主管/Food&BeverageSupervisor餐饮部领班/Food&BeverageCaptain餐饮部服务员/Food&BeverageAttendant茶艺师//Teaserviceartist调酒师/Bartender行政总厨/ExecutiveChef中厨厨师长/ChefintheChinesekitchen西厨厨师长/WesternKitchenChef/SousChefHotelfoodandbeveragedepartment康乐部/HealthClub康乐部总监/HealthClubDirector娱乐部经理/EntertainmentManager娱乐部主管/EntertainmentSupervisor娱乐部领班/EntertainmentCaptain康体部经理/RecreationsManagerSPA经理/SPAManager市场/公关/销售/Marketing/PublicRelation/Sales康体部主管/RecreationsSupervisor康体部领班/RecreationsCaptain按摩/足疗保健技师/MassageTherapist美容师/美容技师/Esthetician主持/DJ/Host歌手/乐队/组合/Singer/band/portfolio健身教练/GymInstructor游泳教练/救生员/SwimmingCoach/LifeGuard康乐部员工/HealthClubAttendant高尔夫高层管理/GolfSeniorManagemenSwimmingpoolGymnasiumAbowlingalley其他部门Atherdepartment工程部/EngineeringDepartment采购部/PurchasingDepartment保安部/SecurityDepartment市场拓展部/MarketDevelopmentDepartment餐饮常用语2.3.4.5.Whatwouldyouliketoorder?你要点些什么菜?酒店餐饮英语一:打招呼称谓:Mr.(先生),Mrs.(太太),Ms.(小姐),sir(先生),madam(女士,夫人),lady(女士),gentleman(先生),ladiesandgentlemen(女士们先生们),everyone(每一位)二:问候/欢迎Goodmorning/afternoon/evening.早上好/下午好/晚上好Howareyoutoday,sir?您好,先生。Nicetomeetyou.很高兴见到您。Gladtoseeyou(again).很高兴(再次)见到您。Welcometoourrestaurant/bar/tealounge欢迎到我们饭店/酒吧/茶廊。1WhatcanIdoforyou?有什么需要帮忙的吗?2DoyoulikeChinesefood?你喜欢中国菜吗?3MayIrecommendourspecialityforyou,sir?先生,我可以向您推荐我们的特色菜品吗?三:问询4Haveyouorderedyet?你点过菜了吗?5Whatkindoffooddoyoulike,ChineseorAmerican?你喜欢吃什么菜,中式的还是美式的?6Whatwouldyouhavefordinner?你要吃什么?7Whatwouldyouliketoorder?你要点些什么菜?8Hereisthemenu,sir.先生,菜单就在这儿。10.Whatwouldyourecommend?请你推荐一些好菜好吗?11.What'syourtoday’sspecial?今天的特色菜是什么?12.Iwouldliketohavesomethingsimple.我想吃些简单的东西。13.Whatwillyouhavefordessert?你喜欢吃点什么点心?17.Whatkindoffooddoyouprefer?你喜欢哪一种菜?18Wouldyouliketositbythewindow?你喜欢挨窗坐吗?19Wouldyoulikemetobookafreeseatforyou?要为您预定空位吗?14Haveyoubookedatable?您预定餐桌了吗?15Haveyoumadeareservation?您预定了吗?16Wouldyouliketoseethemenu?您需要看菜单吗?20MayIshowyouourmenu,please?Hereisthemenu.您要看我们的菜单吗?/您要点菜了吗?21Whatwouldyouliketodrink?Beer/Cocacola/sprite/fruitjuice/mineralwater/tea请问您要喝点什么?啤酒/可乐/雪碧/水果汁/矿泉水/茶22Wehavebothbuffet-styleandalacartedishes,Whichwouldyouprefer?我们有自助式和点菜式,您喜欢哪一种?23Howwouldyoulikeyouregg/steakdone?您喜欢鸡蛋/牛排怎么做?24Howmanyarethereinyourparty?请问你们一共有多少人?四:致歉-ApologyExcuseme.不好意思,打扰一下。Iamawfully/verysorry.真是很抱歉。Ibegyourpardon,sir.请您原谅,先生。Excusemeforinterrupting.抱歉,打扰一下。(不得不打扰客人时)Iamsorry,therestaurantisfullybooked.很抱歉,餐厅已经订
本文标题:酒店餐饮英语
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